As a Cloud Ops Engineer at Wrike, you have advanced skills in supporting cloud and on-prem data center infrastructure with security in mind. You know how to work with containers, networking, monitoring, automation, and debugging a reasonably complex infrastructure. You feel comfortable defining your own work based on the team OKRs. You can also help others do so when necessary. You are used to proposing meaningful improvements to the existing infrastructure in alignment with architects and tech leads, and you can drive the execution
For this position, we are seeking an Observability Hero with a deep background in Infrastructure Engineering to design, build, and own our observability strategy. In this role, you will define the processes, standards, and architecture required to ensure comprehensive visibility across our distributed systems, heavily focused on modern Cloud and Kubernetes environments
Your Impact:- Designing, building, and owning our end-to-end observability strategy (metrics, logs, and distributed traces) for our distributed cloud infrastructure
- Managing the Wrike product infrastructure
- Implementing reliable solutions to ensure a product uptime SLA of 99.9%
- Working with GCP, AWS and other cloud providers in the IaC paradigm
- Introducing and supporting new infrastructure services
- Actively participating in incident response and management, including on-call duties
- Developing and maintaining professional connections within and outside of the team
- Kafka and rabbitmq for messaging
- Kubernetes and ArgoCD (Service-oriented architecture)
- Nginx, HAproxy and Istio for load balancing
- GCP, AWS and Cloudflare are our main cloud providers
- Puppet, Ansible and Terraform for defining everything as a code
- Python to automate everything
- Prometheus (VictoriaMetrics) and Zabbix for monitoring
- Graylog, Logstash, Fluentd for logging
- Jenkins and Gitlab-CI for building pipelines
- Upper Intermediate English skills
- A suitable candidate must have extensive hands-on experience supporting and optimizing the Observability stack
- Intermediate knowledge of the following areas: Data networks, Security, Databases, Cloud providers, Process automation, Kubernetes
- Advanced experience with any Cloud Provider management using IAC (AWS/GCP/Azure).
- Advanced Linux administration skills with experience in maintaining highly available infrastructure for web application stack
- Your manager will be Dmitrii Vlasov, SysOps Team Lead
- We have two dozen folks in the SysOps Department, consisting of four teams distributed in Prague, Nicosia, Rennes and Tallinn
- Scrum based processes (daily standups, biweekly plannings, quarterly plannings)
- Hybrid mode (1-2 days per week)
- On-call shifts in production and development environments
- Introduction Call with a Recruiter
- Technical interview
- Cultural interview
- 5 Weeks of paid vacation
- Sick Leave Compensation
- 5 Paid Uncertified Sick Days
- 2 weeks fully paid w/ medical certificate, additional
- 4 weeks paid at 80% salary rate
- Parental Leave (fully paid): 18 Weeks Maternity / 4 Week Paternity
- 2 Volunteer Days
- Meal Vouchers (CZK 220 per working day)
- Annual Prague Travel Card (Lítačka)
- Hybrid Working Model
- Benefit budget with flexible options, including a MultiSport card, Canadian Medical membership, contributions to a pension savings plan and additional choices available through Benefit Plus
Your recruitment buddy will be Alexandra Vorobyova, Lead Recruiter.
#LI-AV1
🤩 Customer-Focused
We care about our customers. We understand the customer journey, experience, and value derived from Wrike. Decision-making and action-taking are done with the customer in mind.
🤝 Collaborative
We work as one and win together, each bringing unique strengths that contribute to diversity of thought for better outcomes. Leveraging our own work management platform, we foster an environment of creative collaboration and shared achievement.
🎨 Creative
We strive to succeed through continuous innovation. It’s our pursuit of novel concepts that helped us create a market category. We continue to cultivate a workplace that fosters creative thinking as a means of transcending conventional boundaries and empowers us to break new ground to deliver extraordinary work management solutions.
💪 Committed
We believe in ownership at all levels of the organization, by owning workflows from start to finish. Each member of our team is an integral part of this commitment, establishing work as a platform for personal growth and transformation, as well as collective success and growth.
Skills Required
- Kafka and RabbitMQ for messaging
- Kubernetes and ArgoCD (Service-oriented architecture)
- Nginx, HAProxy and Istio for load balancing
- GCP, AWS and Cloudflare cloud providers
- Puppet, Ansible and Terraform for Infrastructure as Code
- Python for automation
- Prometheus (VictoriaMetrics) and Zabbix for monitoring
- Graylog, Logstash and Fluentd for logging
- Jenkins and GitLab-CI for CI/CD pipelines
- Upper intermediate English communication skills
- Extensive hands-on experience supporting and optimizing observability stack
- Intermediate knowledge of data networks, security, databases, cloud providers, process automation, and Kubernetes
- Advanced experience with Cloud Provider management using IaC (AWS/GCP/Azure)
- Advanced Linux administration skills for highly available web application infrastructure
- Experience participating in incident response and on-call rotations
What We Do
Wrike, Inc. is a fast-growing privately held corporation that gets thousands of new customers on board year after year and shows stable annual growth. Wrike’s diversified, international customer base includes well-known brands, such as PayPal, Hootsuite, Hubspot, Citrix, and many others.
