The Role
Manage and enhance compliance posture by overseeing compliance programs, supporting audit processes, and developing customer-facing documentation in a remote work environment.
Summary Generated by Built In
Senior Compliance Manager - 12 Month FTC
Location: London - Hybrid or UK - Remote
About Snowplow
Snowplow is the global leader in customer data infrastructure for AI, enabling every organization to transform raw behavioral data into governed, high-fidelity fuel for AI-powered applications—including advanced analytics, real-time personalization engines, and AI agents.
Digital-first companies like Strava, HelloFresh, Auto Trader, Burberry, and DPG Media use Snowplow to collect and process event-level data in real time, delivering it securely to their warehouse, lake, or stream, and integrate deep customer context into their applications.
Thousands of companies rely on Snowplow to uncover customer insights, predict customer behaviors, hyper-personalize customer experiences, and detect fraud in real time.
The Opportunity
We’re looking for a hands-on Senior Compliance Manager to join us on a 12-month fixed-term contract to manage and develop our compliance posture as we continue to scale and gain more enterprise customers in highly regulated industries.
You’ll report into our Director of Information Security & Platform Services, who functions as the company’s CISO and DPO, and be a key member of the small, yet highly impactful, team running Snowplow’s technology and compliance platforms that underpin all of the company’s products and internal systems.
What you'll be doing:
● Maturing our compliance posture: Manage and strengthen Snowplow’s compliance programs across information security, data protection, and artificial intelligence to ensure we comply with relevant frameworks and legislation, including ISO 27001, SOC 2, and GDPR.
● Running our ISMS and PIMS: Lead monthly review meetings, and coordinate and participate in internal and external audits.
● Helping win deals: Collaborate with our Sales and Customer Success teams to timely address compliance issues during deals, e.g. answering security and data protection due diligence questionnaires, reviewing relevant sections of legal contracts, talking directly with customer’s procurement and security teams, etc.
● Pursuing new certifications: Help Snowplow achieve new certifications as our product evolves, such as ISO 27018 and ISO 42001.
● Improving our customer-facing compliance materials: Create new documentation with the support of our engineering teams to help our customers better understand how we have designed and built our products with security and privacy in mind.
● Championing compliance: Educate and train people at all levels of the business on compliance issues to ensure a culture of compliance within Snowplow.
We’d Love to Hear From You If you have:
● Proven experience in information security, data privacy, operational compliance, or legal operations within a fast-paced SaaS or scale-up environment.
● In-depth knowledge of at least one of ISO 27001, SOC 2, and GDPR would be a plus.
● Excellent communication and relationship-building across all levels of an organisation.
● A sharp eye for detail and process optimisation.
● Confidence to engage with peers, both internally and at prospects/customers, to understand their information security concerns.
What We Offer You in Return:
💰 A competitive package, including share options
🧘 Flexible working
🏖 A generous holiday allowance
💻 MacBook and home office equipment allowance
👪 Enhanced maternity, paternity, shared parental and adoption leave
✍️ Company pension contribution
🏥 Private Medical Insurance
Snowplow is dedicated to building and supporting a brilliant, diverse and hugely inclusive team. We don't discriminate against gender, race, religion or belief, disability, age, marital status or sexual orientation. Whatever your background may be, we welcome anyone with talent, drive and emotional intelligence.
Employment is conditional upon the successful completion of background screening and verification of right-to-work documentation in accordance with applicable laws.
Top Skills
Gdpr
Iso 27001
Soc 2
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The Company
What We Do
Snowplow empowers organizations to generate trustworthy, first-party customer data to power Marketing and Advertising performance.
1.9+ million sites and applications use Snowplow to generate and model first-party customer data from across their digital interfaces to capture descriptive customer journeys and build actionable first-party behavioral profiles. Purposely designed for the data platforms as a single source of truth; marketers, data teams and CDPs can activate Snowplow data across Customer 360, personalization and ML use cases.
With Snowplow, organizations like Strava, Autotrader, and Software.com reach, engage and win customers, while retaining an industry-leading data governance posture, with full GDPR and CCPA compliance.
