Senior Channel Programs & Operations Manager

Posted 8 Hours Ago
Be an Early Applicant
2 Locations
In-Office or Remote
Senior level
Cloud • Security • Software • Cybersecurity
Akamai powers and protects life online by solving the toughest challenges and turning the impossible into the possible.
The Role
Lead global cloud partner enablement by designing governance, certification and onboarding journeys, orchestrating cross-functional teams, establishing scalable GTM processes, and measuring program performance to drive partner growth.
Summary Generated by Built In

Do you thrive on driving partner programs, enablement, and operational excellence?

Do you like collaborating across teams to deliver success for partners and customers?

Be Part of Our Growing Global Partner Team

The Akamai Partner Program Team supports global partners, fostering growth and advancing Akamai's market objectives. This role involves scaling, operating, and enhancing distributor and reseller partner programs as a Senior Channel Programs & Operations Manager.

Help us achieve our goals

Cloud Computing is a key growth focus within our partner ecosystem. This position ensures governance, structure, and execution excellence for cloud partner enablement. Responsibilities include designing and implementing a comprehensive cloud partner journey from inception. This role requires hyperscaler expertise and exceptional cross-functional coordination abilities. You will define processes for onboarding, certifying, and scaling cloud partners on a global scale.

As a Senior Channel Programs & Ops Manager, you will be responsible for:

  • Designing the governance model for cloud partner enablement programs globally.
  • Building end-to-end cloud certification and onboarding journeys tailored to partner needs.
  • Orchestrating cross-functional teams across Product, Sales, Services, and Marketing..
  • Establishing scalable processes supporting cloud GTM motions and partner growth
  • Defining operational frameworks ensuring clarity, accountability, and execution discipline.
  • Measuring program performance and driving continuous improvement through data insights.

Do what you love

To be successful in this role you will:

  • Have a Bachelor's Degree or High School Diploma or equivalent professional background.
  • Have 8+ years of experience in channel programs, cloud enablement, or partner operations
  • Have experience with hyperscaler ecosystems and cloud marketplace dynamics comprehensively.
  • Have experience designing partner journeys in complex cloud environments.
  • Work independently while influencing senior stakeholders across functions.
  • Leverage data and metrics to ensure accountability while delivering measurable impact on business outcomes.

About us

At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your favorite series, or managing your savings, we're the engine behind the scenes. We provide the world's most distributed platform from Cloud to Edge to help the giants of the digital world work faster and stay more secure, making the internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because behind every great digital experience is a massive hidden challenge. And we're the ones who solve it. When millions of people hit play or pay, Akamai ensures it just works.

Benefits at Akamai: We support your health, well-being, finances, and life beyond work. See our benefits.

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing employees with an exceptional workplace experience. It's not about telling employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home, in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

Skills Required

  • Bachelor's Degree or High School Diploma or equivalent professional background
  • 8+ years of experience in channel programs, cloud enablement, or partner operations
  • Experience scaling, operating, and enhancing distributor and reseller partner programs
  • Experience with hyperscaler ecosystems and cloud marketplace dynamics
  • Experience designing partner journeys in complex cloud environments
  • Proven ability to work independently and influence senior stakeholders across functions
  • Ability to leverage data and metrics to measure program performance and drive improvements

Akamai Technologies Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Akamai Technologies and has not been reviewed or approved by Akamai Technologies.

  • Leave & Time Off Breadth Unlimited PTO in the U.S., wellness days, paid volunteering time, and the FlexBase model contribute to broad time‑off flexibility. These practices are described as supporting strong work‑life balance.
  • Parental & Family Support Generous paid parental leaves, paid family care leave, subsidized backup childcare, and inclusive family‑building benefits via Carrot form a comprehensive family support suite. Coverage spans fertility support through caregiving resources.
  • Retirement Support A 401(k) with a substantial company match and immediate vesting, plus Roth and Mega Backdoor Roth options, underpin long‑term savings. These features provide reliable long‑term savings opportunities.

Akamai Technologies Insights

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The Company
HQ: Cambridge, MA
10,285 Employees
Year Founded: 1998

What We Do

At Akamai, we make life better for billions of people, billions of times a day. Every moment, billions of people, all over the world, are using the internet to shop, play games, look after finances, learn remotely, share videos, connect across the world, and so much more. These life-shaping digital experiences wouldn’t be possible without Akamai. We power and protect life online. It’s an extraordinary mission, and our global teams achieve it by solving the toughest challenges, and turning the impossible into the possible. With the world’s most distributed compute platform — from cloud to edge — we make it easy for businesses to develop and run applications, while we keep experiences closer to users and threats farther away. That’s why innovative companies worldwide choose Akamai to build, deliver, and secure their digital experiences. Thanks to our world’s most distributed platform for cloud computing, security, and content delivery. Akamai keeps applications and experiences closer and threats farther away. Devoted, determined problem-solvers who share a passion for technology, we’re always pushing ground-breaking ideas and driving innovation. Do you want to power and protect life online, by solving the toughest challenges with us? Be part of an amazing team!

Why Work With Us

Our people are devoted, determined problem-solvers who share a passion for technology. We find solutions through persistence, and push ground-breaking ideas forward with urgency and courage. This creates an environment where we harness creative energy and drive innovation. We are inclusive and diverse, and we love to collaborate across the world.

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