The Senior Client Executive will act as the people risk adviser to our corporate, commercial and mid-market client portfolio, providing total client management from relationship building, advisory services and claims advocacy. You will be the subject matter expert for the health and benefits insurance sector and will work closely with business development, placement, underwriter, and claims teams to grow and retain key accounts.
We will count on you to:
Act as the people risk adviser and SME for the Corporate, Commercial and mid-market client portfolio, building and maintaining strong relationships with clients and sector stakeholders
Deliver total client management including relationship building, customer service, advisory support, renewal processing and claims advocacy
Proactively identify and develop revenue opportunities within the portfolio in conjunction with the business development team and consistently meet retention and revenue targets
Deliver training to large groups of people as and when required at client induction programs
Manage large or complex claims, assist in negotiating equitable settlements and advocate between client and insurer
Own administration and technical workflows including policy installation, enrolment data capture, annual pricing renewals, insurance manuals, system records and reporting while ensuring compliance with company procedures and Errors and Omissions requirements
What you need to have:
Level 5 Accreditation – Life & Health, or actively working towards completion
Background in life and health employee benefits with strong product knowledge and a customer-centric focus
Strong written and verbal presentation skills, high attention to detail and the ability to manage competing priorities within a team environment
Commitment to complete all required online training modules for MMC and subsidiaries and to adhere to professional standards and compliance processes
What makes you stand out:
Established client‑facing experience and sector networks that demonstrate resilience, empathy, clear boundary‑setting and strong stakeholder management
Deep sector knowledge and practical expertise that enable you to hit the ground running
Growth‑mindset with a proactive, can‑do approach to identifying opportunities and driving measurable outcomes
Why join our team:
We help you be your best through professional development opportunities, interesting work and supportive leaders
We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities
Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being
Applications can be considered from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete a criminal & bankruptcy check prior to commencement of employment
Skills Required
- Level 5 Accreditation - Life & Health, or actively working towards completion
- Background in life and health employee benefits with strong product knowledge
- Strong written and verbal presentation skills
- Commitment to professional standards and compliance processes
Marsh McLennan Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.
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Leave & Time Off Breadth — Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
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Healthcare Strength — Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
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Retirement Support — Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.
Marsh McLennan Insights
What We Do
Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.
