Senior Claims Assistant

Posted 5 Days Ago
Be an Early Applicant
3 Locations
In-Office
Senior level
Insurance
The Role
Supports the Aviation Claims Team by managing the American Airlines account, administering claims throughout their lifecycle, entering payments, organizing documents, handling correspondence, generating loss runs, and creating legal matter records. Serves as a claims system and process subject matter expert, supports adjusters, and backs up the Senior Manager of Claims Administration. The role also mentors junior claims staff and requires insurance industry experience, strong organization, analytical ability, communication skills, and proficiency with Microsoft Office.
Summary Generated by Built In

Join Starr, a global leader in commercial insurance with over a century of expertise. We empower our employees to innovate, make impactful decisions, and build lasting client relationships worldwide. At Starr, you'll work in an entrepreneurial culture alongside accessible leaders, leveraging our financial strength and vast industry experience to deliver solutions for our clients, no matter how complex. Grow your career with a rapidly growing company that invests in its people and their ability to drive real progress.

This position is responsible for supporting the Aviation Claims Team.  The work activities will include:

  • Serve as primary contact for American Airlines account.
  • Subject matter expert for claim system and processes.
  • Support adjuster with administrative task throughout the claim lifecycle including payment entry, document management, and correspondence.
  • Generate loss runs and create legal matter records for claims in litigation.
  • Back up Senior Manager of Clams Administration on Aviation items when needed.

Position Requirements

  • The candidate must have experience in the insurance industry and the ideal candidate will have experience in Aviation
  • Demonstrate leadership and professionalism for new hires, interns, and Associates to help cultivate the growth mindset within Claims
  • A Bachelor’s Degree is preferred, but will also look at relevant job experience
  • Demonstrated success of the claims processes, compliance requirements, and strong analytical capability will be important
  • Must have experience with a claims case management system and understand the claims lifecycle.
  • Excellent organization skills with the ability to multi-task and prioritize
  • Strong communication (verbal and written) and interpersonal skills
  • Proficient in MS Word, Excel and Power Point.

Starr is an equal opportunity employer, which means we'll consider all suitably qualified applicants regardless of gender identity or expression, ethnic origin, nationality, religion or beliefs, age, sexual orientation, disability status or any other protected characteristic. We recruit and develop our people based on merit and we're committed to creating an inclusive environment for all employees. We offer first class training and development opportunities to all employees. Our aim is to grow our own talent and bring out the best in people.

Skills Required

  • Experience in the insurance industry
  • Experience with a claims case management system and understanding of the claims lifecycle
  • Demonstrated knowledge of claims processes and compliance requirements
  • Strong analytical capability
  • Excellent organizational skills with the ability to multitask and prioritize
  • Strong verbal, written, and interpersonal communication skills
  • Proficiency in Microsoft Word, Excel, and PowerPoint
  • Aviation insurance experience
  • Bachelor's degree
  • Leadership and professionalism when supporting new hires, interns, and associates

Starr Insurance Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Starr Insurance and has not been reviewed or approved by Starr Insurance.

  • Healthcare Strength — Health coverage is frequently characterized as excellent, with comprehensive medical, dental, and vision options supported by wellness tools and an EAP. Feedback suggests additional voluntary protections (critical illness, accident, hospital indemnity) broaden overall healthcare security.
  • Retirement Support — Retirement offerings include both a 401(k) and a defined‑benefit pension, which is often highlighted as a standout feature. Profit sharing is also referenced as part of the broader financial benefits mix.
  • Strong & Reliable Incentives — Top performers in underwriting are described as receiving excellent pay with good bonuses and clear advancement opportunities.

Starr Insurance Insights

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The Company
HQ: New York, New York
2,935 Employees
Year Founded: 1919

What We Do

Starr Insurance is a leading insurance and investment organization, providing commercial property and casualty insurance, including travel and accident coverage, to almost every imaginable business and industry in virtually every part of the world. Cornelius Vander Starr established his first insurance company in Shanghai, China in 1919. Today, we are one of the world’s fastest growing insurance organizations, capable of writing in 128 countries on 6 continents. Starr has the global knowledge, vision and relationships to help your company succeed, anywhere you do business.

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