Senior Compliance Analyst (Hybrid - Columbus, OH)

About Beam Benefits

Beam was founded in 2012 by three engineers who saw the opportunity to modernize the dental benefits industry using technology. The first product was the Beam Brush, which was one of the earliest examples of the Internet of Things in healthcare. 

Today, Beam Benefits is available in 40+ states and has expanded beyond dental. Beam is now simplifying and modernizing a robust suite of ancillary employee benefits through an intuitive digital platform, self-service tools, AI-powered pricing, support from Beam’s helpful representatives, and a unique Beam Perks™ rewards program. This winning combination allows us to deliver a simple, smart, and wellness-focused experience for brokers, employers, and members.

About the role

We are seeking a highly motivated compliance professional to join our Compliance team. The Senior Compliance Analyst will report to the Compliance Director and play a key role in the administration and ongoing enhancement of Beam’s Compliance Management Program. This role supports enterprise compliance activities including formal risk assessments, identification and remediation of compliance gaps, policy, procedure, and process development and implementation, compliance training, monitoring and testing, complaints and issues management, and the development of clear, meaningful compliance reporting.

The Senior Compliance Analyst will perform advanced compliance functions while strengthening core compliance processes and supporting the implementation of new regulatory requirements and strategic initiatives. This role requires a self-directed professional who can work independently, exercise sound judgment, and effectively execute compliance initiatives with minimal oversight.

This person will be expected to work from Beam's Columbus, OH headquarters 2-3 days per week.

What We’re Looking For

• Perform cross-functional compliance initiatives including compliance risk assessments; 
• Monitor and assess federal and state regulatory changes impacting dental and ancillary benefit administration; partner with Legal and business units to support timely and accurate implementation.
• Partner with business stakeholders to develop, implement, and maintain written compliance policies and procedures; 
• Draft, implement, and train on policies and procedures owned by compliance; 
• Support complaint, grievance, and appeal oversight processes to ensure compliance with applicable consumer protection and regulatory requirements.  This includes tracking, investigation and response, and reporting internally and externally;
• Respond to ad-hoc compliance requests from various internal and external partners, including the creation of action plans in response to regulatory changes; 
• Collaborate with various business units to enhance the existing regulatory risk assessment framework, identify controls, and gaps in business rules and processes;
• Review and approval of marketing and advertising materials for all insurance products, including dental, vision, life, and disability; work with Insurance Carrier partners to obtain marketing and advertising material approval;
• Assist in governance and oversight of compliance training requirements, including tracking completion and assessing effectiveness.
• Serve as the lead for overseeing third party audits; market conduct exams, carrier partner audits; oversee audit corrective action plans tied to audits. 
• Develop and execute internal regulatory compliance audits and transactional testing to test for adherence to federal and state regulatory requirements; assist in the creation and implementation of remediation plans for identified issues;
• Assist in managing the daily functions of the issues management process, including the identification, tracking, assessment, and execution of mitigating action plans;
• Assist with internal network including credentialing and recredentialing laws and regulations;
• Assist with third party due diligence reviews;
• Assist the Privacy Officer with implementation of state and federal privacy laws;
• Perform second-line oversight of delegated vendors and business partners, including compliance monitoring, issue identification, and remediation tracking.
• Evaluate record retention practices and documentation standards to ensure regulatory and audit readiness.
• Other duties as assigned.

Qualifications

Education: Bachelor’s degree in related field or equivalent experience; typically, 5-7 years of relevant compliance experience. 2-3 years of compliance, risk, and/or legal experience. Working knowledge of state/federal Privacy and Security laws and industry best practices, specifically GLBA and HIPAA/Hi-Tech. Familiarity with the elements of an effective compliance program.

Skills/Competencies:

• Demonstrated strong PC skills including Google Workspace, Microsoft Office, Adobe Acrobat, and reporting tools; experience with Learning Management Systems (LMS) software is a plus.
• Passionate about compliance.  
• Demonstrated ability to work independently, self-starter and highly motivated.
• Able to interface with key stakeholders to execute a formal compliance program.
• Strong oral and written communication skills for contact with internal and external stakeholders, including but not limited to regulatory agencies.
• Organizational and project management skills.
• Ability to identify gaps and develop solutions to complex issues.
• Excellent ability to investigate, analyze, and interpret data.
• Demonstrated ability to manage multiple deadlines in a fast-paced, small team environment.
• Experience supporting regulatory exams, market conduct exams, or DOI inquiries.
• Working knowledge of state insurance regulatory frameworks including but not limited to consumer protection requirements.
• Experience with regulatory change management and translating regulatory requirements into operational controls.
• Familiarity with vendor or delegated entity compliance oversight.
• Strong documentation and record-keeping discipline with attention to audit readiness.