Senior Communications Manager

Posted 5 Days Ago
Be an Early Applicant
Los Angeles, CA
Hybrid
116K-135K Annually
Senior level
Digital Media • eCommerce • Gaming • Mobile • News + Entertainment
The world’s largest destination for all things anime.
The Role
The Senior Communications Manager will handle Corporate Communications, drive messaging, support fan engagement, and manage various commercial business initiatives.
Summary Generated by Built In
About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

About the role

We’re looking for a Senior Communications Manager to support Corporate Communications and lead fan-facing work across our commercial businesses, including E-Commerce, Manga, Home Entertainment, Licensing, and Merchandising. Reporting to the SVP of Communications, you will strengthen Crunchyroll's brand, drive key messaging, and create meaningful touchpoints for fans and partners worldwide.

  • Partner with the Corporate Communications team to share company news and initiatives.
  • Prepare press releases, Q&As, backgrounders, and supporting materials
  • Assist executives with interviews, speaking engagements, and industry events
  • Draft executive remarks, presentations, quotes, and award submissions
  • Develop and execute communications programs for E-Commerce, Manga, Home Entertainment, and Licensing/Merchandising
  • Tell stories that connect fans to Crunchyroll's offerings
  • Guide E-Commerce campaigns for exclusives, sales, holidays, and merchandise collaborations
  • Promote Home Entertainment releases and limited-edition collectibles
  • Support the Manga app launch with campaigns for new releases and authors
  • Work globally on Licensing and Merchandising to highlight important deals and partnerships
  • Manage internal messaging, executive communications, and event production
  • Identify anime super fans and leverage celebrity partnerships in sports, film, TV, and music
  • Highlight opportunities for diverse audiences, including US Hispanic, LGBTQ+, African American, and Asian American communities
  • Collaborate with organizations on cross-promotional programming

We are considering applicants available to work a hybrid schedule, with three days each week onsite at our Los Angeles office.

About You

We get excited about candidates, like you, because...

  • 8+ years of experience in media relations, corporate or internal communications, industry relations, or related fields in a global or matrixed organization.
  • Deep understanding of anime, gaming, pop culture, current entertainment trends, and familiarity with Japanese culture.
  • Highly organized, able to manage multiple important projects effectively
  • Motivated and proactive, able to navigate challenges or high-pressure situations
  • Skilled at anticipating issues and finding solutions proactively
  • Strong written and verbal communication skills
  • Global mindset with cultural awareness and sensitivity to communicate across diverse teams and geographies
  • Bachelor's degree in Communications, Public Relations, Journalism, Marketing, or a related field, or equivalent hands-on experience in a communications or media role
About the Team

The Crunchyroll Communications team is a nimble group of publicists and communications professionals who love talking about anime, our brand, and the broader streaming entertainment industry. We're storytellers and we connect our passionate fans to the content they love through thoughtful press around our fan-centric touchpoints (SVOD, theatrical, events, games, merchandise, and more).

Why you will love working at Crunchyroll

In addition to getting to work with fun, passionate and inspired colleagues, you will also enjoy the following benefits and perks:

  • Receive a great compensation package including salary plus performance bonus earning potential, paid annually.
  • Flexible time off policies allowing you to take the time you need to be your whole self.
  • Generous medical, dental, vision, STD, LTD, and life insurance
  • Health Saving Account HSA program
  • Health care and dependent care FSA
  • 401(k) plan, with employer match
  • Employer paid commuter benefit
  • Support program for new parents
  • Pet insurance and some of our offices are pet friendly!

#LifeAtCrunchyroll #LI-Hybrid

The Pay Range for this position is listed. Actual pay will vary based on factors including, but not limited to location, experience, and performance. The range listed is just one component of Crunchyroll’s Total Rewards offerings for employees. Other rewards may include performance bonuses, employer matched retirement savings, time-off programs, and progressive health benefits and perks.
Pay Transparency - Los Angeles, CA
$116,000$135,000 USD
About our Values

We want to be everything for someone rather than something for everyone and we do this by living and modeling our values in all that we do. We value

  • Courage. We believe that when we overcome fear, we enable our best selves.

  • Curiosity. We are curious, which is the gateway to empathy, inclusion, and understanding.

  • Kaizen. We have a growth mindset committed to constant forward progress.
  • Service. We serve our community with humility, enabling joy and belonging for others.

Our commitment to diversity and inclusion

Our mission of helping people belong reflects our commitment to diversity & inclusion. It's just the way we do business.

We are an equal opportunity employer and value diversity at Crunchyroll. Pursuant to applicable law, we do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Crunchyroll, LLC is an independently operated joint venture between US-based Sony Pictures Entertainment, and Japan's Aniplex, a subsidiary of Sony Music Entertainment (Japan) Inc., both subsidiaries of Tokyo-based Sony Group Corporation.

Questions about Crunchyroll’s hiring process? Please check out our Hiring FAQs: https://help.crunchyroll.com/hc/en-us/articles/360040471712-Crunchyroll-Hiring-FAQs

Please refer to our Candidate Privacy Policy for more information about how we process your personal information, and your data protection rights: https://tbcdn.talentbrew.com/company/22978/v1_0/docs/spe-jobs-privacy-policy-update-for-crpa-dec-21-22.pdf

Please beware of recent scams to online job seekers. Those applying to our job openings will only be contacted directly from @crunchyroll.com email account.

What the Team is Saying

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The Company
Chișinău
1,300 Employees
Year Founded: 2006

What We Do

At Crunchyroll, we deliver what anime fans love—anytime, anywhere.

With the world’s largest anime streaming library, we connect fans to the stories, characters, and creators they love. But Crunchyroll is more than just a destination to watch anime—it's a global ecosystem where anime lives and breathes beyond the screen.

From streaming and theatrical releases to merch, games, news, events, and music, we offer fans immersive experiences that celebrate anime culture in all its forms.

Headquartered in the U.S. with teams and reach across the globe, Crunchyroll is an independently operated joint venture between Sony Pictures Entertainment and Aniplex of Japan. This unique partnership gives us the power to scale globally while staying rooted in anime’s cultural origins, ensuring authenticity and access for fans everywhere.

We believe anime is more than entertainment—it’s a way of life. And we’re here to champion that passion every day.

Why Work With Us

We take the People Experience seriously here at Crunchyroll. Join a diverse team of talented, ambitious people who treat each other well and believe that how we win is just as important as winning.

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Crunchyroll Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Three in-person days per week. Tuesdays, Wednesdays, and Thursdays are the company-wide days for ALL team members to be in the office, and individuals may choose to come in more if they please.

Typical time on-site: 3 days a week
Chișinău, Moldova
Dallas, TX
Grimes, IA
Hyderabad, India
Lausanne, Switzerland
London, UK
Los Angeles, CA
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Melbourne, Australia
New York, NY
Paris, FR
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San Francisco, CA
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