Senior Channel Sales Operations Systems Specialist

Druva is the leading provider of data security solutions, empowering customers to secure and recover their data from all threats. The Druva Data Security Cloud is a fully managed SaaS solution offering air-gapped and immutable data protection across cloud, on-premises, and edge environments. By centralizing data protection, Druva enhances traditional security measures and enables faster incident response, effective cyber remediation, and robust data governance. Trusted by nearly 7,500 customers, including 75 of the Fortune 500, Druva safeguards business data in an increasingly interconnected world. Visit druva.com and follow us on LinkedIn, X and Facebook.

The Role & The Team:

We are looking for a Channel Sales Operations professional that has experience working for technology companies and in high-growth sales environments. You have first hand experience supporting and operationalizing Channel sales and/or Partner initiatives. You are comfortable supporting a global team and come with a solutions oriented mindset.  Druva’s Partner and Channels routes to market consist of Channel Sales (direct to partner and via Distribution), OEM (sell through), and Digital Marketplace(s). 

You will be a key member of the Sales Operations team, directly contributing to the growth of our business by managing the systems, process, and infrastructure to help scale our organization to the next level. You will collaborate with a variety of functions within Sales, Channel, Marketing & IT (business systems team). In this position, you will take a proactive and leading role in executing the following responsibilities: 

• Develop, implement, and maintain partner portal and SFDC processes
• Support the roadmap of Projects and System Initiatives that align with Sales Strategy and business needs.  We are a Salesforce shop.  This will consist of gathering requirements, working with IT to build, managing UAT and creating enablement materials
• Partner with channel leaders in building and scaling out channel programs
• Drive initiatives to optimize channel operations by streamlining processes, automating workflows, and enhancing efficiency in interactions with partners and distributors  
• Reduce manual efforts for internal teams as well as our channel partners including distributors, reseller partners, managed service providers, and alliance partners
• Develop and enforce channel rules of engagement - internal and external
• Project manage Salesforce activities in support of the channel and partner organization
• Develop periodic and ad hoc reporting for field teams as well as executive management
• Guide and collaborate with Druva’s Channel Sales and Partner Sales leaders to align sales operations support with sales performance KPIs 
• Coordination with Druva’s Business Intelligence Team to ensure continuity of data sources to reporting 

Qualifications:

• 4+ years experience (in a high-tech environment, in a Channel Sales Operations role)
• Salesforce & Impartner experience required
• Experience administering partner portals
• Demonstrated capability to build strong working relationships with internal business units
• Ability to work without supervision in fast-paced high-tech environment
• Excellent organizational skills, adherence to deadlines, ability to prioritize and manage multiple projects at once
• Strong communication, organizational and problem-solving skills
• Bachelor’s Degree
• Proficient in Microsoft Office and Google tools

The pay range for this position is expected to be between $111,000 and $155,667/year; however, base pay offered may vary depending on multiple individualized, non-discriminatory factors, including market location, job-related knowledge, skills, and experience. The total compensation package for this position may also include other incentive compensation opportunities in the form of discretionary annual bonus or commissions, and equity. Additionally, full-time employees are eligible to participate in our comprehensive benefits program, including health and wellness benefits, 401(k) retirement plan, life and disability insurance coverages, and other benefits the Company may offer from time to time.