Director, CAT Claims Risk Analytics

At AIG, we are reimagining the way we help customers to manage risk. Join us as a Director, Catastrophe (CAT) Claims Risk Analytics to play your part in that transformation. It’s an opportunity to grow your skills and experience as a valued member of the team.

Make your mark in Claims Stewardship

Our Claims professionals support AIG policyholders through some of the most trying times. When our clients face losses large and small, we step up to help them ease the financial burdens of catastrophic events like fires and hurricanes; we help them get their businesses back up and running again or recoup the value of a lost family heirloom or a prized possession. Our Claims team is an industry leader, drawing daily on its unparalleled levels of expertise to offer our clients the highest levels of stewardship to drive total cost of claim improvement and consistent outcomes. AIG manages claims using a wealth of technical and market knowledge about risks, business practices, and the ever-evolving legal and regulatory environment.

About the role

The Director, CAT Claims Risk Analytics will report to the Global Head of CAT Reporting / Analysis and support the overall Global CAT claims reporting and governance process. As part of a small central team, this key role will support our annual CAT planning along with quarterly oversight and management of current and prior year CAT events. The individual in this role will provide critical analytical and reporting support, manage live CAT events, and work with adjusters, Managers, and CAT coordinators globally to capture  critical exposure and claims information needed to accurately assess and report on CAT events.

How you will create an impact:

• Support the Global Head of CAT Reporting / Analysis with maintaining and refreshing the annual CAT plan and preparing critical reports and analysis
• Contribute to quality control efforts and analysis on the as-is process and engagement for CAT reporting to help identify opportunities to continuously improve efficiencies and output
• Schedule and coordinate key meetings with Claims colleagues and other stakeholders that are necessary to maintain our key quarterly and annual governance and reporting commitments
• Work closely with Claims Analytics, Regional claims personnel, and other involved parties to help manage live CAT events, including ensuring that those that are reportable are appropriated labelled and that critical actions and deliverables are captured and reported
• Support Regional adjusting claims leads as needed with analysis of current and prior year CAT losses and events, and with completing the necessary quarterly reviews and bookings in all reporting platforms
• Undertake detailed analysis (including market research, as needed) to prepare high quality presentations that assist management in completing a holistic analysis of CAT events, as appropriate for the audience
• Prepare critical reports and presentations used by the CAT team to communicate with senior management, auditors and other stakeholders involved in the quarterly CAT governance process
• Independently, and with assistance through various functional partners, track and report on industry and company CAT trends, supporting our commitment to timely and impactful feedback to our stakeholders
• Complete other tasks as needed to assist with the management of current and prior year CAT reporting

What you'll need to succeed:

• Sound insurance knowledge, preferred, including experience in working in an active claims, or similar, environment, and an understanding of insurance metrics and financials. Ideally, would have meaningful deployment experience on the ground in a CAT environment, navigating and assessing the multiple dynamics, considerations, and impact
• Strong critical thinking & problem-solving competency with the ability to trouble shoot and research complex data-oriented problems
• A high attention to detail in execution, ensuring accuracy in reporting and communications
• Exceptional communication skills, including the ability to create compelling story tailored for multiple constituents to develop and present clear and concise analysis and recommendations to senior management
• Able to work as a trusted member of the Global Claims CAT team and role model the behaviours on collaboration, engagement, and effective execution
• Anticipate, prioritize, and interpret situations that may impede on the business objectives and recommend actions to address including escalation where necessary
• Research, compile, analyze and structure data and other reports to a high standard within agreed upon timelines
• Self-directed with ability to manage and motivate and influence others and seek assistance as required
• Strong Microsoft Excel, PowerPoint and statistics skills, and the ability to learn and master other utilized IT and reporting tools and systems use for tracking and reporting
• Action Oriented – enjoys new challenges; able to act and react as necessary, even if limited information is available; not afraid to take charge of a situation;

Ready to accelerate your career? We would love to hear from you.

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Compensation for this position includes base salary and eligibility for a bonus in accordance with the terms of the applicable incentive plan. In addition, we’re proud to offer a range of competitive benefits, a summary of which can be viewed here: US Benefits

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].