Senior Client Onboarding Executive

Reposted 8 Days Ago
Be an Early Applicant
Limassol, CYP
In-Office
Mid level
Financial Services • Cryptocurrency
The Role
Lead the onboarding process for institutional clients, conduct KYC/KYB checks, ensure compliance, mentor team members, and optimize onboarding practices.
Summary Generated by Built In

  • Lead the end‑to‑end onboarding process for corporate, institutional, and high‑value clients across global jurisdictions.
  • Conduct and review KYC/KYB on complex structures, including multi-layered corporate entities, funds, trusts, foundations and charities.
  • Assess and verify ownership, control, and source‑of‑funds information in line with regulatory requirements (FCA, MiFID, AMLD, and relevant global frameworks).
  • Ensure a smooth, timely, and positive onboarding experience while maintaining a high standard of compliance.
  • Work with the Compliance team to flag high-risk clients and manage escalations or complex cases.
  • Mentor and provide guidance to junior client onboarding team members, ensuring they are well-equipped to handle their responsibilities and succeed in their roles.
  • Work closely with sales, partner success, and customer success teams to ensure smooth handoffs and alignment across departments.
  • Ensure all KYC records are securely stored and accessible for audit and reporting purposes.
  • Assist clients in submitting the correct documentation, ensuring that all required paperwork is collected and submitted in a timely manner.
  • Participate in projects aimed at optimizing client onboarding practices and integrating technology solutions.

Requirements

Experience:

  • 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry.
  • Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions.
  • Deep knowledge of KYC, AML, and financial crime regulations and strong understanding of complex entity types and ownership structures.
  • Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.

Skills:

  • Strong analytical skills and attention to detail, with the ability to assess risk and perform due diligence effectively.
  • Excellent communication skills and confidence in managing senior stakeholders and demanding institutional clients.
  • Ability to manage multiple clients and priorities simultaneously, ensuring all deadlines and compliance standards are met.
  • Strong problem-solving skills, with the ability to navigate complex KYC cases and escalate appropriately.
  • Experience with KYC/AML platforms (e.g., Trulioo, Comply Advantage) and CRM systems (e.g., Salesforce, Dynamic Works).        

Education:

  • A bachelor’s degree in finance, business, or a related field. Advanced certifications in compliance (e.g., ICA, CAMS, CFE) are a plus.


Benefits
  • 25 days of holiday 
  • Bonus  
  • Private medical coverage 
  • Wellness contribution program  
  • Plumm Platform 
  • Five volunteering days 

Skills Required

  • 2+ years of experience in institutional client onboarding, KYC/AML compliance in a regulated financial services industry
  • Proven expertise in conducting KYC/EDD on corporate clients across multiple jurisdictions
  • Deep knowledge of KYC, AML, and financial crime regulations
  • Strong analytical skills and attention to detail
  • Experience with KYC/AML platforms and CRM systems
  • Bachelor's degree in finance, business, or a related field
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The Company
HQ: New York, NY
259 Employees
Year Founded: 2010

What We Do

The LMAX Group is the leading independent operator of institutional execution venues for FX and crypto currency trading. LMAX Group is unique in offering market access to all FX customer segments, transforming the world’s largest asset class to an open, transparent marketplace with fair, precise & consistent execution. LMAX Group services funds, banks, asset managers and retail brokerages in over 100 countries. The Group builds and runs its own high performance, ultra-low latency global exchange infrastructure, which includes matching engines in London, New York and Tokyo. Headquartered in London, UK, the Group’s portfolio includes LMAX Exchange (institutional FX exchange and FCA regulated MTF), LMAX Global (FCA and CySec regulated brokers) and LMAX Digital (GFSC regulated institutional spot crypto currency exchange).

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