Senior Claims Specialist

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About Everest:

Everest is a global leader in risk management, rooted in a rich, 50+ year heritage of enabling businesses to survive and thrive, and economies to function and flourish. We are underwriters of risk, growth, progress and opportunity. We are a global team focused on disciplined capital allocation and long-term value creation for all stakeholders, who care deeply about our impact on communities and the wider world.

This position will be based in our Zurich office with a hybrid schedule that has the option of working two days remotely each week.

Overview:

Everest Reinsurance Company (Ireland) DAC is looking for a Senior Reinsurance Claims Specialist to join the claims team of its Zurich office. This position will support Everest Re’s continued expansion in Continental European reinsurance through hands-on claims management and the delivery of high-quality claims service to clients, distribution partners and stakeholders.

The successful individual will report to the Director, Reinsurance Claims, and work closely with colleagues in Zurich as well as internationally.

Role :

The successful candidate will manage an assigned portfolio of reinsurance claims, applying sound technical judgment to assess coverage, evaluate exposures and progress claims through to resolution. The role will involve undertaking claim reviews and travel when necessary.  As a senior claim handler it is expected that the individual will proactively share technical and market knowledge within the claims team and the wider reinsurance group. This role does not include direct people-management responsibilities.

Key Accountabilities:

• Manage an assigned portfolio of Continental European reinsurance claims, to include coverage analysis, exposure assessment, reserving, settlement and referral of complex or out of authority claims to the Director, Reinsurance Claims
• Develop effective working relationships with clients and brokers to support the timely exchange of information and resolution of assigned claims.
• Handle assigned claims in accordance with internal procedures and applicable regulatory requirements, escalating issues as appropriate.
• Maintain accurate claims records and prepare portfolio updates, providing claims information for management reporting and Solvency II returns as required.
• Work closely and effectively within the broader global reinsurance claims team.
• Support the Zurich Underwriting team with claim reviews and client visits.
• Identify opportunities to improve day-to-day claims handling practices and share technical knowledge with colleagues.
• Contribute to ad hoc claims projects.
• Provide updates on claims trends and developments.
• Demonstrate curiosity and a willingness to learn and responsibly use approved AI, automation, and emerging technologies to enhance productivity, effectiveness, and business outcomes.

Professional Experience:

• Reinsurance or insurance claims experience as claims handler, broker, lawyer or related role.
• Experience of various business classes which might include property Cat, casualty, marine, energy and financial products
• A good understanding of general reinsurance principles
• Experience of wordings, policy interpretation and coverage 
• Knowledge of legal frameworks for European, UK or other jurisdictions
• French (re)insurance market expertise 
• Familiarity with using ECF2/Class/Writeback/P2P / SICS systems.
• Claim reviews / audits

Skills & Abilities:

• Strong technical claims knowledge  
• Collaborative
• Effective communicator
• Ability to work independently
• Fluent English and strong French language skills required: German language skills would be an added benefit.

What if I don’t meet every requirement? At Everest we are dedicated to building an inclusive and authentic workplace. So, if you are excited about this role but your past experience doesn’t align perfectly with every element in the job description, we still encourage you to apply. You may be just the right candidate for this or other roles. Please let us know if you need any accommodations throughout the application or interview process.

Our Culture

At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture. 

• Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Inclusion and Belonging.
• Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.  

All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve. 

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