About RapDev
We specialize in modern ITOM & DevOps ServiceNow delivery, and implementations & integrations for Datadog. Our experienced team of SREs and DevOps engineers powerfully brings together these two ecosystems to drive better observability, availability, and deployment velocity across organizations of all sizes.
About the job
This role exposes you to a wide variety of client environments across all cloud providers, on premise deployments and everything in between. If the idea of driving best practices in the observability/SRE space to provide direct business impact excites you then this is the role for you!
This role will be based in our Boston office, with an expectation of coming into the office Tuesday-Thursday each week.
What you'll do
Serve as a technical manager and player-coach, leading project teams while remaining deeply hands-on with solution design and implementation
Manage and execute client engagements end-to-end, owning technical direction, delivery quality, and outcomes
Develop and maintain high-quality configurations and automation using YAML, JSON, and custom tooling
Build, operate, and evolve cloud and on-prem observability solutions across Infrastructure, APM, and Logs
Analyze and modify application code to support tracing, logging, and monitoring integrations
Write and maintain custom scripts and utilities in shell, Python, PowerShell, or similar languages
Manage, mentor, and support engineers on project teams, providing technical guidance, feedback, and code/configuration reviews
Collaborate directly with clients and internal stakeholders to translate business needs into scalable technical solutions
What you have
Bachelor’s degree or equivalent practical experience in Computer Science or a related field
Strong systems administration experience with Linux/Unix in cloud and/or on-prem environments
Experience managing technical project teams while contributing as an individual engineer
Ability to balance multiple concurrent projects and lead technical execution
Strong problem-solving skills and a self-driven approach to learning new technologies
Experience with modern observability platforms and scripting/programming languages (Datadog, Python, Go, shell, PowerShell a plus)
Willingness to work from our Boston office three days a week (Tuesday–Thursday)
Compensation:
Base Salary: $160,000-$190,000 annually, depending on experience
Benefits
100% Employee Healthcare Coverage (Medical, Dental & Vision)
Retirement Plan (5% 401k Match, IRA)
Unlimited Paid Time Off (4-week minimum) (Vacation, Sick & Public Holidays)
Family Leave (Maternity, Paternity)
Equity
Hybrid Work Opportunities
Fitness & Commuter Subsidies available
SL & LT Disability
RapDev is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.
Top Skills
What the Team is Saying
What We Do
We help customers of all sizes transform into true DevOps organizations. We've taken several customers from deploying applications once a month to hundreds of times a day.
We're a team of experienced ServiceNow Wizards and passionate SRE's contributing to the open-source community, who have built multiple enterprise-scale CI/CD pipelines and integrations to help your organization build velocity in your release cycle.
We specialize in helping organizations go through a full transformation of their Development and engineering teams, allowing them to integrate their operations with their development teams. We have taken customers on journeys ranging from Tool integrations to Culture and Organizational changes.
Why Work With Us
We believe in customer-centric relationships built on transparency, flexibility, and innovative problem-solving. We like to work on cool tech and solve interesting problems. We’re fast paced, but not at the expense of quality work. And we’re competitive – but only at our weekly poker game nights.
Gallery
RapDev Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
