Senior Commercial Enablement Specialist

Posted Yesterday
Be an Early Applicant
Hiring Remotely in Location, WV, USA
In-Office or Remote
100K-120K Annually
Senior level
Healthtech • Telehealth
The Role
Support commercial teams by building and managing product demos, creating AI-powered knowledge repositories, producing Salesforce reports and analytics, coordinating cross-functional projects, and enabling sales through training and documentation.
Summary Generated by Built In

Join the team leading the next evolution of virtual care. 


At Teladoc Health, you are empowered to bring your true self to work while helping millions of people live their healthiest lives.


Here you will be part of a high-performance culture where colleagues embrace challenges, drive transformative solutions, and create opportunities for growth. Together, we’re transforming how better health happens.

Summary of Position

We're looking for a highly motivated early-career professional who is excited to build a career in digital health and healthcare technology. This role offers broad exposure across product, sales, marketing, operations, and leadership teams, making it an ideal opportunity for someone who enjoys learning quickly, solving problems, and taking ownership of meaningful work. 

The Senior Commercial Enablement Specialist will support key initiatives that help our commercial teams better understand, position, and sell our virtual care and digital health solutions. The role combines project coordination, product knowledge development, sales enablement, data analysis, and AI-powered knowledge management. 

This is an excellent opportunity for someone who is curious about healthcare innovation, comfortable with emerging AI technologies, and energized by working across teams to get things done. 

Essential Duties and Responsibilities

Product Demonstrations & Sales Enablement 

  • Coordinate and lead the build of client-facing product demonstrations for our virtual care and digital health solutions. 

  • Partner with Product, Clinical, Marketing, and Sales teams to ensure demos accurately reflect product capabilities and value propositions. 

  • Support sales presentations, internal training sessions, and customer meetings as needed. 

  • Ensure demo environments reflect enhancements to improve the customer experience. 

AI-Powered Knowledge Management 

  • Help develop and maintain an AI-enabled repository of product knowledge and frequently asked questions. 

  • Organize product documentation, competitive intelligence, implementation materials, and client-facing resources. 

  • Collaborate with subject matter experts to capture and codify institutional knowledge. 

  • Identify opportunities to leverage generative AI tools to improve self-service capabilities for sales and client-facing teams. 

Reporting & Business Operations 

  • Learn and manage Salesforce reporting and dashboard creation. 

  • Support reporting requests from Solution Strategy team on quarterly performance and analytics. 

  • Analyze and summarize data to provide actionable insights. 

  • Assist with process documentation and continuous improvement initiatives. 

Cross-Functional Project Support 

  • Coordinate projects involving Product, Sales, Marketing, Clinical, Client Success, and Operations teams. 

  • Track deliverables, follow up on action items, and help ensure key initiatives remain on schedule. 

  • Assist in the preparation of meeting materials, presentations, and executive-ready summaries. 

  • Support special projects and strategic initiatives as assigned. 

                                                          

Supervisory Responsibilities

No

Qualifications Expected for Position

Required 

  • Bachelor's degree, MBA or equivalent experience. 

  • 3+ years of professional experience  

  • Strong organizational and project management skills. 

  • Excellent written and verbal communication skills. 

  • Demonstrated curiosity and willingness to learn new technologies and business concepts. 

  • Ability to work independently and manage multiple priorities. 

Preferred 

  • Interest in healthcare, digital health, SaaS, or healthcare technology. 

  • Familiarity with AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar technologies. 

  • Experience with Salesforce, CRM systems, or business intelligence tools. 

  • Experience creating presentations, demos, or training materials. 

  • Basic analytical skills and comfort working with data. 

What Success Looks Like 

Within the first year, this individual will: 

  • Become a trusted resource for product demonstrations and sales enablement support. 

  • Develop and maintain an AI-powered knowledge repository used by commercial teams. 

  • Build Salesforce reporting capabilities that improve visibility into the team’s performance. 

  • Establish strong working relationships across multiple teams and leaders. 

  • Demonstrate initiative by identifying and solving operational challenges before they become problems. 

Ideal Candidate Profile 

We're looking for someone who: 

  • Has a "figure it out" mentality. 

  • Enjoys learning and wearing multiple hats. 

  • Is excited by the intersection of healthcare, technology, and AI. 

  • Communicates effectively with both senior leaders and frontline team members. 

  • Thrives in a fast-paced environment where priorities evolve. 

  • Sees ambiguity as an opportunity rather than a barrier. 

The base salary range for this position is $100,000 - $120,000. In addition to a base salary, this position is eligible for a performance bonus and benefits (subject to eligibility requirements) listed here: Teladoc Health Benefits 2026. Total compensation is based on several factors including, but not limited to, type of position, location, education level, work experience, and certifications. This information is applicable for all full-time positions.

We follow a Flexible Vacation Policy, intended for rest, relaxation, and personal time. All time off must be approved by your manager prior to use. You will also receive 80 hours of Paid Sick, Safe, and Caregiver Leave annually. This applies to full-time positions only. If you are applying for a part-time role, your recruiter can provide additional details.

As part of our hiring process, we verify identity and credentials, conduct interviews (live or video), and screen for fraud or misrepresentation. Applicants who falsify information will be disqualified.


Teladoc Health will not sponsor or transfer employment work visas for this position. Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future.

Why join Teladoc Health?


  • Teladoc Health is transforming how better health happens. Learn how when you join us in pursuit of our impactful mission

  • Chart your career path with meaningful opportunities that empower you to grow, lead, and make a difference.

  • Join a multi-faceted community that celebrates each colleague’s unique perspective and is focused on continually improving, each and every day.  

  • Contribute to an innovative culture where fresh ideas are valued as we increase access to care in new ways.   

  • Enjoy an inclusive benefits program centered around you and your family, with tailored programs that address your unique needs.

  • Explore candidate resources with tips and tricks from Teladoc Health recruiters and learn more about our company culture by exploring #TeamTeladocHealth on LinkedIn.


As an Equal Opportunity Employer, we never have and never will discriminate against any job candidate or employee due to age, race, religion, color, ethnicity, national origin, gender, gender identity/expression, sexual orientation, membership in an employee organization, medical condition, family history, genetic information, veteran status, marital status, parental status, or pregnancy). In our innovative and inclusive workplace, we prohibit discrimination and harassment of any kind.

Teladoc Health respects your privacy and is committed to maintaining the confidentiality and security of your personal information. In furtherance of your employment relationship with Teladoc Health, we collect personal information responsibly and in accordance with applicable data privacy laws, including but not limited to, the California Consumer Privacy Act (CCPA).  Personal information is defined as: Any information or set of information relating to you, including (a) all information that identifies you or could reasonably be used to identify you, and (b) all information that any applicable law treats as personal information. Teladoc Health’s Notice of Privacy Practices for U.S. Employees’ Personal information is available at this link.

Skills Required

  • Bachelor's degree, MBA or equivalent experience.
  • 3+ years of professional experience
  • Strong organizational and project management skills
  • Excellent written and verbal communication skills
  • Demonstrated curiosity and willingness to learn new technologies and business concepts
  • Ability to work independently and manage multiple priorities
  • Interest in healthcare, digital health, SaaS, or healthcare technology
  • Familiarity with AI tools such as ChatGPT, Microsoft Copilot, Claude, Gemini, or similar technologies
  • Experience with Salesforce, CRM systems, or business intelligence tools
  • Experience creating presentations, demos, or training materials
  • Basic analytical skills and comfort working with data

Teladoc Health Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Teladoc Health and has not been reviewed or approved by Teladoc Health.

  • Healthcare Strength Comprehensive medical, dental, and vision options combine with free access to the company’s virtual-care services, mental health support, and programs like Hinge Health and Maven. These features materially expand the value of core coverage.
  • Parental & Family Support Paid parental leave provides 12 weeks of bonding for all parents plus 6–8 weeks of recovery for birthing parents, with eligibility after six months. Family-building resources and teen counseling access further reinforce this focus.
  • Wellbeing & Lifestyle Benefits Resources such as BetterHelp access, BetterSleep, an EAP, and a monthly TelaFit reimbursement strengthen everyday wellbeing. Remote and flexible work arrangements can enhance the perceived total package.

Teladoc Health Insights

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The Company
Boston, MA
4,002 Employees

What We Do

Teladoc Health is on a mission to empower all people everywhere to live healthier lives by transforming the healthcare experience. Recognized as the world leader in whole-person virtual care, Teladoc Health addresses the full spectrum of health and well-being — powered by human expertise, advanced technology and insights—to deliver improved clinical outcomes at scale. Serving more than 175 countries and ranked Best in KLAS for Virtual Care Platforms in 2020, Teladoc Health leverages extensive expertise and data-driven insights to meet the growing healthcare needs of consumers and healthcare professionals.

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