Senior Channel Account Manager

Skylum empowers millions of photographers to create incredible images. Our award-winning photo editing software combines AI-powered automation with full creative control. We make editing enjoyable, easy, and accessible for everyone. You’ll join an environment where growth, learning, and creativity are encouraged. Flexible schedules, trust-based workflows, and a supportive team give you everything you need to focus on your best work.

🇺🇦 Proudly Ukrainian, Skylum stands with Ukraine through action, regularly supporting organizations that help accelerate our victory.

The Senior Channel Account Manager is responsible for building our partner onboarding and management processes, setting new and existing partners up for long-term success. Operating in a fast-paced, rapidly evolving environment, this role takes complete ownership of the post-sale relationship to drive account expansion and ensure consistent repeat business. You will act as a deeply analytical strategic advisor, diving into the details of our partners' business models and proactively designing and implementing sales campaigns to make Skylum their top-performing software vendor.

Requirements:

• Proven experience working in a fast-paced, changing environment with the ability to independently build operational processes from scratch.
• Strong critical thinking and analytical skills, with a track record of deep-diving into partner data to solve complex problems independently.
• High emotional resilience and a proactive mindset, with a history of taking ownership and showing initiative in ambiguous situations.
• Minimum of 5 years of experience in Account Management, Channel Sales, or Partner Success within the technology sector.
• Proven track record of growing revenue within an existing portfolio of accounts.
• Proficiency in maintaining CRM data and generating accurate revenue forecasts.
• Willingness to travel.
• Excellent command of English.
  

Highly Preferred Qualifications:

• Experience building out a new account management or channel function within a growing company.
• Experience in channel sales or partner management.
• Experience in eCommerce environments (eCommerce, retail, distribution), with an understanding of online sales drivers, digital promotions, or marketplace dynamics.
• Experience working in product-based companies.
  

Skills and Competencies:

• You are highly proactive, independently initiating growth strategies and solving problems rather than waiting for direction or requests.
• You possess deep analytical curiosity, looking beyond surface-level data to understand the "why" and all aspects of a partner's business model.
• You are comfortable with a fast pace, constant changes, and ambiguity, remaining calm, confident, and effective in high-pressure situations.
• You have a process-builder mindset, capable of creating and organizing documentation where none exists.
• You build and maintain trust quickly to foster long-term professional relationships.
• You possess strong commercial math skills, allowing you to independently calculate margins, discounts, and tiered pricing structures with minimal guidance.
• You identify creative solutions to overcome obstacles and find win-win outcomes.
• You act as a consultant, providing expert advice to help partners optimize their sales strategies.
• You communicate effectively across different cultures and business environments.

Responsibilities:

• Establish, build, and document the workflows for the new channel account management function.
• Analyze partner sales channels deeply to understand their specific business models and suggest strategic improvements to increase the visibility and sales volume of Skylum products.
• Take full ownership of revenue goals and expansion strategies for the assigned partner portfolio, driving growth proactively.
• Proactively design and implement tailored marketing campaigns and sales incentives for your partners.
• Lead the onboarding process for new partners to ensure they are fully equipped to effectively sell Skylum products.
• Drive the transition from a first-time buyer to a consistent, active partner through dedicated support and engagement.
• Act as the internal advocate for partners to resolve friction points in pricing, assets, or technical support.
• Provide training and enablement to partners regarding Skylum’s products and technologies.
• Deliver highly accurate, detailed reports on partner health, repeat purchase rates, and revenue forecasts.
  

What we offer

For personal growth:

• A chance to work with a strong team and a unique opportunity to make substantial contributions to our award-winning photo editing tools;
• An educational allowance to ensure that your skills stay sharp;
• English, German and Polish classes to strengthen your capabilities and widen your knowledge.

For comfort:

• A great environment where you’ll work with true professionals and amazing colleagues whom you’ll call friends quickly;
• The choice of working remotely or in our office space located on Podil, equipped with everything you might need for productive and comfortable work.

For health:

• Medical insurance;
• Twenty-one days of paid sick leave per year;

For leisure:

• Twenty-one days of paid vacation per year;
• Fun times at our frequent team-building activities.

What to expect when you apply

• An interview with our Talent Acquisition Manager
• Test task to show your skills
• Professional/technical interview
• Management interview
  
• And finally, your job offer!