Senior Commercial Relationship Manager

Posted Yesterday
Be an Early Applicant
Orlando, FL, USA
In-Office
Senior level
Financial Services
The Role
Develops and manages commercial, middle-market, and commercial real estate client relationships. Responsibilities include originating and servicing loans, expanding portfolios, analyzing borrower credit, structuring transactions, recommending pricing, coordinating underwriting and deal teams, preparing loan documentation, monitoring covenants and portfolio quality, and identifying additional financial needs. Provides client financial guidance and mentors bank associates while ensuring compliance with lending policies and regulatory requirements.
Summary Generated by Built In

Summary

Develops new customer prospects and business with commercial, middle market, and commercial real estate clients, with the potential to manage a portfolio spanning these segments. Makes and services a wide variety of business and individual loans to build long-term and profitable client relationships in order to maximize portfolio revenue growth and asset quality. The assigned market region for this role is Central Florida.

Key Responsibilities Include

  • Maintains a client portfolio for the bank, including commercial, middle market, and commercial real estate clients
  • Expand existing client relationships which generate incremental revenue for the bank while developing new client relationships which generate acceptable returns for the bank
  • Work with the Management and Underwriters to analyze the credit strengths and weaknesses of prospective borrowers and make loan decision recommendations, make recommendations on loan pricing which are competitive with the marketplace and achieve an acceptable return for the bank, and structure loans (term, covenants, collateral, guarantees, etc.) which appropriately protects the bank
  • Work with Management to recognize client needs and matching the bank's capabilities to meet these needs
  • Maintain a thorough knowledge of bank's lending policies and regulatory requirements
  • Provide mentoring and training to other bank associates
  • Maintain proper house-holding of relationships
  • Continually upload financial information and client detail into central repository throughout the underwriting process
  • Gather financials for new and renewal opportunities with clients
  • Prepare Opportunity Memos (with Management) as needed for new and renewal requests to initiate underwriting process
  • Work directly with the underwriter to ensure accurate reflection of financials and to ensure accurate preparation of Loss Given Default, Probability of Default, and Risk Adjusted Return on Capital models at time of new/renew requests
  • Coordinate deal team meetings between Relationship Manager, Market President, Senior Credit Officer, and Underwriter
  • CRM and Underwriter work together to appropriately ensure accuracy of underwriting package
  • Finalize term sheets to meet client and bank needs
  • Engage underwriting to update results of term sheet accordingly and as needed to be reviewed by deal team
  • Builds and maintains a portfolio mix of targeted high value and high potential clients, including those from commercial, middle market, and commercial real estate segments
  • Acts as a financial advisor by educating the client about financial strategies (e.g. Financial planning, investments, insurance, credit, market trends) based on client profile and financial plan, and matching client needs with appropriate products and services. Monitors client information/products, financial plan, and market trends to identify new client needs and opportunities to deliver further client value
  • Work with Manager to coordinate credit decision with Market President, Senior Credit Officer, Executive Credit Officer, Chief Credit Officer and Chief Operations Officer. Create/Prepare Commitment Letter with Management supervision
  • Finalize any required conditions precedent as needed to ensure Loan Closing has all items needed
  • Responsible for reviewing closing documents, communicating with clients and identifying portfolio weaknesses and trends and alerting management (Group Manager, Market President, Senior Credit Officer) to deteriorating portfolio conditions
  • Ensures client adherence to covenants with review of calculations, key provisions, and recommendations according to policy
  • Performs all other duties as assigned

Qualifications Include

  • Bachelor (4-year college) degree
  • 6-8 years of experience or an equivalent combination of education and experience
  • Experience with Microsoft Outlook, Word, and Excel

 

About Us
First Horizon Corporation is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. The Company and its subsidiaries offer commercial, private banking, consumer, small business, wealth and trust management, retail brokerage, capital markets, fixed income, and mortgage banking services. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank. More information is available at www.FirstHorizon.com

Benefit Highlights
• Medical with wellness incentives, dental, and vision
• HSA with company match
• Maternity and parental leave
• Tuition reimbursement
• Mentor program
• 401(k) with 6% match
• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Follow Us
Facebook
X formerly Twitter
LinkedIn 
Instagram 
YouTube

Skills Required

  • Bachelor’s degree from a four-year college
  • 6–8 years of experience or an equivalent combination of education and experience
  • Experience with Microsoft Outlook, Word, and Excel

First Horizon Bank Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about First Horizon Bank and has not been reviewed or approved by First Horizon Bank.

  • Retirement Support Retirement offerings include a 401(k) plan with company matching contributions up to 6% of pre-tax income, alongside FSA/HSA options and a defined benefit pension plan. Stock purchase and equity programs (including options and RSUs) also add to longer-term wealth-building opportunities for eligible employees.
  • Parental & Family Support Parental leave is available for childbirth, adoption, foster parenting, or surrogacy, and adoption reimbursement is included in the package. These family-building benefits broaden support beyond traditional maternity/paternity leave structures.
  • Wellbeing & Lifestyle Benefits Wellbeing support includes an internal wellness program, an employee assistance program, and access to a digital wellness platform. Group life insurance and disability coverage (including no-cost options) strengthen financial protection and day-to-day support.

First Horizon Bank Insights

Am I A Good Fit?
beta
Get Personalized Job Insights.
Our AI-powered fit analysis compares your resume with a job listing so you know if your skills & experience align.

The Company
HQ: Memphis, TN
6,494 Employees
Year Founded: 1864

What We Do

When we opened our doors in 1864 on North Court Street in Memphis, we had a simple mission: to provide the best service to our customers, one opportunity at a time. In the 150 years that followed, our communities transformed and expanded. We’ve seen our business and banking in general grow and adapt to the changing needs of customers through the years. But one thing that will always remain constant is our commitment to financial integrity and to helping our customers take good care of their money.

Similar Jobs

Hybrid
Boca Raton, FL, USA
289097 Employees

Sprout Social Logo Sprout Social

Manager, Customer Success, Strategic

Marketing Tech • Social Media • Software • Analytics • Business Intelligence
Easy Apply
Remote or Hybrid
US
1400 Employees
146K-240K Annually

HiBob Logo HiBob

Partner Acquisition Specialist

HR Tech • Information Technology • Professional Services • Sales • Software
Remote or Hybrid
US
1350 Employees

Similar Companies Hiring

Granted Thumbnail
Artificial Intelligence • Healthtech • Insurance • Mobile • Financial Services
New York, New York
23 Employees
Hanover Park Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
42 Employees
Onshore Thumbnail
Artificial Intelligence • Fintech • Software • Financial Services
New York, New York
60 Employees

Sign up now Access later

Create Free Account

Please log in or sign up to report this job.

Create Free Account