Senior Coating Advisor

SUMMARY OF THE ROLE

Provide professional technical advice to our customers through on-site support for paint application and inspections to ensure that the coating specification is met and the job is completed according to the contract and customer satisfaction.
The position will report to the Technical Service Supervisor and will be based in Da Nang or Quang Ngai.

Responsibilities:

• Supervise surface preparation and paint application for Protective & Marine Coatings paint.
• Operate daily technical service by planning, directing, and evaluating workflow, painting procedures, and paint supply to ensure project quality and timing.
• Communicate, provide, and monitor technical advice to applicators, consultants, contractors, and owners.
• Handle on-site complaints by checking, verifying, and providing technical advice to ensure customer satisfaction with Jotun’s service and products.
• Obtain market situation reports on completed projects to ensure Jotun remains competitive.
• Understand Jotun’s HSE policy, the role of the Coating Advisor, and relevant working processes.

WHAT WE ARE LOOKING FOR AND WHAT WE OFFER

Qualifications

• University graduate in Chemistry, Mechanical, Construction, Marine/Shipyard, Technology, or other relevant fields.
• 1-3 years of experience in technical support and customer service; experience in Protective Coatings, Marine Coatings, or paint technical service is preferable.
• High sense of responsibility and professionalism to represent Jotun at construction sites.
• Willingness to travel frequently.
• Proficiency in English and computer skills.

We are looking for a person who has

• Technical Expertise: Possesses in-depth knowledge of coating materials, application techniques, and industry standards.
• Problem-Solving Skills: Effectively identifies issues and develops practical solutions to ensure optimal coating performance.
• Communication Skills: Clearly conveys technical information and recommendations to clients and team members.

What we offer

• An international and professional working environment.
• Opportunities to work with Regional and Global team.
• Continuous learning opportunities and training activities through on-the-job training and our in-house learning Jotun Academy.
• Attractive compensation and benefits (13th month salary, performance bonus, allowances, etc.).
• Engagement activities (Outing, Teambuilding, Family Day, Sport Day, etc.).
• Healthcare for self and your family members.
• Overall health (Physical health, Mental health and Social health) programs and activities.

POSITION INFORMATION

Company:

Jotun Paints Vietnam Co. Ltd.

Contract Type:

Regular

Time Type:

Full time

CLOSING DATE (dd.mm.yyyy):

26.12.2024

WHO WE ARE

Seeing a prominent market in South East Asia (SEAP), Jotun opened its first factory in Thailand in 1968. Rapid economic development in the region led to new companies and factories in countries such as Singapore, Malaysia, Indonesia, Vietnam, Philippines, Myanmar, Cambodia and Australia. Jotun SEAP has been awarded a Korn Ferry Engaged Performance Award for year 2019, in recognition of achieving a best-in-class level of “Enablement”. We are proud to have an incredibly diversified region with more than 2,000 employees that come from different nationality and background, working together in delivering profitable growth. Throughout our history, we have focused in providing our employees with meaningful and challenging work, rewarding them through continued learning and development, underpinned by our values of Loyalty, Care, Respect and Boldness.

Jotun Vietnam has been established since 1994, with its first production facility from 1998. As one of the most visible Norwegian brands with long establishment, Jotun Vietnam operates in 4 segments with high and consistent quality products including Decorative Paints with unique Multicolor technology, and Performance Coatings comprising of Marine, Protective and Powder Coatings. Our major strength is providing customers with a Single Source Solution for all their coating needs. The largest single abroad investment by Jotun Group which is the new and modern factory, started to operate in year 2021; demonstrating Jotun's long-term development strategy in the market. At Jotun Vietnam, we believe that people are our most important asset and therefore, we have been focusing on developing our employees’ competence and offering them opportunities to make differences and make their marks.

Visit our Career Page to know more about life at Jotun.

Jotun’s company culture welcomes and values differences in people. Our more than 10,200 employees on all continents represent 90 nationalities, four generations and diversity of professions, gender, abilities, ethnicities, beliefs, cultures etc. We are committed to represent the societies we operate in, promoting equality, equity and zero-tolerance for discrimination.

If you are applying to a position and require any additional support in the interview process, please let us know how we can accommodate this.

If you think that this role is what you could be doing next, apply now!