About the Role
Uber Eats is looking for a Senior Commercial Account Manager to own some of the most valuable Chinese Category partnerships for Uber Eats in Yorkshire & Surrounding areas - collaborating with them to help them grow their business sustainably whilst delivering the best experience to our users, with the goal of making Uber Eats their most loved delivery platform.
This role calls for a combination of relationship management, business strategy, operational excellence and problem solving. You should be comfortable in an “all-hands-on-deck” environment, love solving problems, thrive in a start up culture, and above all be passionate about our restaurant partners.
This role sits within the Yorkshire team and is responsible for the growth and experience of top Chinese Category and local brands in the region, helping them to flourish on our marketplace with an unbeatable experience. There will be no shortage of challenges and opportunities to throw yourself into!
What you’ll do
- Build and grow long-term partnerships by understanding what matters most to your restaurant partners - doing the right thing long term.
- Manage partner portfolios with urgency and discipline, using data-driven insights to track KPIs and identify opportunities for optimization.
- Navigate ambiguity and complexity to resolve merchant issues, unblock growth, and ensure high-levels of partner satisfaction.
- Adapt your approach based on market dynamics and partner needs to influence the adoption of new features, marketing products, and services.
- Collaborate across operations, marketing, and product teams to share local market knowledge and shape regional strategies that scale.
Time spent in the day
- 40% Partner relationship management and consultative outreach.
- 25% Data analysis, portfolio health tracking, and account planning.
- 20% Cross-functional collaboration and internal strategy alignment.
- 15% Administrative tasks, Salesforce documentation, and process standardizing.
Basic Qualifications
- 3+ years of experience in account management, operations, sales or customer-facing functions.
- Ability to negotiate with external partners and overcoming objections to gain commitment.
- Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities.
- Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle-management.
- Fluency in the local language of the market, and professional proficiency in English.
- High school diploma or equivalent.
Preferred Qualifications
- Proficiency in Salesforce and Google Sheets/Excel for data-driven decision making.
- Demonstrated problem-solving ability to solve gaps in merchant processes.
- Stakeholder management skills with the ability to influence without authority.
Ready to Ride?
This isn't the kind of place where you follow a playbook — it's where you help write one. If you're driven by impact, energized by challenge, and ready to shape how the world moves — we'd love to hear from you.
You may be eligible for bonuses, equity, and other compensation, as well as a range of benefits. Explore our benefits.
Offices remain key to collaboration and Uber's culture. Unless approved for full remote work, employees must spend at least 50% of their time in-office. Some roles, like those at greenlight hubs, require full-time in-office presence. Ask your Recruiter for details about this role's requirements.
Uber is proud to be an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you have a disability or special need that requires accommodation, please let us know by completing this form.
Skills Required
- 3+ years of experience in account management, operations, sales, or customer-facing functions
- Ability to negotiate with external partners and overcome objections to gain commitment
- Ability to handle high-ambiguity environments and pivot quickly based on shifting business priorities
- Demonstrated ability to build and leverage data-driven insights for portfolio sales lifecycle management
- Fluency in the local language of the market
- Professional proficiency in English
- High school diploma or equivalent
- Proficiency in Salesforce and Google Sheets or Excel
- Demonstrated problem-solving ability to solve gaps in merchant processes
- Stakeholder management skills with the ability to influence without authority
Uber Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Uber and has not been reviewed or approved by Uber.
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Parental & Family Support — Policies provide a minimum of fully paid parental leave for all parents and financial support for fertility, adoption, and surrogacy, with added credits to ease the transition. Programs extend to family medical leave and parenting support resources, indicating depth beyond baseline offerings.
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Healthcare Strength — Healthcare coverage is described as comprehensive across many countries, with medical, dental, vision, life, disability, and mental health benefits, plus allowances where direct plans are not available. Wellness programs and reimbursements further reinforce access to care.
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Wellbeing & Lifestyle Benefits — Monthly ride and meal credits, free office meals/snacks, fitness stipends, onsite gyms, and wellbeing reimbursements create meaningful everyday value. Home‑office stipends, travel medical coverage, and counseling support round out lifestyle-oriented perks.
Uber Insights
What We Do
We are Uber. The go-getters. The kind of people who are relentless about our mission to help people go anywhere and get anything. Movement is what we do. It’s our lifeblood. It runs through our veins. It’s what gets us out of bed each morning. It pushes us to constantly reimagine how we can move better. For you. For all the places you want to go. For all the things you want to get. For all the ways you want to earn. Across the entire world. In real-time. At the incredible speed of now.
Why Work With Us
We welcome people from all backgrounds who seek the opportunity to help build a future where everyone and everything can move independently. If you have the curiosity, passion, and collaborative spirit, work with us, and let’s move the world forward, together.
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