Senior Client Alignment Executive, Public Sector

Reposted 2 Days Ago
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Overland Park, KS, USA
In-Office
Senior level
Healthtech • Software
The Role
Lead strategic growth and retention initiatives in Public Sector, serving as trusted advisor, managing complex deals, and cultivating executive relationships.
Summary Generated by Built In
Netsmart is seeking a proven, relationship-driven Client Alignment Executive to lead strategic growth and retention initiatives across our Public Sector client portfolio. In this role, you will serve as a trusted advisor to executive leaders—partnering with state and local agencies to align Netsmart’s innovative health and human services solutions with their organizational priorities. You’ll leverage your expertise in enterprise sales and account management to strengthen partnerships, expand solution adoption, and drive measurable outcomes. The ideal candidate is a consultative sales professional who excels in navigating complex environments, fostering executive relationships, and identifying new opportunities for transformation. This is a high-impact role for a seasoned professional who thrives at the intersection of strategy, technology, and client success.

Responsibilities

  • Fully accountable for attainment of annual sales quota for software licenses, maintenance, hosting, solutions and services for a small number of strategic client relationships

  • Cultivate executive relationships that include C-Level leaders (department heads, administrators, commissioners, bureau chiefs, CIOs) and business counterparts to ensure growth of the client relationships and software transformational opportunities

  • Meet with clients to establish alignment plan parameters, build and nurture the relationship and assist in identifying further opportunities

  • Develop communication strategies and effectively deploy them to share Netsmart's overall guiding principles and strategic imperatives, solution offerings, technology, and consulting services and how they relate to provide total client value and foster healthy client relationships

  • Collaborate across professional services, hosting and operations teams to bring the right resources to the client alignment and sales efforts

Qualifications
Required

  • Bachelor’s degree or equivalent experience

  • At least 5 years’ sales or account management experience with health care and/or technology services and solutions

  • At least 5 years of Public Sector Enterprise Sales experience

  • Demonstrated ability to personally close and/or manage complex technical deals and partnerships

  • Exceptional written and verbal communication skills

  • Effective presentation skills, including presentations in a sales capacity.

  • Strong interpersonal skills with outstanding relationship building skills.

  • Effectively collaborate and communicate with all levels of management and cross-functional teams.

Preferred

  • Health and human services or post acute work experience

  • Experience developing, growing and sustaining revenue relationships with clients

  • Experience leveraging service-delivery for long-term clients

Expectations

Up to 75% travel

Netsmart is proud to be an equal opportunity workplace and is an affirmative action employer, providing equal employment and advancement opportunities to all individuals. We celebrate diversity and are committed to creating an inclusive environment for all associates. All employment decisions at Netsmart, including but not limited to recruiting, hiring, promotion and transfer, are based on performance, qualifications, abilities, education and experience. Netsmart does not discriminate in employment opportunities or practices based on race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, physical or mental disability, past or present military service, or any other status protected by the laws or regulations in the locations where we operate.

Netsmart desires to provide a healthy and safe workplace and, as a government contractor, Netsmart is committed to maintaining a drug-free workplace in accordance with applicable federal law. Pursuant to Netsmart policy, all post-offer candidates are required to successfully complete a pre-employment background check, including a drug screen, which is provided at Netsmart’s sole expense. In the event a candidate tests positive for a controlled substance, Netsmart will rescind the offer of employment unless the individual can provide proof of valid prescription to Netsmart’s third party screening provider.

If you are located in a state which grants you the right to receive information on salary range, pay scale, description of benefits or other compensation for this position, please use this form to request details which you may be legally entitled.

All applicants for employment must be legally authorized to work in the United States. Netsmart does not provide work visa sponsorship for this position.

Netsmart's Job Applicant Privacy Notice may be found here.

Skills Required

  • Bachelor's degree or equivalent experience
  • At least 5 years' sales or account management experience with health care and/or technology services and solutions
  • At least 5 years of Public Sector Enterprise Sales experience
  • Demonstrated ability to personally close and/or manage complex technical deals and partnerships
  • Exceptional written and verbal communication skills
  • Effective presentation skills, including presentations in a sales capacity
  • Strong interpersonal skills with outstanding relationship building skills
  • Effectively collaborate and communicate with all levels of management and cross-functional teams
  • Health and human services or post acute work experience
  • Experience developing, growing and sustaining revenue relationships with clients
  • Experience leveraging service-delivery for long-term clients

NetSmart Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about NetSmart and has not been reviewed or approved by NetSmart.

  • Wellbeing & Lifestyle Benefits Offerings include a designated mental wellness day, paid volunteer time, telehealth, wellness events, and free 1:1 sessions with counselors and coaches. These wellbeing resources are positioned as stronger than many employers.
  • Healthcare Strength Medical, dental, and vision coverage are paired with short- and long‑term disability and telehealth. The breadth of core health coverage aligns with a comprehensive package.
  • Leave & Time Off Breadth PTO, paid holidays, paid volunteer time, and a designated mental wellness day are part of the offering, with some materials referencing flexible or unlimited PTO. This variety provides multiple avenues for time away.

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The Company
HQ: Overland Park, KS
1,919 Employees
Year Founded: 1968

What We Do

Netsmart designs, builds and delivers electronic health records (EHRs), solutions and services that are powerful, intuitive and easy-to-use. Our platform provides accurate, up-to-date information that is easily accessible to care team members in behavioral health, care at home, senior living and social services. We make the complex simple and personalized so our clients can concentrate on what they do best: provide services and treatment that support whole-person care. By leveraging the powerful Netsmart network, care providers can seamlessly and securely integrate information across communities, collaborate on the most effective treatments and improve outcomes for those in their care. Our streamlined systems and personalized workflows put relevant information at the fingertips of users when and where they need it. For 50 years, Netsmart has been committed to providing a common platform to integrate care. SIMPLE. PERSONAL. POWERFUL. Our more than 2,200 associates work hand-in-hand with our 600,000+ users in more than 25,000 organizations across the U.S. to develop and deploy technology that automates and coordinates everything from clinical to financial to administrative.

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