Senior Compliance Officer, Escalations

This is Adyen

Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technology platform of choice. At Adyen, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at scale and solve them as a team. Together, we deliver innovative and ethical solutions that help businesses achieve their ambitions faster.

Senior Compliance Officer

Our fast-paced Compliance Escalations team is looking for a Senior Compliance Officer with a strong understanding of integrity risks applicable to regulated financial institutions, particularly within the payments, financial services, or FinTech industries. A successful candidate excels at deconstructing complex compliance challenges into manageable components and effectively communicating with internal and external stakeholders. 

We are looking for a proactive, hands-on individual who exercises sound judgment, takes ownership of projects, and thrives in a dynamic environment. The ideal candidate is structured, efficient and able to work on multiple complex queries simultaneously.

What you’ll do

• Act as a key point of contact for escalated compliance matters, ensuring timely and effective resolution.
• Engage with internal stakeholders—including legal, risk, and operational teams—to provide clarity and direction on complex compliance issues. 
• Assess and analyze compliance risks related to integrity, AML/CFT, card scheme rules and regulatory obligations, identifying potential threats and recommending mitigating actions.
• Work closely with commercial teams to unlock new business verticals in a controlled and compliant manner, developing the necessary compliance frameworks to support sustainable growth.
• Understand the organization’s risk appetite regarding compliance risks and apply a risk-based approach to decision-making, drafting and implementing control frameworks.
• Synthesize compliance challenges into clear, actionable next steps for the business and drive their implementation to ensure effective risk mitigation and compliance adherence.
• Develop and implement structured processes and tooling to enhance efficiency in handling compliance escalations.
• Identify opportunities for automation and process improvements to optimize compliance workflows.
• Support the development of escalation frameworks and procedures to enhance the Compliance team’s response strategy.
• Coach, guide, and train junior team members, fostering their professional development and enhancing the overall expertise of the team.
• Collaborate with global team members across time zones, ensuring seamless communication and execution of compliance initiatives.

Who you are

• You have 8-12 years experience in a compliance, regulatory, or risk function within a financial institution, regulatory body, law firm, payments company, audit firm, or financial crime investigation unit.
• You have a strong understanding of integrity risks in the payments and banking sector and how they materialize.
• You possess a thorough understanding of AML/CFT and/or consumer compliance risks and how to manage them effectively.
• You have robust knowledge of regulatory and licensing regimes governing payment/e-money institutions.
• You can break down complex compliance issues into clear, concise components and communicate them effectively to various stakeholders.
• You demonstrate a critical approach, use sound judgment, and make informed decisions quickly.
• You are proactive, take ownership of projects, and work independently.
• You thrive in fast-paced environments, managing multiple intricate queries simultaneously.
• You have strong verbal and written communication skills—clear, direct, and concise.
• You are adept at stakeholder management and balancing multiple priorities effectively.
• You are flexible in working with global colleagues across different time zones.
• You foster teamwork and collaboration while also challenging ideas constructively.
• Spanish fluency is a plus but not required.

San Francisco: The annual base salary range for this role is $165k-$195k; to learn more about our compensation philosophy, please click here.

Our Diversity, Equity and Inclusion commitments 

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our momentum. Our business and technical challenges are unique, and we need as many different voices as possible to join us in solving them - voices like yours. No matter who you are or where you’re from, we welcome you to be your true self at Adyen. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this sound like you? If so, Adyen encourages you to reconsider and apply. We look forward to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application within 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role. Learn more about our hiring process here. Don’t be afraid to let us know if you need more flexibility.

Adyen is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

All your information will be kept confidential according to EEO guidelines.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

This role is based out of our San Francisco office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.