Client Specialist – Business Insurance
Our not-so-secret sauce.
Award-winning, inclusive, Top Workplace culture doesn’t happen overnight. It’s a result of hard work by extraordinary people. The industry’s brightest talent drive our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Client Specialist at MMA.
Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh (NYSE: MRSH).
A day in the life.
As our Client Specialist on the Business Insurance team, you’ll work directly with the Account Director / Account Executive and be responsible for servicing, growing, and retaining an existing commercial book of business. This includes the ability to manage workload by processing daily servicing tasks. You will be responsible for assisting the team with marketing and placement of new & renewal commercial accounts.
This position has the ability to work out of any of our Michigan offices in Grand Rapids, Livonia or Troy.
Our future colleague.
We’d love to meet you if your professional track record includes these skills:
- Bachelor’s degree preferred.
- Minimum 1-3 years commercial insurance experience is preferred.
- Property/Casualty license or ability to attain preferred.
- Licensed Insurance Counselor license or ability to attain is required.
- Must be a self-starter, be able to work under extreme pressure, multi-task, be detailed and meet deadlines.
- Ability to work well with people, in a team environment, and to communicate effectively at all levels is required.
- Excellent verbal and written communication skills and a proven ability to establish relationships at all levels.
- Flexibility and creativity for developing innovative and customized business solutions.
- Strong analytical and problem-solving skills.
- High level of proficiency with Microsoft Office applications to include Excel, Word, PowerPoint, and Outlook preferred.
We know there are excellent candidates who might not check all of these boxes. Don’t be shy. If you’re close, we’d be very interested in meeting you.
Valuable benefits.
We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.
Some benefits included in this role are:
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid work
- Charitable contribution match programs
- Stock purchase opportunities
To learn more about a career at MMA, check out our website or flip through our recruiting brochure.
Follow us on social media to meet our colleagues and see what makes us tick:
- X
Who you are is who we are.
We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.
Marsh and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.
#LI-Hybrid
#MMAEHB
Skills Required
- Bachelor's degree preferred
- Minimum 1-3 years commercial insurance experience is preferred
- Property/Casualty license or ability to attain preferred
- Licensed Insurance Counselor license or ability to attain is required
- Self-starter able to work under pressure and meet deadlines
- Ability to work well in a team and communicate effectively
- Excellent verbal and written communication skills
- Strong analytical and problem-solving skills
- High level of proficiency with Microsoft Office applications
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
-
Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
-
Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
-
Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
