Role: Senior Category Manager
Location: Bardon, LE67 1GQ. We operate a hybrid schedule, 2 days in the office per week.
Salary: £45,000 - £55,000 per annum DOE, + up to a 10% discretionary annual bonus, plus extensive benefits
Contract type: Permanent
Employment type: Full time
Working hours: Monday – Friday 37.5 hours per week. We work on a core hours principle. Our core hours are 09:30 - 16:00; you can work around these to suit you!
Do you want to work for the nation’s largest online pharmacy ensuring excellence for all our patients? We’re a market leader in the pharmacy world, with 25 years’ experience, helping over 1.8 million patients in England manage their NHS prescriptions from request through to delivery. We are Great Place to Work certified as we consider colleague experience a top priority every day, and as a certified B Corp we also meet high standards of social and environmental responsibility. Our people are fundamental to our success and ensuring we achieve our vision to be a world leading, patient-centric digital healthcare provider. We are committed to continuing to develop a positive, open and honest working environment for all.
The Senior Category Manager leads the commercial performance and strategic growth of the Fragrance, Gifting, Skincare, Baby and Travel categories. Responsible for driving sales, profitability and customer growth, the role develops category strategies, manages supplier partnerships and identifies market opportunities to enhance the customer experience. Working cross functionally, they deliver revenue, margin and marketing income targets while supporting Pharmacy2U's ambition to be the UK's leading destination for health, beauty and wellness products.
Why you’ll love working with us
We believe great people deserve great support. That’s why we offer a benefits package designed to look after your health, finances, career and life outside work.
Financial security & rewards
· Competitive contributory pension
· Occupational sick pay
· Long-service awards and refer-a-friend bonuses
· Professional registration fees covered (GPhC, NMC, CIPD and more)
· Cycle to Work and Green Car schemes (subject to eligibility)
Family-friendly
· Enhanced maternity and paternity pay
· Flexible hybrid working to help balance work and home life
Health & wellbeing
· Private healthcare insurance at discounted rates (Aviva)
· Employee Assistance Programme and in-house mental health support
· Access to discounted gym memberships via Blue Light Card and benefits schemes
· Regular health and wellbeing initiatives
Career growth
· Strong commitment to CPD, training and professional development
Time off & flexibility
· 25 days’ annual leave, increasing with service
· Buy and sell holiday scheme
Everyday perks & exclusive discounts
· Blue Light Card and employee discount platform
· Exclusive discounts at The Springs, Leeds
· 25% off health & beauty purchases
· 25% off Pharmacy2U Private Online Doctor services
Culture & community
· Regular social events throughout the year
What you’ll be doing?
· Lead the commercial performance and growth of the Fragrance, Gifting, Skincare, Baby and Travel categories
· Develop and deliver category strategies that drive sales, profitability and customer acquisition
· Manage and develop a direct report, providing leadership, coaching and performance support
· Build and maintain strong supplier partnerships to maximise commercial opportunities and value
· Identify market trends, customer insights and emerging brands to strengthen category ranges
· Deliver revenue, margin and marketing income targets across the category portfolio
· Collaborate with Digital Merchandising, Marketing, CRM, Supply Chain, Clinical and Finance teams to execute trading and promotional plans.
· Support Pharmacy2U's ambition to be the UK's leading destination for health, beauty and wellness products through a customer-first approach
Who are we looking for?
· Significant experience in Category Management, Buying or Commercial Trading, ideally within Retail or E-commerce
· Proven track record of delivering category sales, profit and margin growth through effective trading and category strategies
· Strong commercial acumen with excellent negotiation skills and experience managing supplier relationships
· Experience developing trading plans, promotional activity and commercial initiatives to drive performance
· Strong analytical skills with the ability to interpret data, customer insights and market trends to inform decision making
· Experience working cross-functionally with Marketing, Digital, Merchandising, Supply Chain and Finance teams
· Proven leadership capability, with experience managing, coaching and developing team members
· Excellent stakeholder management, communication and presentation skills, with the ability to influence at all levels
· Highly organised with strong project management skills and the ability to manage multiple priorities in a fast-paced environment
· Advanced Excel and reporting tool proficiency; experience within Beauty, Fragrance, Skincare, Baby, Travel or FMCG categories desirable but not essential
What happens next?
Please click apply and if we think you are a good match, we will be in touch to arrange an interview.
Applicants must prove they have the right to live in the UK.
All successful applicants will be required to undergo a DBS check.
Unsolicited agency applications will be treated as a gift.
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Skills Required
- Significant experience in category management, buying, or commercial trading, ideally in retail or e-commerce
- Track record of delivering category sales, profit, and margin growth through trading and category strategies
- Strong commercial acumen and negotiation skills, including supplier relationship management
- Experience developing trading plans, promotional activity, and commercial initiatives
- Strong analytical skills and ability to interpret data, customer insights, and market trends
- Experience working cross-functionally with marketing, digital, merchandising, supply chain, and finance teams
- Leadership experience managing, coaching, and developing team members
- Excellent stakeholder management, communication, and presentation skills
- Strong organization and project management skills with ability to manage multiple priorities
- Advanced Excel and reporting tool proficiency
- Experience in beauty, fragrance, skincare, baby, travel, or FMCG categories
- Right to live and work in the UK
- Successful completion of a DBS check
What We Do
Pharmacy2U is the UK's first and largest online pharmacy. We're a market leader in the pharmacy world, helping over 750,000 patients in England manage their NHS repeat prescriptions from request through to delivery. For over 20 years, we have used cutting-edge technology alongside our UK-based pharmacists, dispensing specialists, and customer care advisers to help improve the lives of patients. Our Leeds and Leicester -based dispensing facilities distribute over 1 million medication items to patients across England every month. KPMG’s Customer Excellence report recently revealed Pharmacy2U is the UK’s number one brand for experience and value, based on a survey of over 10,000 UK consumers. This accolade cements our position as the nation’s go-to online pharmacy and keeps us committed to further broadening our healthcare offering. Our goal is to make simple and convenient healthcare accessible to all. As well as our repeat prescriptions service, patients can also access: - A one-stop online healthcare shop featuring over 4,000 products - Confidential online GP consultations for a range of conditions - Enhanced pharmacy services such as the NHS New Medicine Service We're an ambitious company with big plans and we're looking for talented individuals to join our team and help us to continue excelling in our field. Our CEO Kevin Heath says, “come and join a team that truly lives by our company values of putting the patient at the heart of everything we do”. Want to help shape the future of online healthcare in the UK? Discover our latest vacancies today.









