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Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.
Please link your writing samples in Korean and English in resume.
The Community You Will Join:
- The Airbnb Communications team is responsible for telling Airbnb’s story around the world.
- We help drive consideration and usage of our products and services in addition to generating buzz, supporting the legitimization of our community, and promoting trust in our brand. We lead the communications strategy to make Airbnb synonymous with magical travel and the world’s leading platform for hospitality entrepreneurs.
- We speak to the media, influencers, hosts and guests, industry commentators, thought leaders and the wider community - we are the voice of Airbnb. We’re a fast growing, high-energy team with a passion for people, places and great stories. If you’d like to be part of one of the world’s greatest teams, come tell us your story.
The Difference You Will Make:
- We are hiring a Senior Communications Manager for Korea. The role is responsible for delivering large scale consumer-facing campaigns, as well as ensuring a regular press-office drumbeat of stories and news designed to drive awareness and consideration of Airbnb across Korea.
- The successful candidate will work closely with cross-functional partners to ensure Airbnb is front and centre in consumer-facing media and will also help maintain and advance the company’s position, telling our story to a wide range of journalists, influencers and community members.
- We’re looking for an effective and creative communications all-rounder who has their finger on the pulse of popular culture and an impressive network of journalist contacts across the travel, celebrity, lifestyle, technology and news media space.
- The role is based in Seoul and reports to the Communications Lead, Korea.
A Typical Day:
- Translate global communications priorities into locally nuanced ideas that support Airbnb’s key business objectives in the local market
- Identify proactive press opportunities and drive national/global announcements, in support of consumer and product goals
- Develop campaigns or programs that resonate with Korean audiences to help drive demand for Airbnb, involving key partners, celebrities, or influencers in Korea
- Manage reactive press requests and ensure utilization of all tools available (data, industry research, host stories, etc.) to support Airbnb’s community and brand
- Develop written materials (story pitches, messaging guidelines, Q&As, briefs, presentations, speeches etc.)
- Develop and manage relationships with key reporters and celebrities/ influencers across Korea
- Help lead the crisis communications strategy, coordinating rapid response efforts to mitigate potential reputational risks and maintain stakeholder trust
- Help manage a local agency and ensure key processes are adhered to, including coverage reporting, press office calendar management and the filtering and translation of key global press materials
- Help prepare Airbnb spokespeople (policy leads, Country Managers, Airbnb execs etc.) for public speaking engagements, media interviews, product launches etc
Your Expertise:
- Bachelor’s Degree
- 8 to 10 years PR/Public Affairs experience working in an agency or an in-house communications team; preference to those with experience at global lifestyle / tech/ travel brands
- Proven-track record working on creative consumer communications initiatives that have generated wide spread awareness and brand buz
- Finger on the pulse of pop culture and the ability to generate ideas that drive editorial coverage and social noise.
- Ability to work collaboratively with multi-functional leads in a matrix organization
- Excellent writing skills with samples to share
- Confident in leading meetings with external partners, senior stakeholders and media contacts
- Passion for Airbnb and the mission of the company
- Experience working on projects in a fast-paced environment
- Strong organizational skills and attention to detail
- Exceptional verbal communications and interpersonal skills in English and Korean
- A deep understanding of local cultural dynamics and trends, tailoring communications efforts to resonate with diverse audiences in Korea
- Ability to maintain enthusiasm and a calm demeanor in stressful situations
Our Commitment To Inclusion & Belonging:
Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply.
Top Skills
What We Do
Airbnb is a community based on connection and belonging—a community that was born in 2008 when two hosts welcomed three guests to their San Francisco home, and has since grown to 4 million hosts who have welcomed over 800 million guest arrivals to about 100,000 cities in almost every country and region across the globe. Hosts on Airbnb are everyday people who share their worlds to provide guests with the feeling of connection and being at home. At Airbnb, we believe that hosts, guests and the communities where we operate are all stakeholders we have a responsibility to serve, and that by serving them alongside our employees and investors, we will build an enduringly successful company.
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