Senior Client Engagement Manager - Visa Implementation Services

Reposted 15 Days Ago
Be an Early Applicant
Hiring Remotely in Bucharest, București, ROU
In-Office or Remote
Senior level
Fintech • Information Technology • Payments
Join a world leader in payments and technology!
The Role
Manage consulting engagements and projects for Visa clients, building relationships and delivering digital solutions in payments. Oversight of project costs and resource management is required.
Summary Generated by Built In
Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

Job Description

What's it all about?

As a VCA Implementation Services (VIS) Senior Manager you will manage consulting engagements for Visa clients in Romania/Bulgaria/Slovenia/Croatia. You will be based in Romania, however most of the time you will spend at the Client’s office.

You will: 

  • Lead sales and participate in VIS projects delivery
  • Drive meaningful business relationships between Visa and its key clients, build trustful relationships, and coordinate stakeholders’ communication
  • Be an experienced IT strategy consultant, and implementation specialist able to help our clients grow their business, especially in the payments and digital domains

Day to day:

  • Sell and Deliver VIS projects to Visa clients, cross-sell and up-sell Visa solutions and capabilities
  • Manage projects portfolio as a VIS Pod Lead (Client Manager/ Project Portfolio Manager)
  • Recruit and manage VIS resources working on-site with Visa clients
  • Maintain full responsibility for delivering VIS revenue and margin targets for selected Clients
  • Lead and deliver projects through either self, other internal or external staff as appropriate
  • Manage project costs to agreed budgets and timeframes and ensure high standard of delivery
  • Understand our clients’ business objectives, identify opportunities and improvements to grow the business and digital banking of our clients
  • Develop and propose appropriate concepts and digital business solutions to clients
  • Leverage Visa’s innovation, product and data capabilities to further grow our clients’ business by working together with the sales and digital product teams

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

What we're after:
Experience as Program Manager and/ or PMO manager role
Experience in IT consulting, systems implementation and integration, project or product management in the payments industry
Strong knowledge of Visa products and services, and the regulatory and compliance environment in Romania/ Bulgaria,/Slovenia,/Croatia
Excellent client relationship management skills (including senior executive level) in the financial services industry
Experience in structuring project proposal based on client’s needs and problem statement, defining clear project approach and deliverables. Ability to deliver high-quality projects leading small team of consultants, business analysts, developers, testers, and data analysts, leveraging and further developing own subject matter expertise in banking and payments industry
Experience in conceptualizing new products and business models in a digital and technology-driven environments
Excellent spoken and written command of Romanian and English language
Excellent presentation and communication skills (written and verbal) with an ability to comprehend and convey complex business information
High proficiency in PowerPoint, Word, and Excel

Additional Information

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Skills Required

  • Experience as Program Manager and/ or PMO manager role
  • Experience in IT consulting, systems implementation and integration, project or product management in the payments industry
  • Strong knowledge of Visa products and services, and the regulatory and compliance environment in Romania/ Bulgaria,/Slovenia,/Croatia
  • Excellent client relationship management skills in the financial services industry
  • Experience in structuring project proposals based on client's needs
  • Excellent spoken and written command of Romanian and English language
  • High proficiency in PowerPoint, Word, and Excel

Visa Inc, Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Visa Inc, and has not been reviewed or approved by Visa Inc,.

  • Retirement Support Retirement support is positioned as a standout, with an exceptionally rich 401(k) match described as a major differentiator in the overall package. This feature appears to materially increase total rewards beyond base salary.
  • Healthcare Strength Healthcare offerings are presented as comprehensive, spanning medical, dental, vision, disability, EAP, and mental-health resources. The breadth of coverage supports a perception of strong baseline benefits.
  • Strong & Reliable Incentives Annual bonuses and predictable total-rewards structures are portrayed as a consistent part of compensation, reinforcing a stable year-to-year earnings profile. The overall package is framed as more attractive when considering salary plus bonus and other rewards together.

Visa Inc, Insights

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The Company
HQ: San Francisco, CA
33,000 Employees
Year Founded: 1958

What We Do

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid. At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world. Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you For more information, visit visa.com/about, @LifeatVisa Instagram, and @VisaNews on X.

Why Work With Us

At Visa, every voice powers progress. We believe inclusion fuels innovation — and that unique perspectives create better outcomes for our teams, our business, and the world we serve. With more than 13K members across our Employee Resource Groups, you’ll find community, allyship, and opportunities to lead, learn and make an impact beyond your desk.

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