Thank you for your interest in joining our team! Qurate Retail Group comprises six leading retail brands – QVC®, HSN®, Ballard Designs®, Frontgate®, Garnet Hill® and Grandin Road® – all dedicated to providing a more human way to shop. Qurate Retail Group is the largest player in video commerce ("vCommerce"), which includes video-driven shopping across linear TV, ecommerce sites, digital streaming and social platforms.
The Opportunity
This remote opportunity in FL or PA will report to the Sr. Manager, Value Stream Change Management. The Sr. Change Management Partner is a dedicated change practitioner accountable for aligning with the Product Management teams, the Value Streams partners, and technology partners to deliver Change Management capabilities for priorities within the business. You will also be responsible for leading the execution of change management activities for large-scale technology-driven change projects and advising on smaller-scale technology change activities. You will build Large-Scale Change Programs and advise on Small-Scale Technology Change Programs.
Who We Are
HSN takes shoppers on a journey – embracing the new, exploring untrodden paths, and bringing shoppers a unique perspective that enriches their lives. We offer a curated assortment of exclusive products and top brand names in health and beauty, jewelry, home/lifestyle, fashion/accessories, and electronics and incorporates entertainment, personalities and industry experts to provide a unique shopping experience.
Your Impact
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Apply a structured approach and defined tools to lead large-scale technology-enabled change management activities with project leadership, technology partners and impacted teams.
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Partner with project team and leaders to gain visibility to projects, stakeholder impacts, and timelines.
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Perform business impact assessments and determine degree and type of impact to end-user skills and behaviors, job/tasks, technology, and organizational culture.
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Assess organizational readiness and monitor change saturation levels to identify risks. Maintain a stakeholder analysis inventory across the project.
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Lead the execution of change enablement activities and communications to enhance team member awareness and knowledge.
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Measure end-users change readiness and adoption metrics through change surveys, training data, and feedback leading up to and beyond go-live to ensure successful adoption.
What You Bring
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Bachelor's degree required. in lieu of a degree,10 years of applicable experience.
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5 years business experience.
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3 years of experience leading organizational change projects within Technology.
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Prosci Change Management Certification/experience with the Prosci methodology will be beneficial in this role.
Remote work is not permitted in NYC at this time.
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Join us as we enrich life’s everyday moments – including yours. Apply today!
If you enjoy being a part of a team, creating experiences and delighting customers, you’ll love it here. If you’re excited about retail, fashion, media, social, live streaming, technology, customer service, design and more, you’ll find amazing projects to work on. If you want to grow professionally and learn every day, you’ll thrive with us. If you appreciate flexible working options, our Qurated community, where intentional connections matter and a company committed to diversity, equity and inclusion, you’ll be amazed at what’s available for our team members! We offer a comprehensive Total Rewards package including competitive compensation, health care benefits starting on day 1, 401(k), paid time off, tuition reimbursement, employee assistance program, parental leave, paid volunteer hours, company discounts and much more. Best of all, working with Qurate Retail Group means friendly teams, ambitious projects and fast-moving careers!
For Qurate Retail Group, our focus on diversity, equity and inclusion is deeply rooted in Our Principles. They call on us to Drive Progress, Act With Empathy, Be Brave, Embrace the Future, and Do What’s Right so that everyone can thrive. We are committed to ensuring that our workplace provides equal employment opportunities for all team members and candidates and complies with all applicable federal, state, and local laws and regulations. As an equal opportunity employer, Qurate Retail Group is committed to a barrier-free employment process. If you need reasonable accommodations/support throughout, please contact us at [email protected] for assistance.
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What We Do
Curated Experiences. Infinite Possibilities.®
We believe in a Third Way to Shop® – beyond transactional ecommerce or traditional brick-and-mortar stores – for customers who crave engaging shopping experiences.
We're a select group of diverse businesses that provide customers with curated collections of unique products, made personal and relevant by the power of storytelling. We combine the best of retail, media, and social to curate experiences, conversations, and communities for millions of highly discerning shoppers. We bring joy, inspiration, and humanity to shopping. We also curate large audiences, across our many platforms, for our thousands of brand vendors.
Qurate Retail Group comprises seven leading retail brands – QVC®, HSN®, Zulily®, Ballard Designs®, Frontgate®, Garnet Hill®, and Grandin Road®. We reach approximately 218 million homes worldwide via 14 television networks and reach millions more via multiple streaming services, social pages, mobile apps, websites, print catalogs, and in-store destinations.
We're a world leader in video commerce globally, among the top ecommerce retailers in North America (according to Digital Commerce 360), and a leader in mobile commerce and social commerce.
