Senior Client Advisor

Posted 6 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Fintech • HR Tech • Insurance • Consulting
The Role
Manage commercial insurance renewals, mid-term adjustments, placement support, underwriting information, market presentations, insurer negotiations, documentation, and client reports. Serve as a senior contact for complex client queries, support Client and Account Executives, review insurance clauses, and contribute to colleague development and client service excellence.
Summary Generated by Built In
Company:Marsh Commercial

Description:

Are you looking to take the next step in your insurance career with a market-leading broker? We have an exciting opportunity to join our dynamic Marsh Commercial team as a Senior Client Advisor, based in either Skipton or Harrogate.

This role is ideal for an experienced insurance professional with a strong background in commercial client servicing, renewals, and placement support. You will play a key role in supporting Client and Account Executives, helping to shape placement strategy, manage mid-term adjustments, and deliver an outstanding level of service to a diverse portfolio of commercial clients.

At Marsh Commercial, we are committed to helping our people grow and develop. We invest in learning, development, and career progression, and foster a collaborative culture where colleagues are supported to succeed.

What you can expect

  • The opportunity to join a growing, high-performing team serving a broad range of commercial clients

  • A collaborative environment focused on best practice, client service excellence, and technical expertise

  • The chance to build trusted relationships with clients, insurers, and colleagues across Marsh

  • Strong training, support, and development opportunities with clear career progression

In this role, you will:

  • Support Client Executives with placement strategy for insurance renewals and mid-term changes to risk

  • Request, review, and interpret underwriting information on behalf of commercial clients

  • Prepare and submit accurate market presentations and slips in collaboration with Client Executives and the Placement Team

  • Use Marsh online trading systems to collate and negotiate renewal terms with existing and prospective insurers

  • Work closely with internal teams to prepare client reports for renewals

  • Produce and/or request insurer documentation as required

  • Review and comment on indemnity and insurance clauses

  • Act as a senior point of contact for more complex queries, offering support and guidance where appropriate

  • Contribute to a high-performing, client-focused culture and support the development of colleagues where needed

What we’re looking for:

  • Proven experience managing the full renewal process for commercial insurance programmes

  • Strong organisational and time-management skills, with the ability to manage multiple priorities

  • Good awareness of clients’ businesses, insurance requirements, and service expectations

  • Experience handling more complex client needs and supporting technical or service-related queries

What makes you stand out:

  • A confident, client-facing approach with the ability to build strong relationships

  • Calm under pressure and able to adapt flexibly when needed

  • Strong technical knowledge and confidence supporting more complex accounts

  • Cert CII qualified, with progress toward ACII desirable

Marsh (NYSE: MRSH) is a global leader in risk, reinsurance and capital, people and investments, and management consulting, advising clients in 130 countries. With annual revenue of over $27 billion and more than 95,000 colleagues, Marsh helps build the confidence to thrive through the power of perspective. For more information, visit marsh.com, or follow us on LinkedIn and X.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at [email protected].

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.

Skills Required

  • Proven experience managing the full renewal process for commercial insurance programmes
  • Strong organisational and time-management skills, with the ability to manage multiple priorities
  • Awareness of clients’ businesses, insurance requirements, and service expectations
  • Experience handling complex client needs and supporting technical or service-related queries
  • Confident client-facing approach and ability to build strong relationships
  • Strong technical knowledge and confidence supporting complex accounts
  • Cert CII qualified
  • Progress toward ACII qualification

Marsh McLennan Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Marsh McLennan and has not been reviewed or approved by Marsh McLennan.

  • Leave & Time Off Breadth Leave offerings are described as generous, including sizable PTO, paid holidays, paid sick days, and additional time off such as paid volunteer time and “Summer days.” These time-off benefits are portrayed as a standout part of the overall rewards package.
  • Healthcare Strength Healthcare coverage is characterized as comprehensive, spanning medical, dental, and vision options, with additional supports like disability and life insurance and access to mental health resources and an EAP. The breadth of plan options is positioned as a core strength of the benefits package.
  • Retirement Support Retirement benefits are framed as solid, with 401(k) programs and employer matching frequently highlighted alongside other financial programs. Stock purchase options are also referenced as an additional wealth-building component of the total rewards mix.

Marsh McLennan Insights

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The Company
HQ: New York, NY
78,000 Employees
Year Founded: 1871

What We Do

Marsh McLennan (NYSE: MMC) brings together nearly 78,000 experts in risk, strategy, and people across Marsh, Guy Carpenter, Mercer, and Oliver Wyman, serving clients in over 130 countries. Marsh enables enterprise worldwide by helping clients manage risks, transforming uncertainty into opportunity. Guy Carpenter helps clients grow profitably with reinsurance broking expertise, advisory services, and advanced analytics. Mercer helps organizations advance the health, wealth, and careers of their most vital asset — their people. Oliver Wyman’s expertise in strategy, operations, risk, and organization transformation changes what is possible for our clients, their industries, and society. Together, we combine a unique range of capabilities to help our clients solve problems, seize opportunities, and build lasting success in increasingly complex operating environments.

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