Relay is a cloud-based technology platform that helps frontline teams improve communications, increase employee safety, and improve their productivity. Relay helps frontline teams digitally transform their operations with the modern tools which supports actionable real-time data needed to track performance and improve their operations. Software has not yet transformed the frontline world, and we're on a mission to change that. We’ve experienced tremendous growth in our 5 years as a B2B company, and continue to expand our Raleigh, NC based People Services team as a result!
We are seeking a Senior Compensation Analyst to join our People Services team and lead critical initiatives that ensure our compensation programs attract, motivate, and retain top talent. This role is ideal for someone with a deep understanding of the tech industry’s competitive landscape and a passion for using data and insights to shape fair, scalable, and market-driven compensation practices.
This is a newly created, key individual contributor role designed to support the company's continuous growth and scaling. While starting as an individual contributor, this position offers the future potential to manage as the company expands.
As a trusted advisor to People Services Business Partners, Recruiting, and business leaders, you’ll play a key role in designing and executing compensation programs that align with Relay’s strategic goals and culture. You will partner with the SVP, People Services alongside the CEO to roll out a compensation philosophy to the organization and help train and educate team members.
This role is based onsite in the Raleigh, HQ and is fully onsite.
Flexibility underpins our work environment ethos and this role
What you will do:
Compensation Strategy & Program Design
- Partner with the SVP, People Services and CEO to design and refine compensation philosophy and frameworks that support business growth and talent objectives.
- Collaborate with the finance team to ensure sales compensation and commission plans are accurately calculated and distributed monthly, quarterly, and annually, directly supporting the company's growth objectives.
- Lead bi-annual company-wide compensation processes, including base pay, bonus, and equity reviews in partnership with Business Partners and leaders.
- Analyze internal pay equity, market competitiveness, and pay-for-performance alignment with Relay’s compensation philosophy.
- Provide guidance and build job architecture, leveling, and career progression frameworks.
Market Analysis & Benchmarking
- Conduct and interpret market surveys to benchmark compensation programs within the tech industry.
- Deliver actionable insights and recommendations to leadership using market data, internal metrics, and industry trends.
- Maintain and enhance compensation databases and market pricing tools.
Analytics & Reporting
- Develop and manage dashboards and analytics to monitor compensation trends, internal equity, and budget impact.
- Prepare executive-level reports and presentations to inform People Services and business decisions.
- Ensure data integrity across People systems and compensation tools.
Consultation & Partnership
- Act as a primary point of contact for compensation-related inquiries from Recruiting, People Business Partners, and leaders, keeping all relevant parties informed.
- Leader of strategic thinking related to system tools support for compensation data.
- Act as a subject matter expert on compensation policies, compliance, and best practices.
- Drive the development of comp-related communications and educational materials, helping to communicate our compensation philosophy and evolve our organizational understanding
What you will bring:
Required:
- Bachelor’s degree in Human Resources, Business, Finance, Economics, or a related field.
- 5+ years of progressive compensation experience, with at least 2 years in the technology industry.
- Strong knowledge of compensation principles, market pricing, job evaluation, sales compensation and equity programs.
- Advanced analytical skills with proficiency in Excel and experience with People systems and compensation platforms.
- Proven ability to synthesize complex data and communicate insights clearly to non-technical audiences.
- Experience supporting a mix of technical and non-technical roles from entry level to c-suite positions.
- A balance of analytical rigor and strategic thinking.
- Comfort working in a fast-paced, data-driven environment.
- Ability to build trust and influence at all levels of the organization.
- A passion for fairness, transparency, and innovation in rewards.
Preferred:
- CCP (Certified Compensation Professional) or related certification.
- Experience with high-growth tech environments.
- Familiarity with incentive design and equity compensation modeling.
- Experience with Radford, Mercer, Pave, and/or Lattice is a strong plus.
Why Join Relay?
- Make a Tangible Impact: Our platform directly enhances the lives of frontline workers, improving their responsiveness to customers (72%) and overall efficiency (77%). We've already facilitated over 2.5 billion messages and supported countless deskless workers.
- Be Part of a Winning Team: We're not just growing - we're recognized as a leader in our field. Relay has been honored by Inc. 5000, Deloitte 500, and NC Tech
- Thrive in a World-Class Environment: Our Raleigh campus boasts a fitness center, outdoor sports courts, a cafeteria, and modern workspaces designed to inspire collaboration and innovation.
- Embrace a Vibrant Culture: With over 200 team members, we've cultivated a culture of empowerment and engagement, where every employee is encouraged to do their best work.
- Invest in Your Future: Our comprehensive benefits package prioritizes work/life integration and supports your personal and professional development.
If you're passionate about technology, driven to make a difference and align your work to a bigger mission, and excited to join a company that's shaping the future of frontline work, we encourage you to explore opportunities at Relay!
Please note this role will be based in our Raleigh, NC amenity rich headquarters and you should be interested in working in person 3+ days per week.
About us: Relay culture, benefits & perks:
Our culture hinges on Relayers getting LIT up in an environment that fosters learning, impact, and teamwork (LIT) where we can *CHASE* the best work in our lives. We call this BWIML (pronounced bee wimmel = Best Work In My Life)!
It's truly amazing what engaged team members can achieve together. Our ever evolving list of benefits and perks mean you'll be able to integrate work into your whole life, focus on health, perform impactful work, grow and learn in your role, look after yourself/your family, and invest in your future.
At Relay, we offer...
- 100% Paid Insurance Health, Dental, Vision, Long/Short Term Disability and Life Insurance benefits for you and those who depend on you
- Generous Paid Time Off
- 401(K) Savings Plan + Company Match
- Baby Cash Reward + Paid Parental Leave
- Wellness Perks, including a world-class onsite fitness center with instructor led classes + locker room as well as endless outdoor amenities whether tennis, basketball, cycling, or pickleball is your jam
- Free Snacks and Fun Times
- Latest tech, standing desks, and all the accessories and software you need to succeed in your role
Top Skills
What We Do
Software powers the workforce...except for 55 million members who aren’t given access to a communication tool or rely on a walkie-talkie. With expense, the active nature of their jobs and guest interaction rendering a smartphone impractical, this subset of the workforce is often completely disconnected - not only from one another, but from critical information that could improve their efficiency and positively impact the bottom line of the companies that employ them.
Relay leverages the PTT functionality that active workers rely on, but we’ve stripped away the range limitations, security concerns, physical bulk and the budget prohibitions associated with traditional walkie talkies. More important though is what we’ve added: Relay operates on a powerful and flexible software platform that provides new core functionalities like GPS tracking, emergency alerts and mobile/desktop compatibility - all navigated through a voice interface. The technology that fuels these capabilities enables us to continue building software integrations that will evolve with marketplace demands.
