At NCS Australia, we are more than a technology services company—we are a team of innovators, problem-solvers, and creators shaping the future. With a strong presence across the APAC region, we partner with government and enterprise organisations to tackle complex challenges and deliver solutions that drive real, lasting impact.
We are passionate about unlocking value through technology. By focusing on people, committing to quality, and challenging traditional thinking, we believe technology services can be done better. Our team brings this to life by advising, transforming, and managing technology to help our clients and communities thrive.
We love big ideas and bold thinkers. Bring your ambition and your creativity—together, we will turn them into extraordinary opportunities. Ready to make tomorrow with us? Explore our opportunities and join a team that is redefining what’s possible.
Job DescriptionGrow strategic accounts. Strengthen client partnerships. Unlock new opportunities.
We’re looking for a commercially driven Senior Client Manager with strong technology services sales experience to develop strategic client relationships and drive growth across existing accounts.
This role is ideal for someone who understands the IT services landscape, builds trusted relationships with senior stakeholders and knows how to turn client needs into opportunities for long-term business growth.
What You’ll Do
- Develop and execute account plans to grow revenue across key clients.
- Build trusted relationships with senior stakeholders and decision-makers.
- Identify upselling, cross-selling and new service opportunities within existing accounts.
- Understand client business priorities and connect them with relevant technology and consulting solutions.
- Partner with consulting and delivery teams to develop client solutions and maximise account value.
- Manage account pipelines, forecasts and commercial negotiations to achieve growth targets.
- Proven experience in technology services sales, IT consulting or professional services.
- A strong track record of growing existing accounts and expanding client relationships.
- Experience engaging senior stakeholders and building long-term client partnerships.
- Strong commercial acumen, account planning and opportunity management skills.
- A proactive, relationship-led approach with the ability to identify and convert growth opportunities.
Why NCS?
This is a place for people who like to get stuck in, bring ideas to life and make things happen. You'll work alongside experienced people who care about what they do, contribute to meaningful work and have the support to keep learning and grow your career. Whether you want to deepen your expertise, explore something new or take your career in a different direction, there's room to make it your own. We value Adventure, Excellence, Integrity, Ownership and Unity - bringing curiosity, collaboration and accountability to the way we work with our clients and each other.
Ready to make extraordinary happen?
We'd love to hear from you.
We celebrate diversity and inclusion
We value different perspectives, experiences and strengths our people bring. We're committed to an inclusive workplace where everyone has the opportunity to contribute, grow and succeed, and to providing equal employment opportunities and reasonable adjustments throughout the recruitment process.
Important information
Applicants will need valid Australian work rights and may be required to undergo relevant background, probity and police checks.
Agencies: NCS accepts candidate submissions only from agencies on our preferred supplier panel through the NCS Agency Portal.
Skills Required
- Proven experience in technology services sales, IT consulting, or professional services
- Strong track record of growing existing accounts and expanding client relationships
- Experience engaging senior stakeholders and building long-term client partnerships
- Strong commercial acumen, account planning, and opportunity management skills
- Proactive, relationship-led approach with the ability to identify and convert growth opportunities
- Valid Australian work rights
What We Do
NCS in Australia is reinventing technology services from the inside out. We provide advisory, design, build and managed services to our clients, with unrivalled service, attention and understanding every step of the way. We understand day 1001 is just an important as day 1, and we collaborate with clients, striving to provide adaptive approaches, outcomes and thinking by keeping our eye on tomorrow and the days after tomorrow. Our diverse workforce of around 1,300 people has delivered a wealth of large-scale, mission-critical, and multi-platform outcomes for governments and businesses nationally. We are the Australian arm of the pan-APAC technology leader NCS Group, a subsidiary of Singtel Group. Combining the experience and expertise of its 13,000-strong team across 57 specialisations, NCS provides differentiated and end-to-end technology services to clients with its capabilities in digital, data, cloud and platforms, as well as core offerings in application, infrastructure, engineering and cybersecurity. NCS also believes in building a strong partner ecosystem with leading technology players, research institutions and start-ups to support open innovation and co-creation. For more information about NCS Australia, visit ncs.co/en-au or contact our team today. To learn more about NCS Group, visit ncs.co.
