Experian is a global data and technology company, powering opportunities for people and businesses around the world. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more. Experian invests in people and new advanced technologies to unlock the power of data. We have an amazing team of 25,200 people in 32 countries.
Job DescriptionThe Senior Client Executive is a growth‑minded leader responsible for growing strategic client engagement, protecting core revenue, and accelerating incremental revenue expansion across a portfolio of complex, high‑touch accounts. You bring a strong forecasting discipline, succeeds in ambiguity, and operates with an independent, hustle‑driven mindset.
You will be an operator who can build deep client partnerships, influence cross‑functional partners, and deliver accurate, insight‑driven projections for a dynamic book of business. This is an individual contributor role reporting to the Vice President, Sales.
Client Relationship Leadership
- Develop trusted, executive‑level relationships by understanding each client's strategy, products, and operational needs.
- Be a senior liaison between the client and cross‑functional teams to ensure alignment, issue resolution, and execution excellence.
- Anticipate client needs and proactively surface risks, gaps, or high‑value growth pathways before they materialize.
Commercial Management & Growth
- Manage renewal strategy and execution to maximize revenue retention while accelerating expansion across the customer base.
- Drive upsell and cross-sell growth by strategically advising clients on high-impact product bundles, platform capabilities, and integrations that unlock incremental value.
- Analyze client performance, portfolio trends, and client health signals to proactively identify revenue growth opportunities and mitigate threats to revenue.
Revenue Forecasting & Business Discipline
- Deliver accurate revenue forecasting through rigorous analysis, structured planning, and disciplined opportunity management.
- Provide reliable insight into retention risk, expected renewals, and upsell trajectories.
- Maintain CRM discipline and ensure all opportunities, risks, and forecasts reflect real‑time business realities.
- Partner with Finance, Operations, and Leadership to refine models and ensure forecast integrity.
Strategic Advisory & Problem Solving
- Be a strategic consultant to clients—translating complex needs into actionable recommendations and advocating internally for enhancements.
- Collaborate with our teams (Product, MCE, Marketing, Legal) to resolve issues, remove obstacles, and optimize client outcomes.
- Apply analytical rigor and intellectual horsepower to address challenges and inform executive‑level decision-making.
Operational Excellence
- Maintain CRM hygiene, accurate forecasting, and comprehensive account plans.
- Provide customer insights to Product and Marketing to shape roadmap and go‑to‑market strategies.
- Ensure the MCE team and you prioritize and resolve call center and operational issues in collaboration.
- Refine account strategies to reflect shifting client needs, market trends, and internal goals.
- Bachelor's Degree and/or relevant experience
- 10+ years financial institutions knowledge
- 10+ years of experience in enterprise account management, client leadership, or strategic partnerships within SaaS, data, or tech-driven environments.
- Experience managing high‑value, high‑complexity clients with executive-level relationship ownership.
- Forecast revenue supported by disciplined pipeline management and data-driven insights.
- Commercial experience with a record of renewal and expansion achievement.
- Experience influencing and collaborating with cross-functional internal stakeholders.
- Operate with urgency in a fast-paced, dynamic environment.
- Willingness to travel up to 40%
Our uniqueness is that we celebrate yours. Experian's people first, inclusive and purpose driven culture is multi award-winning; World's Best Workplaces™ 2025 (Fortune Global Top 25), Great Place To Work™ in 26 countries to name a few. Check out Experian Life on social or explore our Careers Site to understand why.
Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package.
Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
Benefits/Perks:
- Great compensation package including uncapped commission
- Core benefits including medical, dental, vision, and matching 401K
- Flexible work environment, ability to work remote, hybrid or in-office
- Flexible time off including volunteer time off, vacation, sick and 12-paid holidays
- Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html
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Skills Required
- Bachelor's Degree and/or relevant experience
- 10+ years financial institutions knowledge
- 10+ years of experience in enterprise account management, client leadership, or strategic partnerships within SaaS, data, or tech-driven environments
- Experience managing high-value, high-complexity clients with executive-level relationship ownership
- Forecast revenue supported by disciplined pipeline management and data-driven insights
- Commercial experience with a record of renewal and expansion achievement
- Experience influencing and collaborating with cross-functional internal stakeholders
- Operate with urgency in a fast-paced, dynamic environment
- Willingness to travel up to 40%
Experian Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Experian and has not been reviewed or approved by Experian.
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Healthcare Strength — Medical and dental coverage is described as strong, with expanded mental health resources and telemedicine options. Coverage includes inclusive services such as gender transition and fertility support.
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Leave & Time Off Breadth — Time-off offerings are generous, including substantial PTO/vacation, paid holidays, and paid volunteer days with options to purchase additional leave. Parental leave is available for birth and non-birth parents alongside flexible working arrangements that support work-life balance.
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Retirement Support — Retirement programs include a 401(k) with company matching and contributory pension schemes in some regions. These elements complement base pay and bonuses to form a competitive total rewards package.
Experian Insights
What We Do
Experian unlocks the power of data to create opportunities for consumers, businesses and society. During life’s big moments – from buying a home or car, to sending a child to college, to growing a business exponentially by connecting it with new customers – we empower consumers and our clients to manage data with confidence so they can maximize every opportunity. We gather, analyse and process data in ways others can’t. We help individuals take financial control and access financial services, businesses make smarter decision and thrive, lenders lend more responsibly, and organizations prevent identity fraud and crime. For more than 125 years, we’ve helped consumers and clients prosper, and economies and communities flourish – and we’re not done. Our 20,600 people in 43 countries believe the possibilities for you, and our world, are growing. We’re investing in new technologies, talented people and innovation so we can help create a better tomorrow. About Experian: Bringing data to life requires creativity, passion, flexibility and expertise. We want you to share in our success. That's why we offer rewards that recognise great performance. Working in a culture of collaboration, achievement and respect we will give you the support and encouragement you need to develop your skills and talents and progress your career. Everyday our people bring enthusiasm, innovation and inspiration to work and if this sounds like you connect with us at Experian.
