Senior Change Advisor (Claims, OPL)

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

Are you a self-starter who is solutions oriented and passionate about change management?  

We have an exciting opportunity within our Claims OPL Change Management team! Our team strives to promote, deploy and monitor best practices and major change initiatives by providing training, tools, data, support and coaching to the business.  We aim to provide an integrated view of all initiatives while highlighting changes and impacts on stakeholders in an interactive way.  

The Senior Business Advisor will work collaboratively with their change management colleagues and with claims stakeholders in tracking & monitoring the change effort nationally, providing insight into the amount of change activity, and implementing change management initiatives or transformational projects. 

What you’ll do here: 

• Ensure the accurate tracking of change activities, large and small and leverage current tools to provide insight back to the business

• Provide reports and updates on change initiatives to be shared with various levels of management

• Work closely with change management colleagues to perform stakeholder and impact analysis in partnership with business partners

• Work with the business and change management colleagues to prepare and coordinate change management plans and strategies

• Liaise with key people in other sectors affected by the changes made

• Work in collaboration with Communications and Training regarding internal communication, information and mobilization activities, as well as the development of training equipment and post deployment coordination

• Participate in project meetings, workshops and other activities where the presence of the Business Advisor is required

• Assist in facilitating necessary change management training for various levels of the organization

• Develop a strong change reflex and maintain discipline in the use of change methodology and tools

• Work collaboratively with the Senior Advisor / Specialist in change management on additional initiatives, as required

 
What you bring to the table: 

• Minimum 5 years of experience in project management and/or change management

• Curious in nature; the ability to dive deep into complex problems and concepts 

• Problem solving and persuasion skills to overcome resistance to change 

• Experience in the implementation of complex and large projects, exhibiting strong organizational skills 

• Excellent communication, presentation and facilitation skills  

• Ability to deal with ambiguity  
• Strong initiative with an accountability to execute on deliverables (under tight deadlines) 
• No Canadian work experience required however must be eligible to work in Canada
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

#LI-Hybrid 

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.