We are seeking a talented individual to join our Voluntary Benefits team, part of our People and Investments business at Marsh. This is a hybrid role that has a requirement of working at least three days a week in the office.
Senior Client Manager - Voluntary Benefits
Marsh's Voluntary Benefits team is looking for a consultant with strong leadership skills who works independently and has excellent client communication and management. In this role you will have the opportunity to play a key role in developing the overall strategy for a subset of clients. If you have a strong history of being highly collaborative within a large organization, as well as a track record of delivering results for your clients, this may be the role for you .
We will count on you to:
- Maintain and expand a large to mid-sized book of business containing larger or nuanced accounts across various industries or specialties, and may contribute to the sales work for complex, high-priority accounts owned by senior colleagues
- Develop the sales and retention strategy for client accounts leveraging an in-depth understanding of client needs, market trends and product and service offerings
- Conduct robust client analyses to create customized product and solution recommendations
- Address escalated issues in a timely and effecting manner and work to ensure relationships are in a positive standing and delivering on promised timelines and deliverables
- Actively engage and nourish relationships and professional networks within client organizations
- Attend and participate in industry events and conferences to build up a strong professional network, maintain proximity to the relevant market and represent the company
- Thrive and be motivated by an environment that embraces AI and technology-enabled tools
What you need to have:
- Bachelor’s Degree required
- Voluntary Benefits subject matter experience required
- Strong voluntary benefits product, process and market knowledge (to include but not be limited to supplemental health, ID Theft Protection, Legal, Auto/Home, Discount, Purchasing Programs, Discount, Pet Insurance, Life with LTC)
- 5+ years’ experience as a Consultant with background in Client Management (Large Clients) or Sales (Large Clients)
- Strong financial and business acumen
- Ability to work in a fast-paced environment, successfully manage multiple and conflicting priorities to meet or exceed deadlines
- Current Life/Health License or ability to obtain within 6 months of hire
- Strong collaboration and team focused skills (relationship building and fostering with Marsh Health & Benefits and Voluntary Benefits colleagues)
What makes you stand out?
- Demonstrated success working with C-Suite Executives
- Demonstrated success in expanding and retaining client relationships
- Ability to support Large Market Clients
Why join our team:
- We help you be your best through professional development opportunities, interesting work and supportive leaders.
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
- Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.
Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, disability, ethnic origin, family duties, gender orientation or expression, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, veteran status (including protected veterans), or any other characteristic protected by applicable law. If you have a need that requires accommodation, please let us know by contacting [email protected].The applicable base salary range for this role is $119,000 to $237,500.The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.Applications will be accepted until:November 30, 2026
Skills Required
- Bachelor's degree
- Voluntary Benefits subject matter experience
- Strong knowledge of voluntary benefits products, processes, and markets, including supplemental health, identity theft protection, legal, auto/home, discount, purchasing, pet insurance, and life with LTC products
- 5+ years of experience as a consultant with large-client client management or sales experience
- Strong financial and business acumen
- Ability to manage multiple and conflicting priorities in a fast-paced environment
- Current Life/Health license or ability to obtain one within six months of hire
- Strong collaboration, relationship-building, and team-focused skills
- Demonstrated success working with C-suite executives
- Demonstrated success expanding and retaining client relationships
- Ability to support large-market clients
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
