Senior Commercial Systems Specialist
Who We Are
Essity is a global leader in health and hygiene headquartered in Stockholm, Sweden, with a North American headquarters located in Philadelphia, PA. We are a multi-billion-dollar company with a purpose to break barriers to well-being for the benefit of consumers, patients, care givers, and customers across the globe. We do this through innovations in our Professional Hygiene, Consumer
Goods, and Health & Medical business units that provide hygiene and health solutions to over a billion people every day worldwide.
Working at Essity is more than a career, it is where you will play your part in a better future, to improve well-being for people and have opportunities to drive positive change for society and the environment. As an employee at Essity, you will belong to a team where you feel valued, are safe, supported to grow and challenged to generate business results in a friendly and open atmosphere.
About the Role
Essity is seeking an experienced Senior Commercial Systems Specialist who will lead and manage commercial system projects end‑to‑end for the Health and Medical North America team. This position is responsible for the project management, operations, optimization, and successful delivery of all commercial systems and tools used across Sales, Marketing, and cross‑functional business partners.
While the role collaborates across multiple business functions, its core accountability is driving structured project execution using modern project management software (e.g., Asana, JIRA, Monday.com) to ensure commercial systems initiatives are delivered on time, within scope, and aligned to business priorities.
The ideal candidate should/could live in Charlotte, NC.
We’re looking for people who embody our values, aren’t afraid to challenge, innovate, experiment, and move at a fast pace. We’re always looking for ways to improve our products and ourselves. If this is you, we’d love to talk.
What You Will Do
Project Management & Delivery (Core Function)
- Own the full project lifecycle for commercial system enhancements, upgrades, and implementations—from scoping and requirements gathering through execution, delivery, and post‑launch optimization.
- Plan, track, and communicate project progress using tools such as Asana, JIRA, Monday.com, or similar workflow and task‑management platforms.
- Facilitate cross‑functional project teams, ensuring alignment between Sales, Marketing, IT, and Commercial Operations.
- Manage and prioritize the commercial systems project backlog, ensuring transparency and alignment on timelines and dependencies.
- Ensure projects meet business requirements, are delivered within scope, and have clear success criteria.
Systems Management & Optimization
- Lead the configuration, administration, and ongoing maintenance of commercial systems and tools.
- Collaborate with internal teams to gather requirements, translate business needs, and ensure alignment on system-related initiatives.
- Create and maintain system documentation, training materials, and user guides.
- Conduct routine system audits and implement corrective actions to improve stability and performance.
- Implement integration processes to strengthen data connectivity and support decision‑making.
- Monitor CRM and other commercial systems KPIs, ensuring visibility to targets and performance.
- Partner with commercial teams to ensure system adoption, activation, and optimized tool usage.
Who You Are
- Degree in a related field (Information Systems, Computer Science, Business, or similar).
- Minimum 3+ years of experience managing projects, preferably within commercial systems, CRM platforms, or technology implementations.
- Hands‑on experience with project management tools such as JIRA, Asana, Monday.com, Trello, Smartsheet, or similar.
- Strong experience with ERP systems—preferably SAP.
- Advanced knowledge of system configuration, administration, and lifecycle management.
- Proven track record in delivering system‑related projects on time and with measurable business impact.
- Excellent communication skills and the ability to translate technical concepts for business stakeholders.
- Strong leadership capabilities with the ability to drive accountability and collaboration.
- Ability to thrive in a fast‑paced, cross‑functional environment.
- Knowledge of AI and its potential applications in commercial systems is an advantage.
What We Can Offer You
At Essity, we believe every career is as unique as the individual and empower employees to reach their full potential in a winning culture motivated by a powerful purpose.
Compensation and Benefits:
Expected Compensation
Competitive annual salary + annual incentive bonus + benefits
Pay offered may vary depending on multiple individualized factors such as knowledge, skills, and experience.
Along with competitive pay you will be eligible for the following benefits:
United Healthcare PPO / EyeMed Vision Insurance / Delta Dental Insurance
Wellness program provided through Rally
Healthcare and Dependent Care Flexible Spending Accounts (FSA)
401(k) with employer match and annual employer base contribution
Company paid Basic Life, AD&D, short-term and long-term disability insurance
PTO offering with Paid Holidays
Scholarship program for children of Essity employees.
Additional Information
The Company is committed to equal employment opportunity and providing reasonable accommodations to qualified candidates and employees pursuant to applicable law. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, military and veteran status, gender identity or expression, genetic information, or any other characteristic protected by federal, state, or local law.
If you require reasonable accommodation as part of the application process please contact [email protected]
Together, we are improving lives, every day
Working at Essity is not just a career; it is a chance to directly make the world a healthier, more hygienic and safer place. With impactful innovations coupled with sustainable solutions, we strive to reach more people every year with the necessary and essential solutions for well-being.
Top Skills
What We Do
Essity - a globally leading hygiene and health company, breaking barriers to well-being. Our expertise in hygiene and health began with the acquisition of the Swedish company Mölnlycke in 1975, through which our roots stretch back to 1849. Today, our sustainable innovations from globally trusted brands, designed for everybody and every body, care for the well-being of 1 billion people in 150 countries every day. Working at Essity is not just a career but a chance to make the world healthier, safer, and more hygienic. Our barrier breakers innovate for good and contribute to shaping a sustainable future. At Essity, every career is as unique as the individual. We empower employees to excel together and reach their full potential in a winning culture motivated by a powerful purpose. We provide a sustainable work-life based on flexibility for both employees and employers. At Essity, we are committed to Diversity, Equity, and Inclusion in everything we do. It is the key to our success in creating an inclusive, collaborative, and caring company culture where you can be you with us. Our purpose of Breaking Barriers to Well-being, is to enable customers and consumers to lead fuller lives at all stages of life. Our leading global brands include TENA, Tork, Actimove, JOBST, Knix, Leukoplast, Libero, Libresse, Lotus, Modibodi, Nosotras, Saba, Tempo, TOM Organic, Vinda and Zewa. Essity has about 36,000 employees. Net sales in 2022 amounted to approximately SEK 156bn (EUR 15bn). The company’s headquarters is located in Stockholm, Sweden, and Essity is listed on Nasdaq Stockholm. If you want to join a company where dedication to people is powered by innovation, welcome to Essity
