Senior Configuration Management Engineer
Corporate Headquarters
12575 Uline Drive, Pleasant Prairie, WI 53158
Are you passionate about maintaining the backbone of enterprise IT services and systems? Join Uline as a Senior Configuration Management Engineer, where you’ll lead and enhance our Configuration Management Database (CMDB), ensuring accurate and reliable data across our technology landscape. Use your expertise to translate data into a trusted resource that supports IT operations and informs decisions across our growing North American company.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Own and manage the CMDB, ensuring data is accurate, current and properly documented.
Develop reports and dashboards, providing actionable insights to support audits, configuration status, lifecycle and executive decision making.
Improve data accuracy by implementing automated workflows, discovery tools and system integrations.
Establish and implement Configuration and Asset Management systems, standards and policies to ensure consistency and reliability.
Collaborate across teams to gather and analyze data, translating findings into scalable CMBD capabilities.
Minimum Requirements
Bachelor's degree in Computer Science, Information Technology, or a related field or equivalent work experience.
10+ years of IT experience, with a strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium.
Practical coding and automation skills with PowerShell, Python, SQL, APIs or similar technologies.
Strong problem solving, analytical and decision-making skills.
Uline does not participate in the H1-B lottery.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one!
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
On-site café and first-class fitness center with complimentary personal trainers.
Over four miles of beautifully maintained walking trails.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace. All new hires must complete a pre-employment hair follicle drug screening. All positions are on-site.
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Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
Skills Required
- Bachelor's degree in Computer Science, Information Technology, or related field or equivalent work experience
- 10+ years of IT experience
- Strong understanding of ITSM products such as ServiceNow, Flexera One, HP Service Manager or BMC Atrium
- Practical coding and automation skills with PowerShell, Python, SQL, and APIs
- Experience owning and managing a Configuration Management Database (CMDB)
- Strong problem solving, analytical and decision-making skills
- On-site work at corporate headquarters (Pleasant Prairie, WI)
- Pre-employment hair follicle drug screening (drug-free workplace)
