Role: Senior Cisco Identity Services Engine (ISE) Engineer
Location: Washington, DC (Onsite)
Type: Full-Time
Required Experience
- 10–15 years of Network/Security Engineering experience.
- Strong hands-on experience with Cisco ISE 3.x in large enterprise environments.
- Experience with Cisco ISE upgrades, patching, troubleshooting, administration, and multi-node deployments.
- Strong knowledge of 802.1X, RADIUS, EAP/EAP-TLS, NAC, AAA, Authentication & Authorization Policies.
- Experience with Active Directory integration, Security Groups, and Identity Sources.
- Strong understanding of PKI and Certificate Management, including server certificates, CA chains, certificate renewals, thumbprints, and certificate-based authentication.
- Experience with Cisco ISE vulnerability remediation, security patching, and production support.
- Hands-on experience with packet captures, ISE logs, authentication troubleshooting, and root cause analysis.
- Experience integrating Cisco ISE with:
- Cisco Catalyst
- Meraki
- Firewalls
- F5
- DNS
- Splunk/SIEM platforms
ServiceNow & Change Management
- Experience creating and managing ServiceNow Change Requests.
- Ability to write implementation, validation, rollback, and risk assessment plans.
- Experience executing:
- ISE upgrades and patching
- Certificate renewals
- DNS changes
- Policy updates
- Security group changes
- New integrations
- Infrastructure migrations
Incident & Support Experience
- Strong troubleshooting experience across: Endpoint → Switch/AP → ISE → Active Directory → Authorization Policy → Network Access
- Experience with major incidents, RCA, and Cisco TAC case management.
- Ability to diagnose authentication, authorization, certificate, and connectivity issues.
Infrastructure & Automation
- Experience with:
- Cisco ISE migrations and node deployments
- High Availability (HA) environments
- Splunk monitoring and alerting
- ServiceNow integrations
- Preferred experience with:
- Python
- Ansible
- Terraform
- REST APIs
- CI/CD Automation
Preferred Qualifications
- CCNP Enterprise / CCNP Security or equivalent.
- Experience with Cisco Catalyst, Meraki, Enterprise Wireless, Active Directory, PKI, Splunk, and ServiceNow.
- Experience in highly regulated enterprise environments.
Skills Required
- 10-15 years of Network/Security Engineering experience
- Hands-on experience with Cisco ISE 3.x in large enterprise environments
- Experience with Cisco ISE upgrades, patching, troubleshooting, administration, and multi-node deployments
- Strong knowledge of 802.1X, RADIUS, EAP/EAP-TLS, NAC, AAA, and authentication and authorization policies
- Experience with Active Directory integration, security groups, and identity sources
- Strong understanding of PKI and certificate management
- Experience with Cisco ISE vulnerability remediation, security patching, and production support
- Experience with packet captures, ISE logs, authentication troubleshooting, and root-cause analysis
- Experience integrating Cisco ISE with Cisco Catalyst, Meraki, firewalls, F5, DNS, and Splunk or SIEM platforms
- Experience creating and managing ServiceNow change requests
- Ability to write implementation, validation, rollback, and risk assessment plans
- Experience executing ISE upgrades, certificate renewals, DNS changes, policy updates, security group changes, new integrations, and infrastructure migrations
- Experience troubleshooting across endpoints, switches/access points, ISE, Active Directory, authorization policies, and network access
- Experience with major incidents, root-cause analysis, and Cisco TAC case management
- Experience with Cisco ISE migrations, node deployments, high-availability environments, Splunk monitoring and alerting, and ServiceNow integrations
- Python, Ansible, Terraform, REST APIs, and CI/CD automation experience
- CCNP Enterprise, CCNP Security, or equivalent
- Experience with Cisco Catalyst, Meraki, enterprise wireless, Active Directory, PKI, Splunk, and ServiceNow
- Experience in highly regulated enterprise environments
Hexaware Technologies Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Hexaware Technologies and has not been reviewed or approved by Hexaware Technologies.
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Healthcare Strength — Feedback suggests health insurance is a standout element, often described as strong and comparable or better than many employers. Medical coverage and related protections are repeatedly highlighted as reliable pillars of the package.
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Parental & Family Support — Parental leave options, including extended paid leave in some locations, are offered and seen as valuable for family needs. Feedback suggests these policies complement core medical coverage for a more complete family safety net.
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Wellbeing & Lifestyle Benefits — Wellbeing resources such as an Employee Assistance Program, wellness initiatives, on-site gyms, and engagement activities provide lifestyle support. These offerings are reinforced by flexible work options and shift-related extras where applicable.
Hexaware Technologies Insights
What We Do
At Hexaware, we're not just a global technology and business process services company; we're a community of 27,000 Hexawarians dedicated to one singular purpose: creating smiles through the power of great people and technology. With a presence in 40+ offices across 19 countries, we empower enterprises worldwide to embark on their digital transformation journey with unparalleled scale and speed. As an employer, we're more than just a workplace. We put our people first, foster diversity and inclusivity, and prioritize their growth through robust learning and development programs. Our culture is a canvas for innovation as we work toward our shared vision of becoming the world’s most loved digital transformation partner. Exciting, isn’t it? Visit www.hexaware.com to join us in embracing the magic of technology, as we passionately advocate for its potential to transform lives today and shape a brighter future. Together, we'll make the digital world a better place.
