Senior Communications Specialist

Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries. We deliver an innovative, science-based portfolio of premium flagship brands and services that span the full spectrum of the fast-growing dermatology market through Injectable Aesthetics, Dermatological Skincare and Therapeutic Dermatology. Since our foundation in 1981, we have dedicated our focus and passion to the human body's largest organ - the skin - meeting individual consumer and patient needs with superior outcomes in partnership with healthcare professionals. Because we understand that the skin, we are in shapes our lives, we are advancing dermatology for every skin story.

We look for people who focus on getting results, embrace learning and bring a positive energy. They must combine initiative with a sense of teamwork and collaboration. Above all, they must be passionate about doing something meaningful for consumers, patients, and the healthcare professionals we serve every day. We aim to empower each employee and promote their personal growth while ensuring business needs are met now and into the future. Across our company, we embrace diversity and respect the dignity, privacy, and personal rights of every employee.

At Galderma, we actively give our teams reasons to believe in our bold ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Job Title: Senior Communications Specialist

Location: Miami, Florida

At Galderma we’re unique and we embrace difference.

Whether it’s the unique breadth of our integrated offering that covers Aesthetics, Consumer, and Prescription products; or our commitment to recognizing and rewarding people for the contribution they make – working here isn’t like anywhere else.

At Galderma, we actively give our teams reasons to believe in our ambition to become the leading dermatology company in the world. With us, you have the ultimate opportunity to gain new and challenging work experiences and create an unparalleled, direct impact.

Role overview

Reporting to the Head of U.S. Communications, this Communications Specialist is an integral role within the U.S. Communications Team supporting Galderma internal, external, and digital communications across the United States.

Essential functions

• Manage a content calendar for the U.S. Communications team for intranet, U.S. Corporate social media and internal email communications. Ensure the calendar is integrated with U.S. and global master editorial calendars.
• Work with Head of U.S. Communications and Global Communications team on original content that will be published both internally and externally.
• Act as communications interface in managing ad hoc business and functional requests.
• Track data metrics and establish KPIs across internal and external corporate channels. Adjust strategies based on findings.
• Project manage external vendors including, but not limited to, editorial agency, video/photo production agency, graphic designer, web development, event production, paid media agency.
• Manage review process for U.S. Communications deliverables, ensuring alignment with senior leadership, internal stakeholders, regulatory affairs, legal and compliance and medical affairs.
• Maintain and publish on the company’s communication external and internal channels (LinkedIn, Instagram, Unily (Intranet), Poppulo (email distribution), Galderma.com (Drupal), etc.).
• Help manage Galderma U.S. corporate website with content updates as required, liaising with Global Comms as appropriate.
• Manage U.S. intranet and support departments across the United States on content development, maintaining content and pages where appropriate.
• Lead internal communications using Poppulo on key channels and ensure the corporate brand is being used correctly.
• Work on special events including, but not limited to, townhalls, industry conferences, internal sales meetings, speaker engagements, corporate social responsibility initiatives.

Minimum experience, knowledge, skills

• Must possess a bachelor’s degree or higher and should have a minimum of 5 years’ communications experience working within a communication and/or publishing function.  
• Knowledge of working with content management systems such as Unily, Poppulo and Drupal. Experience working and managing freelancers, contractors and external agencies. 
• Must have experience in editorial content development and design in order to deliver premium content in line with Galderma brand standards.
• Must have an understanding of corporate brand guidelines and have experience writing internal announcements (i.e. HR communications).
• Must have strong project management skills and the ability to manage components of large-scale projects such as quarterly town halls. 

Key Behaviors Required in the Role

• The ability to work with enthusiasm and commitment and effectively adapt to changing circumstances. 
• Possesses sound judgement and seeks guidance when needed in consideration of risks and opportunities. 
• Performs duties independently when required with sense of responsibility and accountability.
• Team-player that collaborates effectively with U.S. colleagues and the Global Communications team.