Senior Claims Manager - Employment Practice Liability - Fully Remote
Providence is seeking a Senior Claims Manager - Employment Practice Liability (“EPL”) for this remote position. The purpose of this position is to provide direct handling of the organization’s Employment Practice Liability Claims.
Responsibilities of this position include coverage analysis, investigation, evaluation, negotiation and disposition of assigned claims. Candidate must possess strong communication and litigation management skills to collaborate with business partners and defense counsel to direct litigation activities and claim outcomes while considering the overall impact to the company and individual stakeholders. The individual in this position will also ensure claims are processed within company policies, procedures, and within individual's prescribed authority with exceptional standards of performance. This individual should possess strategic thought process skills to effectively and efficiently manage loss exposures. Job duties will include communication and collaboration with key stakeholders and providing thought leadership where requested. The position may require travel to mediations, arbitrations, settlement conferences, trials, training or other proceedings. All job duties and responsibilities must be carried out in compliance with applicable legal and regulatory requirements.
Responsibilities:
• Effectively evaluate and resolve coverage issues for Employment Practices claims.
• Investigate the claims through telephone, written correspondence, and/or personal contact with attorneys, business partners, witnesses and others having pertinent information.
• Effectively and efficiently present claims and claim trends to Claim and Legal Leadership to include discussion of coverage, liability assessment and ultimate exposure to the organization.
• Timely analyze information in order to evaluate assigned claims to determine ultimate exposure to the organization.
• Effectively evaluate, negotiate and resolve claims in collaboration with defense counsel and within provided authority utilizing the appropriate denials or releases.
• Provide required reports to leadership, claims, reinsurance, and legal on significant exposure cases.
• Report on all cases going to trial on a timely basis and attend portions of trials when warranted or requested by management.
• Ensure proper referrals and timely updates to appropriate Reinsurer(s).
Essential for success:
• Superior communication skills and strategic negotiation and claim disposition skills along with proven problem-solving skills.
• Excellent presentation skills.
• Moderate proficiency with standard business-related software (including Microsoft Outlook, Work Excel, and PowerPoint).
• Sufficient keyboarding proficiency to enter data accurately and efficiently.
• Must have valid state-issued driver’s license in good standing and be able to drive an automobile
Providence caregivers are not simply valued – they’re invaluable. Join our team at Integrity Compliance Audit Services and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
- Bachelor's Degree Law, HR or related field or an equivalent combination of education and experience
- 10 or more years Employment law, risk management or insurance related to employment practices.
Preferred Qualifications:
- Master's Degree
- J.D.
Salary Range by Location:
- AK: Anchorage: Min: $52.19, Max: $82.39
- AK: Kodiak, Seward, Valdez: Min: $54.40, Max: $85.88
- California: Humboldt: Min: $54.40, Max: $85.88
- California: All Northern California - Except Humboldt: Min: $61.04, Max: $96.35
- California: All Southern California - Except Bakersfield: Min: $54.40, Max: $85.88
- California: Bakersfield: Min: $52.19, Max: $82.39
- Idaho: Min: $46.44, Max: $73.31
- Montana: Except Great Falls: Min: $42.02, Max: $66.33
- Montana: Great Falls: Min: $39.81, Max: $62.84
- New Mexico: Min: $42.02, Max: $66.33
- Nevada: Min: $54.40, Max: $85.88
- Oregon: Non-Portland Service Area: Min: $48.65, Max: $76.80
- Oregon: Portland Service Area: Min: $52.19, Max: $82.39
- Texas: Min: $39.81, Max: $62.84
- Washington: Western - Except Tukwila: Min: $54.40, Max: $85.88
- Washington: Southwest - Olympia, Centralia & Below: Min: $52.19, Max: $82.39
- Washington: Tukwila: Min: $54.40, Max: $85.88
- Washington: Eastern: Min: $46.44, Max: $73.31
- Washington: Southeastern: Min: $48.65, Max: $76.80
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
About UsProvidence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Skills Required
- Bachelor's degree in Law, HR, or related field or equivalent combination of education and experience
- 10+ years employment law, risk management, or insurance experience related to employment practices
- Superior communication, strategic negotiation, and claim disposition skills
- Proven litigation management skills and ability to collaborate with defense counsel
- Excellent presentation skills
- Moderate proficiency with Microsoft Outlook, Excel, and PowerPoint
- Sufficient keyboarding proficiency to enter data accurately and efficiently
- Valid state-issued driver's license in good standing and ability to drive an automobile
- Master's Degree
- J.D.
Providence Health & Services Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Providence Health & Services and has not been reviewed or approved by Providence Health & Services.
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Healthcare Strength — Coverage spans medical, dental, and vision, with robust mental health support including up to 25 free therapy sessions and a well‑being platform. Additional resources like caregiver assistance and plan assistance can bolster access and overall health support depending on location and eligibility.
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Retirement Support — A 401(k) with employer match and an additional discretionary contribution, plus a student‑debt retirement savings match, provide meaningful long‑term savings support. Planning tools and Public Service Loan Forgiveness eligibility further strengthen the financial security package.
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Parental & Family Support — Back‑up child and elder care through Bright Horizons and paid parental leave offer practical support for caregiving needs. Relocation assistance and other family‑oriented resources complement the core benefits where available.
Providence Health & Services Insights
What We Do
At Providence, our strength begins with understanding. We take time to see, hear and value everyone who walks through our doors—patient or caregiver, family support person or volunteer. Working with us means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others.
