Sabre is a technology company that powers the global travel industry. By leveraging next-generation technology, we create global technology solutions that take on the biggest opportunities and solve the most complex challenges in travel.
Positioned at the center of the travel, we shape the future by offering innovative advancements that pave the way for a more connected and seamless ecosystem as we power mobile apps, online travel sites, airline and hotel reservation networks, travel agent terminals, and scores of other solutions.
Simply put, we connect people with moments that matter.
Team Description:
Sabre Hospitality Solutions (SHS) has an exciting opportunity for a creative and experienced Senior Consotria Support agent to join our growing product team. Reporting to the Director of Consortia Services, this will be a critical role supporting our Acquisition Studio.
Role and Responsibilities:
Responsible for supporting the Consortia team in helping customers, reporting KPIs, management of hotel group RFPs, and contributing to the overall success of the Consortia program.
Members of the Consortia team routinely work with Consortia partners, many hotels, and internal stakeholders (marketing, account management, sales, etc.).
- Work with consortia partners as the main contact as questions or changes are needed.
- Address monthly changes to IATA Database.
- Assist hotels with GDS rate mapping needs, RFP submissions, communication and reminders, training new hotel groups, and Cvent domain ownership.
- Be in internal advocate, assisting our sales and account management team as needs arise.
- Assist with the coordination of 250+ annual sales and marketing opportunities.
- Assist with creation of production reports and support the Director of Consortia Services with performance analyses of partners and hotels
- Report on KPIs and identify opportunities for growth.
- Manage escalations for support and dashboard of implementation needs.
Qualifications and Education Requirements:
- Pro-active, sense of responsibility, independent, customer friendly, and target-focused.
- Advanced level of English and Spanish both verbal and written
- A minimum of 2 years of customer-facing role (desirable to have CRS and/or hotel operations background)
- Knowledgeable of hospitality-centric technology and systems with strong technical aptitude is preferred.
- Must possess advanced Technical/systems knowledge (preferable)
- Advanced Excel skills
- SynXis CR
- PowerPoint
- Ability to lead client-facing meetings and (internal) trainings
- Strong interpersonal skills: Ability to communicate professionally and effectively
- Exceptional time management, organizational skills and follow through; ability to handle multiple projects and deadlines.
- Knowledge of CVENT Transient/ Lanyon strongly preferred.
We will give careful consideration to your application and review your details against the position criteria. You will receive separate notification as we progress your application. Please note that only candidates who meet the minimum requirements will proceed in the selection process. To learn more about the people and culture at Sabre, follow us on Facebook and LinkedIn.
This job posting comprises the law No 19691 and its decree No 73/019, which includes the people registered in the National Register of disabled people who have the skills and aptitude for the position described in the present posting.
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Top Skills
What We Do
We are a software and technology company that powers the global travel industry. With decades of revolutionary firsts, our team of experts drive innovation and ingenuity in the industry.
Today, we are creating a new marketplace for personalized travel. We partner with airlines, hoteliers, agencies and other travel partners to retail, distribute and fulfill travel. We are committed to helping customers operate more efficiently, drive revenue and offer personalized traveler experiences with next-generation technology solutions.
Positioned at the center of the business of travel, our platform connects people with experiences that matter in their lives.
Sabre's technology powers the nearly US$8 trillion travel industry. Our technology and data-driven solutions help our airline, hotel, travel agency and corporate customers grow their businesses and transform the traveler experience. The scale, breadth and depth of our technology is unmatched and sustains a complex industry.
We provide an open and stable platform to deliver flexible, reliable and scalable solutions. Over the years, we have shaped and modernized the travel industry. We pioneered online travel agencies, corporate booking tools, revenue management, and web and mobile itinerary tools, to name a few.
Our travel marketplace transacts more than US$120 billion of travel spend per year. And we are the world’s largest provider of airline and hotel technology.
We have been named to the InformationWeek 500 list of the most innovative technology companies for 11 consecutive years. And InformationWeek named Sabre seventh on its list of the “Greatest Software Ever Written.”
