Senior Case Manager - Supporting Recovery

Transform lives, every single day

Do you want a career that means more? At Anglicare Sydney, we bring the strength, the support and the strategy to make it happen.
We're a well-respected not-for-profit that's been serving society's most vulnerable for over 170 years. Each year, we achieve life-changing outcomes for more than 40,000 people who rely on our person-centred support. And now, we're extending our reach and impact even further.
As a Senior Case Manager – Supporting Recovery, you'll be key to our mission to enrich lives and strengthen communities. Working within our Community & Mission team, you'll provide trauma-informed, recovery-oriented case management to victim-survivors of family, domestic and sexual violence (FDSV), supporting people to move beyond crisis and achieve their recovery goals.
Be welcomed into a compassionate, respectful and purpose-driven community where we don't just talk about values—we live them.

Your opportunity

As our Senior Case Manager – Supporting Recovery, you will provide specialist case management to victim-survivors of family, domestic and sexual violence who are in the recovery phase following crisis. Through comprehensive assessment, collaborative recovery planning, advocacy and service coordination, you'll empower clients to achieve meaningful recovery outcomes while ensuring services are delivered safely, ethically and in line with best practice.
You'll also provide leadership across the Supporting Recovery Program by mentoring case managers, contributing to continuous improvement initiatives and supporting complex decision-making that strengthens outcomes for both clients and the broader service.

With integrity and resilience, you will:

• Deliver trauma-informed, recovery-oriented case management to clients with complex needs.

• Lead the management of high-risk and complex cases while mentoring fellow practitioners.

• Develop collaborative recovery plans through assessment, advocacy and coordinated service delivery.

• Build strong partnerships with clients, CatholicCare, NSW Health and specialist agencies.

• Contribute to continuous improvement and best-practice service delivery.

What you'll bring

You are an experienced, compassionate and resilient case management professional who thrives in complex environments and shares our values of Integrity, Justice, Compassion and Excellence.

You will also need:

• University qualification in Social Work, Psychology, Welfare or Community Services.

• Minimum three years' experience in family and domestic violence recovery case management.

• Experience managing complex cases involving trauma, mental health and intersecting vulnerabilities.

• Current NSW Driver Licence.

• Excellent written and verbal communication skills.

Ideally, you will also have:

• AASW social work accreditation

• Leadership and mentoring experience.

• Knowledge of OOHC legislation and child protection practices.

• Experience in trauma-informed and recovery-oriented practice.

• Strong stakeholder engagement skills.

• Confidence managing high-risk situations.

Why Anglicare?

We provide meaningful opportunities and choice, both for the individuals and communities we support and the dedicated people here who make it happen.
At Anglicare, you'll get the security, stability and opportunities that come with a strong, well-established organisation that's ready for the future. You'll belong to a community of kind, humble and respectful people of all faiths and backgrounds. You will also be supported to gain new knowledge, deepen your experience and expertise, and shape a rewarding career.

• Pay less tax with salary packaging.

• Up to $2,650 tax free for meals and entertainment.

• Ongoing professional development and leadership training.

• Exclusive discounts with over 400 retailers.

• Employee Assistance Program and Fitness Passport.

We're many services, with one purpose, to meet people where they are and walk with them. At Anglicare, we believe everyone is Made for Connection, with God, with each other, and with the places we call home. But sometimes, life unravels. That's where we step in, in Community and Mission, offering hope, support, and presence. From food relief to chaplaincy, crisis care to caring for the wellbeing of the elderly, every moment of connection matters. And it's not just what we do. It's how we do it: side-by-side, with compassion and care.

Are you ready for a career that means more?

To apply for this role, please click the Apply button and submit your résumé and cover letter. All applicants will receive a response.
Anglicare is as wonderfully diverse as the customers and communities we support. While we are guided by our Christian-based values, our team includes people of all faiths and backgrounds who share our commitment to serving others. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, genders, abilities and cultural backgrounds.
Disclaimer: We do not accept unsolicited agency résumés and are not responsible for any fees related to unsolicited résumés.