About DevRev
At DevRev, we're building the future of work with Computer – your AI teammate. Unlike traditional tools, Computer unifies all your data sources, tools, and workflows into a single AI-ready platform, giving employees real-time insights, proactive suggestions, and powerful agentic actions. It extends your existing software with AI-native apps and agents that work alongside your teams and customers – updating workflows, coordinating across teams, and eliminating repetitive work. We call this Team Intelligence: human-AI collaboration that breaks down silos, brings people back together, and frees you to solve bigger problems. Backed by Khosla Ventures and Mayfield with $150M+ raised, DevRev is trusted by global companies across industries.
DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, support, product people, and developers, reducing 9 business apps and converging 6 teams onto a common platform.
Unlike horizontal CRMs, DevRev takes a blank canvas approach to collaboration, AI, and analytics, enabling SaaS companies to increase product velocity and reduce customer churn. DevRev is used by thousands of companies in search of low latency analytics and customizable LLMs to thrive in this era of GenAI.
Headquartered in Palo Alto, California, DevRev has offices in seven global locations. We have raised $100 million in funding from investors like Khosla Ventures and Mayfield at a $1.1 billion valuation. We are also honored to be named on the Forbes 2024 list of America’s Best Startup Employers. Founded in October 2020 by Dheeraj Pandey, former co-founder and CEO of Nutanix, and Manoj Agarwal, former SVP of Engineering at Nutanix, DevRev continues to push the boundaries of innovation, helping thousands of companies thrive in the rapidly evolving landscape of AI-driven SaaS.
What You’ll Do: Build and Scale DevRev’s Platform- Engage with internal customers around cloud native application and infrastructure design to ensure services are built with scalability, cost optimization and security as primary considerations
- Design and support infrastructure as code solutions using OpenTofu and other automation frameworks.
- Manage Kubernetes clusters at scale, focusing on reliability, security, and performance.
- Own cost optimization across cloud environments, implementing strategies to balance performance with efficiency.
- Contribute to the evolution of DevRev’s multi-cloud and multi-tenant strategy, ensuring compliance and scalability.
- Mentor engineers, teach best practices, and influence DevRev’s platform architecture decisions.
- 10 years in overall technical roles with at least 5+ years of experience in platform, infrastructure, or DevOps roles.
- Experience in leadership or mentor roles.
- Deep knowledge of Terraform/OpenTou for managing infrastructure in a zero console environment.
- Hands-on experience with Kubernetes in production, including upgrades, scaling, and troubleshooting.
- Practical expertise with Argo CD or similar GitOps tools for continuous delivery.
- Proven track record of cost optimization in cloud-native environments (AWS, GCP, or Azure).
- Strong understanding of CI/CD, monitoring, observability, and incident management.
- Proficiency in at least one programming or scripting language (Go, Python, or similar).
- BS/MS in Computer Science or related field, or equivalent professional experience.
- Experience with service mesh (Istio, Linkerd) for secure service-to-service communication.
- Background in multi-cloud operations and hybrid deployments.
- Exposure to compliance-driven environments (SOC 2, HIPAA, ISO 27001, FedRAMP).
- Contributions to open-source communities in Kubernetes, Argo CD, or Terraform.
- Familiarity with advanced cloud cost management tools and FinOps practices.
Impactful Work: Shape an AI-native platform “reimagining SaaS for the AI Era”.
Cutting-Edge Tech: Innovative culture valuing platform thinking while delivering high quality conversational experiences and agentic workflows.
Growth & Problem Solving: Learn continuously while solving complex AI and distributed systems challenges.
Company Vision: Join a dynamic, growing company with a bold vision and make a visible impact.
DevRev is an equal opportunity employer committed to diversity and inclusion.
DevRev is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
Skills Required
- 10 years in overall technical roles with at least 5+ years in platform, infrastructure, or DevOps roles.
- Experience in leadership or mentor roles.
- Deep knowledge of Terraform/OpenTofu for managing infrastructure as code.
- Hands-on experience with Kubernetes in production, including upgrades, scaling, and troubleshooting.
- Practical expertise with Argo CD or similar GitOps tools for continuous delivery.
- Proven track record of cost optimization in cloud-native environments (AWS, GCP, or Azure).
- Strong understanding of CI/CD, monitoring, observability, and incident management.
- Proficiency in at least one programming or scripting language (Go, Python, or similar).
- BS/MS in Computer Science or related field, or equivalent professional experience.
- Experience with service mesh (Istio, Linkerd) for secure service-to-service communication.
- Background in multi-cloud operations and hybrid deployments.
- Exposure to compliance-driven environments (SOC 2, HIPAA, ISO 27001, FedRAMP).
- Contributions to open-source communities in Kubernetes, Argo CD, or Terraform.
- Familiarity with advanced cloud cost management tools and FinOps practices.
What We Do
DevRev is a business software company that brings developers (dev) and customers (rev) together in the era of product-led growth. The company is building an API-first dev-centric CRM that leverages data, design, and machine intelligence to empower devs to build, support, and grow their revs. In times of anemic NPS and high customer churn, DevRev strives to create the world's most customer-centric companies led by happy developers
