Senior Case Officer (Appointeeship & Deputyship)

Organisation: Leicestershire County Council 

Work Location: County Hall, Glenfield, Leicester, LE3 8RA

Salary: £33,129 - £35,493 per annum (pro rata for part time)

Working Hours: 37 hours Per Week 

Contract Type: Permanent

Closing Date: Sunday 20th September 2026

Interview Date: W/C 05th October 2026

An exciting opportunity has arisen for us to appoint a new Senior Case Officer to oversee the day-to-day running of the team.

About The Role

The Appointeeship & Deputyship (A&D) team provide a money management service for Adult Social Care service users in Leicestershire who lack mental capacity to manage their own affairs independently. We are a busy and supportive team with a varied workload and 

Daily activities include

• Assigning workload and associated work activities to A&D Case Officers and ensure their coordination to achieve an effective, efficient, and timely service.
• Supervising the day-to-day operation of the A&D team and providing guidance on operational matters, development, performance, attendance, and conduct. 
• Providing advice and guidance to team members, and other department staff members in relation to complex cases.

About You

To apply for this post, you must be able to evidence in your application how you meet the following criteria:

• Education to GCSE or NVQ Level 2 or equivalent experience of working in a social care or government finance or administrative field.
• Experience of taking supervisory responsibility for service delivery, staff, and resources and gaining successful outcomes from difficult conversations.
• Professional curiosity and practical problem-solving abilities.
• Experience of using financial and data management systems.
• Knowledge of Adult Social Care and Welfare Benefits and high standards of both written and verbal communication.
• Experience of working independently, with integrity and accountability, under minimal supervision.
• Extensive, up to date knowledge of current legislation in relation to Appointeeship & Deputyship and associated guidance, and its application in established policy and practice.

In addition, we also expect you to share our commitment to our values and to delivering accessible and inclusive services which meet the needs of all of our residents. You will be asked to demonstrate your understanding of these commitments as part of the selection process.

Reasonable adjustments will be considered for applicants with a disability. We are a Disability Confident Employer.

Interested in Flexible Working?

We are open to discussions about flexible working, which may include part time working, job sharing, term-time working, flexible start and finish times, and hybrid working, depending on the requirements of the role and the service. If you would like to discuss the possible flexible working options that might be applicable to this role, please contact the person named below.

For more information or an informal discussion, please contact:

Su Strange - Senior Case Officer
Telephone: 0116  305 7896  
Email: [email protected]

Or
Lynda Wilson - Team Manager
Telephone: 0116 305 1191
Email : [email protected]

How to Apply

At Leicestershire County Council we’re looking for top talent from all walks of life. Whoever you are, wherever you’re from, and whatever your background - we care about what you bring to our organisation, not just what’s on your CV. That’s why we’ve designed a recruitment process that’s fair, accessible, and focused on potential. And with benefits that support people at every age and stage of life, we make sure you can thrive - both personally and professionally.

If you share our passion to make a difference for the people of Leicestershire, we’d love to hear from you. Click the apply button to submit your application, ensuring that you upload a supporting statement that explains how you meet the criteria listed in the ‘About You’ section above. Without this information, we won’t be able to assess your suitability for the role, and your application will be rejected. For tips on how to write your statement, see the How to Apply section on our career site.

We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

If you have any technical issues when trying to apply for this post or you want to request an application pack in an alternative format, please contact our Employee Service Centre by telephoning 0300 3030222 (select option 2) or raising a ticket via our online portal: https://emss.org.uk/support. 

By applying for this post, you agree to our Terms and Conditions.

About Leicestershire County Council

At Leicestershire County Council, we're committed to making a real difference in people's lives. Our aim is to work with communities and partners to deliver public services that make Leicestershire the best possible place to live and work for everyone. 

Our employees play a key role in supporting this goal and helping us deliver the vital services we provide to the people of Leicestershire. Whether you're starting your career or looking for your next challenge, you'll find a place with us where your ideas are valued, and your work has purpose.

For further information on what it’s like to work for us and the benefits we offer, please refer to the following:

Our Recruitment Process
Our Organisational Values
Our Employee Benefits
Working for Us