Chewy is seeking a dynamic and analytical Senior Category Manager to join our growing and fast-paced merchandising team in Plantation, Seattle, or Boston. We have very ambitious plans at Chewy and building our Merchandising teams and businesses are the top priority. Our Sr. Category Managers are passionate, entrepreneurial minded contributors that enjoy relevant and impactful results growing our brand. In this role, you will own the P&L for Chewy’s Leashes, Collars, Harnesses, Apparel, People Products, and Personalized Categories, negotiate to improve business terms, manage high profile vendor relationships, develop and execute business strategies, and identify opportunities to accelerate your business.
At Chewy, we believe innovation is rewarded and execution is highly valued. Negotiation experience, verbal, written, and presentation skills are a must. Our ideal candidate is a versatile business leader with a track record of high performance, that can think big and operate at depth in parallel. Merchandising, ecomm/retail, sales, marketing, and or product experience are great backgrounds for this role.
- Lead one of Chewy’s most complex categories.
- Have full P&L ownership.
- Establish, build, and manage strong external vendor relationships, including ownership across all negotiations.
- Continue to realize growth ratee across sales and profit.
- Build and implement, based on research and data insights, strategies and plans to both recruit new customers to Chewy and to develop existing customers via lifecycle management concepts.
- Identify opportunities within your category to optimize and maximize product performance, including analyzing sales data, assortment gaps, and market trends to make quick, effective decisions for your business.
- Work cross-functionally with finance, marketing, supply chain, pricing, private brands, and customer service to ensure collaboration as well as holistic planning and execution.
- 5+ years of holistic business experience in ecommerce, merchandising, retail, FMCG, or similar organizations.
- Strong comprehensive business acumen and the willingness to move fast. Sales/Merchandising experience.
- Proven operator, skilled in go-to-market, and with focus on execution.
- Great communication skills combined with the ability to influence cross-functional partners.
- Exceptional competencies in vendor management/merchandising, sales, marketing, and general management.
- Ability to lead, be nimble, prioritize, and manage multiple projects simultaneously.
- Proficient in Microsoft Office, specifically Excel, and strong knowledge of retail math.
- Business and leadership experience in market-leading organizations; both in bigger organizations and start-up businesses.
- SQL a plus.
Compensation & Benefits:
Our pay range for a Senior Category Manager position is $129,500.00 - $207,000.00. The specific salary offered to a candidate may be influenced by a variety of factors including but not limited to the candidate’s relevant experience, education, and work location. In addition, this position is eligible for 401k and a new hire and annual equity grant.
We offer different types of insurance, such as medical/Rx, vision, dental, life, disability, hospital indemnity, critical illness, and accident. We offer parental leave, family services benefits, backup dependent care, flexible spending accounts, telemedicine, pet adoption reimbursement, employee assistance program, and many discounts including 10% off pet insurance and 20% off at Chewy.com.
Non-exempt hourly team members accrue paid time off (PTO) while salaried-exempt team members have unlimited PTO, subject to manager approval. Non-exempt hourly team members in Fulfillment Centers and Customer Service are also eligible for additional unplanned unpaid time off (UTO). Team members will receive six paid holidays per year. Team members may be eligible for paid sick and family leave in compliance with applicable state and local regulations.
What the Team is Saying
What We Do
We view pets and pet parents as family and are obsessed with meeting their needs and exceeding customer expectations through every interaction. Behind the scenes, our talented teams are made up of innovators, delighters, big-thinkers and of course, passionate pet people—creating a place where you'll be empowered to build, grow and unleash your fullest potential.
We don’t just stand by our company mission—we’re obsessed with it. We seek to be the most trusted and convenient destination for pet parents and partners, everywhere. And we’re constantly finding new ways to do just that.
At Chewy, we understand pet parenthood is full of joyful highs and anxious lows. That’s why we’re here, standing alongside pet parents, providing everything their pets need for a happy, healthy life. We’re a leading online source for pet products, supplies, and prescriptions. We offer a broad selection of high-quality products and services at competitive prices with an exceptional level of customer care and a personal touch.
Since launching in 2011, we’ve combined the personalized service of your neighborhood pet store with the convenience and speed of e-commerce. We pride ourselves on being the only brand available 24/7/365 to support pet parents throughout their journey.
We have a rich history of being recognized for our deep care and personalization while going above and beyond for our customers and their pets.
We view pets and their people as more than just customers and look forward to meeting their needs and exceeding expectations through every interaction. With Chewy, no one pet-parents alone.
Our culture is for those who thrive on delivering results and becoming your best—no matter your role or location. At Chewy, our Operating Principles serve as a common language, or framework, that connects two of Chewy's most valuable elements—our people and our culture. The Operating Principles guide our character, capabilities, imagination, and methods for execution in support of our company's mission.
Why Work With Us
We're proud to be one of the fastest growing e-commerce companies of all time.
With growth comes the exciting opportunity to be a part of a world-class organization of engineering, product, and design team members, responsible for driving our latest innovations and designing "out-of-the Chewy box" experiences.
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Employees engage in a combination of remote and on-site work.
