CHEP helps move more goods to more people, in more places than any other organization on earth via our 347 million pallets, crates and containers. We employ approximately 13,000 people and operate in 60 countries. Through our pioneering and sustainable share-and-reuse business model, the world’s biggest brands trust us to help them transport their goods more efficiently, safely and with less environmental impact.
What does that mean for you? You’ll join an international organization big enough to take you anywhere, and small enough to get you there sooner. You’ll help change how goods get to market and contribute to global sustainability. You’ll be empowered to bring your authentic self to work and be surrounded by diverse and driven professionals. And you can maximize your work-life balance and flexibility through our Hybrid Work Model.
Key Responsibilities May Include:
- Develop tailored change management strategies and approaches to ensure effective implementation of change, based on the scope and complexity of the initiative.
- Lead stakeholder engagement, including mapping, prioritization, and developing plans to ensure buy-in and commitment to change at all levels.
- Coach and support sponsors and stakeholders in delivering and adapting to the change, helping them navigate challenges and driving alignment.
- Collaborate with stakeholders to assess the impact of changes, using insights to shape strategies, communication, and training plans.
- Develop and implement communication and training plans to equip stakeholders with the skills and knowledge needed for successful change adoption.
- Ensure the organization is ready for the change by managing and addressing potential resistance and facilitating a smooth transition.
- Monitor, measure, and maximize adoption of change, providing ongoing assessments and demonstrating the value of both the change initiative and change management efforts.
Purpose of the Role
- Lead the change agenda for the Customer Service Enablement Programme, ensuring successful adoption of new processes, capabilities, technologies and ways of working.
- Support the design and implementation of EU's target operating model, partnering with 3rd parties, markets and functions to assess organisational structures, roles, skills, capabilities, tooling and processes.
- Drive organisational effectiveness and continuous improvement across the EU organisation, delivering incremental changes that enhance effectiveness, collaboration, employee experience and business performance.
Skills and Experience
- Proven change management expertise, with a track record of delivering organisatinal change or complex business transformation programmes and embedding sustainable behavioural change.
- Operating model experience, including role assessment, capability mapping, workforce planning, agency management and ways of working redesign.
- Strong stakeholder management and influencing skills, able to build credibility and drive alignment across senior leaders, functional / country teams and external partners.
- Experience designing and executing change and engagement strategies, including communications, training, adoption planning, impact assessment and resistance management.
- Analytical and delivery-focused mindset, with the ability to translate business objectives into practical improvement initiatives, track outcomes and manage multiple priorities across a matrix environment.
We are an Equal Opportunity Employer, and we are committed to developing a diverse workforce in which everyone is treated fairly, with respect, and has the opportunity to contribute to business success while realizing his or her potential. This means harnessing the unique skills and experience that each individual brings and we do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
Individuals fraudulently misrepresenting themselves as Brambles or CHEP representatives have scheduled interviews and offered fraudulent employment opportunities with the intent to commit identity theft or solicit money. Brambles and CHEP never conduct interviews via online chat or request money as a term of employment. If you have a question as to the legitimacy of an interview or job offer, please contact us at [email protected].
Skills Required
- Proven change management expertise delivering organizational change and embedding sustainable behavioral change.
- Operating model experience including role assessment, capability mapping, workforce planning, and ways-of-working redesign.
- Strong stakeholder management and influencing skills with credibility at senior leadership levels and external partners.
- Experience designing and executing change and engagement strategies: communications, training, adoption planning, impact assessment, resistance management.
- Ability to coach and support sponsors and stakeholders to drive alignment and navigate challenges.
- Analytical and delivery-focused mindset with ability to translate objectives into practical improvement initiatives and track outcomes.
- Experience managing multiple priorities in a matrixed environment and partnering with third parties, markets and functions.
- Experience driving organisational effectiveness and continuous improvement across regional organisations.
CHEP Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about CHEP and has not been reviewed or approved by CHEP.
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Retirement Support — The 401(k) employer match is portrayed as competitive and supportive of long‑term savings. Retirement programs are frequently positioned as a strong part of the total rewards package.
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Equity Value & Accessibility — The Brambles MyShare plan offers company‑matched share purchases after a holding period, enhancing long‑term wealth potential. This structure can be particularly valuable for those planning to stay through the match cycle.
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Leave & Time Off Breadth — PTO, paid holidays, and paid volunteer time are consistently highlighted as strengths, with PTO often increasing with tenure. Time‑off programs are described as solid compared with typical offerings.
CHEP Insights
What We Do
CHEP is a global leader in managed, returnable and reusable packaging solutions, serving many of the world's largest companies in sectors such as consumer goods, fresh produce, beverage and automotive. CHEP’s service is environmentally sustainable and increases efficiency for customers while reducing operating risk and product damage. CHEP’s 7,500-plus employees and 300 million pallets and containers offer unbeatable coverage and exceptional value, supporting more than 500,000 customer touch-points in 49 countries. Our customer portfolio includes global companies and brands such as Procter & Gamble, Sysco, Kellogg's, Kraft, Nestlé, Ford and GM. CHEP is part of Brambles Limited. For more information, visit www.chep.com. Reliability. Flexibility. The success of your business depends on both. With CHEP, you can be confident that you’ll get the equipment you need, when and where you need it. Our scale is unmatched, with more than 110 million pallets and over 530 service centers across North America. So you no longer need to worry about seasonal peaks or unexpectedly high demand. With our broad array of solutions and our pragmatic, roll-up-your-sleeves know-how, we give our consumer goods customers the platforms, the quality, the supply and the support they need to make more money on every unit load. Because everything just works better.
