Senior Cloud Platform Engineer

Posted Yesterday
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Hiring Remotely in Mexico City, Ciudad De México, MEX
Remote or Hybrid
Senior level
Blockchain • Fintech • Payments • Consulting • Cryptocurrency • Cybersecurity • Quantum Computing
We are a global technology company in the payments industry.
The Role
Maintains and operates internal cloud platforms, Kubernetes, PaaS, and pipeline infrastructure. Responds to on-call incidents, develops monitoring and automation, automates detection and recovery of operational issues, and improves platform resiliency. Requires expertise in cloud operations, vSphere, Cloud Foundry, Kubernetes, and Concourse, plus automation coding skills, security awareness, and familiarity with APIs, XML gateways, F5 load balancers, and multiple cloud vendors.
Summary Generated by Built In
Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Cloud Platform Engineer
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
• The Internal Cloud Platforms team is responsible for the day-to-day maintenance and operation of various cloud platforms and their supporting services.• Internal Cloud Platform Engineers are engaged in the project lifecycle as infrastructure is designed and ultimately inherit responsibility of the new environment.• The primary responsibility of the team is to react to incidents in cloud, PaaS, Kubernetes and pipeline infrastructure platforms.• Secondary objectives of the team are to improve the resiliency of systems through active contribution back to design as well as automating repetitive tasks.• Requires a deep understanding of various platforms used for delivery of traditional and cloud services.• Requires the ability to write automation code to remediate repeating and prevention of potential issues.• Requires a working understanding of Continuous Delivery principals, software development methodologies and infrastructure automation.• This is a "hands on" role that deals with reacting to and proactively avoiding issues with infrastructure platforms used for delivery of cloud services.• Do you enjoy creating code-based solutions to replace manual processes?• Are you the type of person that will drive the solution and team in the best direction instead of the easiest?
Role
• Interact with and create effective monitoring systems that reduce the need for human intervention in daily web operations• Respond to incidents in various platforms. This in an ON-CALL role that expects work done during off work hours and weekends/holidays based on team schedule.• Create high quality and rugged code solutions to automate detection and recovery of common operational problems• Identify and create automation that can be used by initial responders for easily resolvable issues
All About You
• Expert understanding Cloud Operational duties• Working knowledge of target platforms (vSphere, Cloud Foundry, Kubernetes, Concourse pipelines)• Familiarity with XML Gateways, API technology and F5 load balancers preferred• Highly attuned to security needs and best practices• Ability to write quality automation code in one or more languages• Familiarity with multiple cloud vendors and past experience a plus.• Fluent English is a must
Location: México City
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
  • Abide by Mastercard's security policies and practices;
  • Ensure the confidentiality and integrity of the information being accessed;
  • Report any suspected information security violation or breach, and
  • Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines.

Skills Required

  • Expert understanding of cloud operational duties
  • Working knowledge of vSphere
  • Working knowledge of Cloud Foundry
  • Working knowledge of Kubernetes
  • Working knowledge of Concourse pipelines
  • Ability to write quality automation code in one or more languages
  • Fluent English
  • Familiarity with XML gateways
  • Familiarity with API technology
  • Familiarity with F5 load balancers
  • Familiarity with multiple cloud vendors

What the Team is Saying

Jenny
Mastercard

Mastercard Compensation & Benefits Highlights

  • Retirement Support Retirement plans are presented as best-in-class with a high company match on 401(k) or local equivalents. Career materials and U.S. postings consistently highlight retirement matching as a standout feature.
  • Leave & Time Off Breadth U.S. postings describe generous paid time off including vacation, personal days, holidays, sick/safe time, and additional bereavement leave. A hybrid policy and a limited “work from elsewhere” option further support time away.
  • Parental & Family Support Company pages state a global minimum of 16 weeks of paid new-parent leave across birth, adoption, and foster, plus family-building assistance where permitted. Mental-health resources and caregiving supports are also emphasized.

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The Company
HQ: Purchase, NY
38,800 Employees
Year Founded: 1966

What We Do

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re building a resilient economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Why Work With Us

We live the Mastercard Way: creating value in the communities we touch, growing together through the opportunities we see, and moving fast to innovate and scale. Our collaborative culture and our passionate people are the key to what we do, driving meaningful change as one team and connecting everyone to priceless possibilities.

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Hybrid Workspace

Employees engage in a combination of remote and on-site work.

In our ongoing workplace evolution, we’ve introduced hybrid work, Work-From-Elsewhere Weeks and Meeting-Free Days.

Typical time on-site: 3 days a week
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