We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.
Position Summary
The Senior Coding Quality Analyst (CPC) – Special Investigations Unit will perform medical claim reviews for the Special Investigations Unit (SIU) to ensure compliance with coding practices through a comprehensive record review for medical, behavioral, transportation and other healthcare providers. The CPC must have the ability to determine correct coding and appropriate documentation during the review of medical records. The CPC must also ensure that the state, federal and company requirements are met and recognize any concerning billing patterns or trends.
Activities include:
• Conduct comprehensive quality reviews of completed medical coding reviews to ensure coding logic aligns with medical record documentation, CPT/HCPCS/ICD 10 guidelines, and payer, state, and federal requirements.
• Perform in depth medical record reviews across medical, behavioral health, transportation, and other healthcare provider claims.
• Analyze data, documentation, and evidence to identify potential billing errors, abuse, or fraudulent activity, including concerning billing patterns and trends.
• Handle complex coding reviews, including those related to legal, compliance, escalations, audits, and rework initiatives, resolving issues with sensitivity and professionalism.
• Prepare detailed written summaries of findings and clearly articulate conclusions to leadership.
• Independently research and apply state, CMS, and payer specific guidelines relevant to audits and reviews.
• Identify opportunities for process improvements, cost savings, and cases that may warrant prepayment review.
• Maintain accurate documentation, records, files, and tracking logs while meeting established deadlines and performance metrics.
• Regularly use departmental tools and workflows with minimal assistance to support daily operations.
• Provide mentorship and training to coders, offering guidance on coding quality, documentation standards, and review methodology.
• Serve as management back up and support team operations in the manager’s absence.
• Maintain up to date knowledge of coding standards, compliance changes, reimbursement methodologies, and investigatory best practices.
• Encourage innovative approaches to operational challenges and contribute to continuous improvement of investigative methodologies, tools, and processes.
• Maintains up-to-date coding knowledge, including new changes to coding compliance and reimbursement.
Required Qualifications
• AAPC CPC certification
• 1+ year of reviewing coding consultant decisions for quality purposes
• 1+ year of developing and implementing quality remediation plans
• 1+ year of experience in medical coding in a Fraud, Waste, Abuse and/or error department
• Knowledge of standard industry coding guides and guidelines including CPT, HCPCS, ICD-10,
• Experience with researching coding and policies.
• Experience with Microsoft products; Excel and Word
Preferred Qualifications
• CPMA certification
• Excellent communication skills
• Excellent analytical skills
• Strong attention to detail and ability to review and interpret data.
• Demonstrates strong communication skills.
Education
• AAPC Certified Professional Coder Certification (CPC)
• GED or High School diploma
Anticipated Weekly Hours
40Time Type
Full timePay Range
The typical pay range for this role is:
$46,988.00 - $102,000.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
Great benefits for great people
We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families.
Additional details about available benefits are provided during the application process and on Benefits Moments.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Skills Required
- AAPC Certified Professional Coder (CPC) certification
- At least one year reviewing coding consultant decisions for quality purposes
- At least one year developing and implementing quality remediation plans
- At least one year of medical coding experience in a Fraud, Waste, Abuse, and/or error department
- Knowledge of CPT, HCPCS, and ICD-10 coding guides and guidelines
- Experience researching coding and policies
- Experience with Microsoft products, including Excel and Word
- CPMA certification
- Excellent communication skills
- Excellent analytical skills
- Strong attention to detail and ability to review and interpret data
- GED or high school diploma
CVS Health Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CVS Health and has not been reviewed or approved by CVS Health.
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Healthcare Strength — Health coverage includes medical, dental, and vision with HSA-eligible options, free preventive care, virtual care, and access to MinuteClinic services. Mental-health resources such as counseling support are emphasized, and coverage is often considered solid for full-time colleagues.
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Retirement Support — A dollar-for-dollar 401(k) match up to 5% after one year and an Employee Stock Purchase Plan are consistently highlighted in Total Rewards materials. Feedback suggests retirement programs are a meaningful strength within the overall package.
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Wellbeing & Lifestyle Benefits — Wellbeing offerings include up to 20 no-cost counseling sessions per issue, backup care, tuition assistance, and substantial in-store discounts, alongside broader wellness tools. These everyday perks expand value beyond base pay and can be especially meaningful for full-time schedules.
CVS Health Insights
What We Do
CVS Health is the leading health solutions company that delivers care in ways no one else can. We reach people in more ways and improve the health of communities across America through our local presence, digital channels and our nearly 300,000 dedicated colleagues – including more than 40,000 physicians, pharmacists, nurses and nurse practitioners. Wherever and whenever people need us, we help them with their health – whether that’s managing chronic diseases, staying compliant with their medications, or accessing affordable health and wellness services in the most convenient ways. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. And we do it all with heart, each and every day.
