Senior Communications Advisor – Strategic Communications

Posted 15 Hours Ago
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Chicago, IL, USA
In-Office
150K-195K Annually
Senior level
Fintech • Payments • Financial Services
The Role
The role involves providing strategic communications counsel to C-suite executives, drafting executive communications, managing reputation, stakeholder engagement, and crisis management, while collaborating across teams and measuring communication effectiveness.
Summary Generated by Built In

We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients.

At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.

To learn more about CIBC, please visit CIBC.com

What you'll be doing

CIBC is seeking a highly skilled Director with an extensive and proven track record of partnering with C-suite executives providing counsel, strategy and execution support on high-impact communications. This role translates business priorities into clear, compelling narratives that engage employees, reinforce strategy, and protect and enhance reputation. This role is ideal for a seasoned communications professional who excels in high-stakes environments and understands the nuances of executive messaging, reputation management, and stakeholder engagement. The successful candidate operates comfortably at both the strategic and hands-on levels, supporting executive communications and enterprise priorities.  

At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 1-3 days per week on-site, while other days will be remote.

How you'll succeed

  • Strategic Counsel: Serve as a trusted advisor to C-suite leaders, providing guidance on communication strategies that align with business objectives and enhance executive visibility. They will also advise on messaging, tone, timing and stakeholder impact.

  • Message Development:  Draft and shape executive communications including speeches, talking points, presentations, leader emails, town halls, and video scripts. They will partner with leaders to sharpen their voice, presence, and narrative consistency.  

  • Reputation Management: Proactively manage executive profiles and reputations through thoughtful messaging, civic engagement and strategic positioning. 

  • Stakeholder Engagement: Develop and execute communication plans that effectively reach and influence key stakeholders, including clients, employees, media, and investors

  • Issues Management: Provide expert support in navigating sensitive issues, crisis communications, and change management initiatives. 

  • Collaboration: Work closely with cross-functional teams to ensure consistent messaging and alignment across all channels. 

  • Measurement and Continuous Improvement: Evaluate communications effectiveness using qualitative and quantitative feedback. Apply insights to refine messaging, channels and approaches. 

Who you are

  • Extensive Experience: Minimum 10 years of progressive experience in corporate communications, with a significant portion spent advising leaders 

  • Executive Presence: Demonstrated ability to interact confidently and discreetly with senior leaders and confidence to challenge constructively. 

  • Exceptional Writing Skills: Mastery in developing clear, persuasive, and impactful executive communications. 

  • Strategic Thinking: Strong business acumen and the ability to translate complex concepts into accessible messages. 

  • Media Savvy: Experience in media relations, crisis communication, and reputation management. 

  • Adaptability: Proven success in fast-paced, dynamic environments with shifting priorities. 

  • Collaborative: Highly collaborative and relationship oriented.

At CIBC, we offer a competitive total rewards package. This role has an expected salary range of $150,000 - $195,000K for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members.

This position does not offer visa sponsorship.

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What CIBC Offers

At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.

  • We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.

  • Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.

  • We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.

*Subject to plan and program terms and conditions

What you need to know

  • CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact [email protected]

  • You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.

  • We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.

Job Location

IL-120 S LaSalle St

Employment Type

Regular

Weekly Hours

40

Skills

Communications Support, Cross Functional Projects, Efficiency Improvements, External Communication, Influencing Skills, Internal Communications, Marketing, Partnership Management, People Management, Prioritization, Project Management, Strategic Communication Planning

Skills Required

  • Minimum 10 years of corporate communications experience
  • Proven ability to interact with senior leaders
  • Exceptional writing skills
  • Strong business acumen and strategic thinking
  • Experience in media relations and crisis communication
  • Ability to work in fast-paced environments
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The Company
HQ: Toronto, Ontario
43,351 Employees

What We Do

CIBC is here to help all our clients reach their goals. We know the importance of reliable financial products and services, and we’re dedicated to providing them in a way that lets you bank however you want, whenever you want. With innovative tools designed around your priorities and a team fully focused on your success, you’ll get the insights you need to get even closer to achieving your goals. This culture of innovation and shared values of trust, teamwork and accountability are why we’ve been named a top employer in Canada. They’re also why a career at CIBC is more than a job—it’s an opportunity to grow and work alongside some of the brightest in Canada. La Banque CIBC est là pour aider tous nos clients à atteindre leurs objectifs. Nous connaissons l'importance de produits et services financiers fiables, et nous nous engageons à les fournir d'une manière qui vous permette d'effectuer vos opérations bancaires comme vous le souhaitez, quand vous le souhaitez. Avec des outils innovants conçus autour de vos priorités et une équipe entièrement centrée sur votre réussite, vous obtiendrez les informations dont vous avez besoin pour vous rapprocher encore plus de vos objectifs. Cette culture de l'innovation et les valeurs partagées de confiance, de travail d'équipe et de responsabilité sont la raison pour laquelle nous avons été nommés l'un des meilleurs employeurs au Canada. C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des personnes plus brillantes au Canada

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