MYOB

Senior Commercial Operations Analyst

Posted 4 Days Ago

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Melbourne, Victoria, AUS

Hybrid

Senior level

Information Technology • Software

The Role

Supports commercial and sales operations by improving territory planning, quota allocation, compensation execution, forecasting, reporting, and sales incentive programs. Analyzes multi-channel customer and sales data, presents performance insights to leadership, maintains CRM and sales-tool data integrity, and drives process improvements through simplification, standardization, and automation.

Summary Generated by Built In

We’re a leading business management solution with a core purpose: helping more businesses in Australia and New Zealand start, survive and succeed.

At MYOB, we believe what’s good for one business is good for all business—and for all of us. Whether you support them, work for them, or dream of building your own, when businesses run smoothly, everybody feels it. Owners, employees, customers, suppliers—even families. That’s why we’re here: to give every person in business the tools they need to focus on what really matters and do Big Things—whatever big looks like for them.

And for you? Joining MYOB means being part of that impact. It means using your skills to help businesses thrive, shaping the future of work, and growing alongside the people and communities we support. Because while we’re the business of software, we’re really in the business of people. And that makes MYOB Everyone’s Business.

About the Role

As a Senior Commercial Operations Analyst, you will be part of a high performing commercial operations team that improves the efficiency and productivity of our front line selling teams and help drive effective sales objectives, strategies and programs. You will be a collaborative, process oriented and analytical individual and key to your success will your ability to connect the sales teams with multiple cross-functional teams and your passion for influencing decisions and turning insights into actions.
Responsibilities will include:

Supporting planning - including designing and implementing territories, developing and allocating quota and supporting compensation design and execution
Develop and enhance reporting that provides insights into business performance against targets
Presenting analysis and recommendations to sales leaders and senior leadership teams
Own, drive and improve the forecast cadence and operating rhythm with sellers and sales leaders
Ensure that sales teams are well positioned to implement quarterly campaign initiatives, including supporting the design and execution of short term sales incentives
Identify and implement initiatives that improve process efficiency and effectiveness, including opportunities to eliminate, simplify, standardise and automate processes.
Manage and maintain data integrity for sales tools, reporting, telephony and CRM systems

What we're looking for

Understanding of SaaS and platform businesses and the end-to-end processes that support them
Ability to develop channel plans and forecast of 90-day activity
Strong analytical skills with the ability to interpret customer and/or sales data.
Highly honed analytical problem-solving skills with strong commercial acumen
Demonstrable experience using Business Intelligence and reporting tools (e.g. SQL, SAS, Python, Power BI, Qlik, Tableau, Excel)
Experience with analysing and transforming multi-channel data

Our Culture & Benefits

At MYOB our values are at the heart of everything we do. If you want to work and collaborate where opinions are valued, and your ideas can make a difference, come to a place where Your Work Matters.

🎥 See what it's like to work at MYOB and what we're all about.

🟣Enjoy a flexible, hybrid workplace that brings balance to how you work, all of our centrally located offices come together for a number of in-person celebrations and social events

🟣Set up your home office with a little financial help from us, and take advantage of great corporate discounts and vouchers from top retailers

🟣Benefit from our partnership with Sonder, which supports the wellbeing of our team members

🟣Unlock your potential via in-house training and programs, LinkedIn Learning, conferences and study assistance

🟣Access to a variety of leave options available to support your wellbeing, including up to an additional four weeks of purchased leave, generous parental leave, domestic violence leave, transgender leave, community leave, study leave, and more

🟣Join our communities, built around ‘Wellness’, ‘Belonging’ and the ‘Planet’ where you can make a meaningful contribution

At MYOB, we’re all about embracing difference and backing people to be their true selves. We’re proud to be an equal opportunity employer and big believers that the best hires don’t just fit our culture — they add to it. That means bringing your unique contributions, lived experiences, and fresh perspective to the table.

Love the sound of MYOB and this role but don’t tick every single box in this ad? Apply anyway! Studies show that women and underrepresented groups often hold back if they don’t meet every requirement — but we want to hear from you.

We’re proud to be a Circle Back Initiative Employer and we commit to responding to every applicant.

Skills Required

Understanding of SaaS and platform businesses and their end-to-end processes
Ability to develop channel plans and 90-day activity forecasts
Strong analytical skills and ability to interpret customer or sales data
Strong analytical problem-solving skills and commercial acumen
Experience using business intelligence and reporting tools such as SQL, SAS, Python, Power BI, Qlik, Tableau, or Excel
Experience analyzing and transforming multi-channel data

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The Company

HQ: Cremorne, Victoria

2,000 Employees

Year Founded: 1991

What We Do

Whether you're just starting out, or running an established enterprise, you can manage your entire business with MYOB. One business management platform, with all your key workflows – from finance and supply chain to employee and project management – MYOB saves you time and money. Wherever your business is headed, MYOB adapts to meet your changing needs. Whilst providing the visibility and confidence you need to make better, more informed decisions. Unleash your business’s potential, with MYOB.