Senior Compliance Manager, Client Success & Onboarding

Posted 24 Days Ago
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San Jose, CA
In-Office
143K-214K Annually
Senior level
Financial Services
The Role
The Senior Compliance & Client Implementation Manager leads compliance efforts for institutional onboarding, including due diligence and program testing, ensuring regulatory adherence.
Summary Generated by Built In
Who We Are
At OKX, we believe that the future will be reshaped by crypto, and ultimately contribute to every individual's freedom. OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is also a trusted brand by hundreds of large institutions seeking access to crypto markets. We are safe and reliable, backed by our Proof of Reserves. Across our multiple offices globally, we are united by our core principles: We Before Me, Do the Right Thing, and Get Things Done. These shared values drive our culture, shape our processes, and foster a friendly, rewarding, and diverse environment for every OK-er. OKX is part of OKG, a group that brings the value of Blockchain to users around the world, through our leading products OKX, OKX Wallet, OKLink and more.
About the Opportunity
The Senior Compliance Manager, Client Success and Onboarding will play a critical role in supporting OKX US’s institutional growth by serving as the primary compliance liaison for institutional onboarding, customer due diligence escalations, and pre-screening assessments. This role sits at the intersection of Compliance, CDD (Onboarding), and Business Development, ensuring that new institutional prospects and customers meet all AML/CFT, sanctions, and regulatory requirements prior to and throughout the onboarding lifecycle.
The manager’s top priority will be conducting and overseeing institutional pre-screening due diligence, CDD escalations, and Compliance Program Testing (CPT) for prospective institutional clients. Secondary responsibilities include broader compliance program support such as oversight reporting, regulatory mapping, policy documentation, and support for audits and examinations.
This role is ideal for a compliance professional with experience in institutional onboarding, program assessment, and cross-functional process management.
What You’ll Be Doing
The Senior Compliance Manager, Client Success and Onboarding primary responsibilities, will lead efforts in customer due diligence escalations, institutional pre-screening due diligence, and Compliance Program Testing (CPT). Key responsibilities include:
  • Conduct comprehensive CDD and EDD reviews for retail and institutional clients, including verification of identity, beneficial ownership, control structures, and source of funds/wealth.
  • Review escalations related to PEPs, sanctions, and adverse media, providing clear, risk-based recommendations.
  • Maintain accurate and audit-ready documentation across compliance systems.
  • Collaborate with CDD, Business Development, and screening teams to refine workflows and strengthen onboarding controls.
  • Lead institutional pre-screening due diligence, performing early-stage risk assessments to identify elevated or complex risk profiles.
  • Route high-risk institutional prospects to enhanced review pathways and provide actionable guidance to Business Development.
  • Conduct Compliance Program Testing (CPT) for institutional clients, assessing the adequacy of CIP/KYC, EDD, ongoing monitoring, sanctions controls, and governance frameworks.
  • Produce detailed reports and recommendations to ensure onboarding decisions are informed and aligned with regulatory requirements across all institutional verticals.
Compliance Program Support
The Senior Compliance Manager, Client Success and Onboarding secondary responsibilities will support the broader compliance program by ensuring adherence to U.S. regulatory requirements and maintaining the effectiveness of compliance processes. Key responsibilities include:
  • Review onboarding and lifecycle escalations for AML/CFT and sanctions adherence outside of institutional pre-screening.
  • Monitor the effectiveness of compliance processes through oversight metrics, KPIs, and periodic reporting.
  • Support internal and external audits, examinations, and regulatory inquiries by preparing documentation, coordinating responses, and maintaining evidence repositories.
  • Maintain and update compliance policies, procedures, desk guides, workflows, and documentation.
  • Participate in enhancement projects including screening system tuning, risk-model improvements, and new compliance initiatives. 
What We Look For In You 
  • 5–8+ years of experience in AML/CFT, KYC/CDD, institutional onboarding, or compliance program advisory within financial services, crypto, fintech, or equivalent regulated sector.
  • Strong knowledge of U.S. AML regulations (BSA/AML, USA PATRIOT Act, OFAC, MSB/MTL requirements, SEC/FINRA rules a plus).
  • Experience conducting EDD, program assessments, and risk-based due diligence on institutional clients.
  • Excellent communication skills with the ability to translate complex compliance requirements into actionable guidance for business stakeholders.
  • Strong analytical skills with experience interpreting corporate structures, financial statements, regulatory filings, and risk indicators.
  • Ability to manage multiple escalations and assessments in a fast-paced environment.
 Nice to Haves
  • Industry certifications (e.g., CAMS, CRCM, CFE)
  • Familiarity with crypto products, blockchain analytics, and emerging financial crime typologies.
  • Experience in a Compliance/Legal/Risk function at a crypto company.
  • Experience with screening and transaction monitoring systems or compliance technology platforms.
  • Strong project management skills and experience leading process improvement initiatives.
  • Ability to train or mentor junior team members on compliance and due diligence best practices.
Perks & Benefits
  • Competitive total compensation package
  • L&D programs and Education subsidy for employees' growth and development
  • Various team building programs and company events
  • Wellness and meal allowances 
  • Comprehensive healthcare schemes for employees and dependants 
  • More that we love to tell you along the process! 

OKX Statement:
OKX is committed to equal employment opportunities regardless of race, color, genetic information, creed, religion, sex, sexual orientation, gender identity, lawful alien status, national origin, age, marital status, and non-job related physical or mental disability, or protected veteran status. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
  • The salary range for this position is $143,000 - $214,000 in California 
  • The salary offered depends on a variety of factors, including job-related knowledge, skills, experience, and market location. In addition to the salary, a performance bonus and long-term incentives may be provided as part of the compensation package, as well as a full range of medical, financial, and/or other benefits, dependent on the position offered. Applicants should apply via OKX internal or external careers site.

Notice: All official OKX vacancies are posted on this site. We are not affiliated with other third-party job boards except Linkedin.com, listings on other sites may be inaccurate or outdated. This is the only source of truth for applications.
Information collected and processed as part of the recruitment process of any job application you choose to submit is subject to OKX's Candidate Privacy Notice.

Top Skills

Aml/Cft
Compliance Technology Platforms
Kyc/Cdd
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The Company
Dublin, Dublin
1,073 Employees
Year Founded: 2017

What We Do

Founded in 2017, OKX is one of the world’s leading cryptocurrency spot and derivatives exchanges. OKX innovatively adopted blockchain technology to reshape the financial ecosystem by offering some of the most diverse and sophisticated products, solutions, and trading tools on the market. Trusted by more than 20 million users in over 180 regions globally, OKX strives to provide an engaging platform that empowers every individual to explore the world of crypto.

In addition to its world-class DeFi exchange, OKX serves its users with OKX Insights, a research arm that is at the cutting edge of the latest trends in the cryptocurrency industry. With its extensive range of crypto products and services, and unwavering commitment to innovation, OKX’s vision is a world of financial access backed by blockchain and the power of decentralized finance.

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