(Senior) Client Manager Managed Services (m/w/d)

Posted 12 Days Ago
Be an Early Applicant
7 Locations
In-Office
Senior level
Information Technology • Business Intelligence • Consulting
The Role
Manages managed-services client sales, including new business, renewals, cross-selling, upselling, customer negotiations, contract closures, service pipeline development, tender pricing, commercial approvals, and service concept creation. Collaborates with account teams and technical sales across consulting, hardware, software, and licensing. The role is remote and requires fluent German, good English, structured work, negotiation skills, and service-management experience.
Summary Generated by Built In

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

NTT DATA.Inc ist ein weltweit führendes Unternehmen für IT-Lösungen und -Dienstleistungen. Wir bringen Menschen, Daten und Technologien zusammen, um eine bessere und nachhaltigere Zukunft zu gestalten.


Lust auf den nächsten Karriereschritt?


Wir suchen einen engagierten und ambitionierten (Senior) Client Manager Managed Services (f/m/d) - bundesweit


Deine Aufgaben:

  • Overlay-Sales in Zusammenarbeit mit unseren Client Managern / Specialized Sales Sec, DC, CX mit Fokus auf Neugeschäft.
  • Unterstützung des Renewal-Geschäfts (Cross-/Upselling).
  • Eigenständig Betreuung der Kunden – Anbahnung, Verhandlung, Vertragsabschluss.
  • Entwicklung von Services Pipelines gemeinsam mit dem Account Team.
  • Unterstützung in übergreifenden Bereichen TS/Consulting, HW, SW/Lizenzen.
  • Vorgaben für Servicekalkulationen im Rahmen der Angebotserstellung im Rahmen von Ausschreibungen.
  • Vorbereitung und Unterstützung von Service- und Commercial-Freigaben.
  • Eigenständiges Erstellen von Servicekonzepten und Servicekalkulationen.

Das bringst Du mit:

  • Eine technische oder kaufmännische Ausbildung.
  • Erfahrung im Bereich Service Management.
  • Mindestens 3-5 Jahre Vertriebserfahrung im Bereich Service Management.
  • ITIL Zertifizierung wünschenswert, aber nicht Voraussetzung.
  • Strukturiertes Vorgehen verbunden mit einer sehr sorgfältigen, genauen und ergebnisorientierten Arbeitsweise.
  • Verhandlungsgeschick und eine hohe Termintreue.
  • Fließende Deutschkenntnisse (C1 level - sowie gute Englischkenntnisse in Wort und Schrift sind ein must have.

Was wir Ihnen bieten:

  • Strukturierte Einarbeitung: Onboarding-Veranstaltung mit weiteren neuen Kollegen
  • Interessantes Gehaltspaket: Ihr Engagement macht sich durch ein sehr attraktives Commission-Model bezahlt.
  • Homeoffice: Je nach Einsatzbereich können Sie an unserem Home-Office-Programm teilnehmen.
  • Wir halten Sie mobil: Unsere Mitarbeiter erhalten ein selbst-konfiguriertes Leasing Firmenfahrzeug.
  • Weiterentwicklung ganz individuell: Sie können sich in unserer NTT University kontinuierlich in zahlreichen externen und internen Trainings weiterbilden.
  • Authentische Unternehmenskultur: Duz-Kultur vom Praktikanten bis zum CEO, kurze Kommunikationswege, offene Türen und hilfsbereite, engagierte Kollegen.
  • Wir sichern Sie ab: NTT Germany bezuschusst Ihre betriebliche Altersvorsorge.
  • Weitere Benefits: attraktive Technikprogramme, Jubiläumszuwendungen, Bitkom Mitarbeiterrabatte.

Hört sich nach Ihrem Traumjob an? Lassen Sie es uns gemeinsam herausfinden. Wir freuen uns auf Ihre Be­werbung! Einfach CV senden – ohne mühsam formuliertes Anschreiben!

Workplace type:

Remote Working

About NTT DATA
NTT DATA is a $30+ billion business and technology services leader, serving 75% of the Fortune

Global 100. We are committed to accelerating client success and positively impacting society through

responsible innovation. We are one of the world’s leading AI and digital infrastructure providers, with

unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and

application services. Our consulting and industry solutions help organizations and society move

confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more

than 70 countries. We also offer clients access to a robust ecosystem of innovation centers as well as

established and start-up partners. NTT DATA is part of NTT Group, which invests over $3 billion each

year in R&D.


Equal Opportunity Employer
NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.


Third parties fraudulently posing as NTT DATA recruiters 

NTT DATA recruiters will never ask job seekers or candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties who may attempt to impersonate NTT DATA recruiters whether in writing or by phone in order to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will come from an @nttdata.com email address. If you suspect any fraudulent activity, please contact us.

Skills Required

  • Technical or commercial vocational training
  • Experience in service management
  • At least 3–5 years of sales experience in service management
  • Fluent German at C1 level
  • Good written and spoken English
  • Structured, precise, and results-oriented working style
  • Negotiation skills
  • High reliability in meeting deadlines
  • ITIL certification

NTT DATA Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NTT DATA and has not been reviewed or approved by NTT DATA.

  • Fair & Transparent Compensation — Feedback suggests salary bands and grades are clearly defined, making ranges and promotion criteria easier to understand. Standardized HR processes provide visibility into levels across common delivery roles.
  • Healthcare Strength — Feedback suggests the package includes comprehensive medical, dental, and vision options with HSA/FSA eligibility. Global materials emphasize comprehensive insurance and wellbeing as baseline offerings across regions.
  • Wellbeing & Lifestyle Benefits — Flexible work options, including remote/hybrid arrangements, are highlighted as core benefits and can support work–life balance. Some delivery teams report more manageable hours than strategy consultancies, improving perceived value for time.

NTT DATA Insights

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The Company
HQ: Tokyo
55,092 Employees
Year Founded: 1988

What We Do

NTT DATA, Inc. is a trusted global innovator of business and technology services. We're committed to helping clients innovate, optimize and transform for long-term success. Our R&D investments help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity

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