Senior Case Manager - Day Supports

Posted 3 Days Ago
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Millbury, MA, USA
In-Office
21-21 Hourly
Senior level
Kids + Family • Social Impact
The Role
The Senior Case Manager supports adults in day habilitation by developing and implementing individualized support plans, maintaining member records, preparing progress reports, and coordinating changes with internal teams. The role assists the Team Leader with daily program operations, curriculum development, quality improvement, and community resource coordination. The position requires effective communication, independent work, documentation, basic computer skills, and transportation of consumers using a valid driver’s license and insured vehicle.
Summary Generated by Built In
Overview

Starting Rate: $21.00/hour


Schedule: Monday through Friday 7:30am-3:30pm


The Senior Case Manager is responsible for ensuring that the highest quality support is afforded to all Day Habilitation members. The Senior Case Manager will also assist the Team Leader with extra assignments with a larger focus on guiding the day to day operations of the program.


Who We Are

At Advocates, we provide comprehensive services for people facing developmental, mental health, or other life challenges. 

   

We’re a nonprofit, mission-driven organization with a person-centered approach, empowering the individuals we support to make choices, build independence, and live full, meaningful lives. Our work is rooted in respect, compassion, and inclusion, and we envision a world where individual differences are appreciated and celebrated.   


At Advocates, we value the ideas, experiences, and contributions of employees and are committed to fostering a supportive, welcoming culture where everyone can grow and thrive. 


Minimum Education RequiredHigh School Diploma/GED Responsibilities

Responsibilities include, but are not limited to:

  • Collaborate with the Team Leader to provide continuous quality improvement of individualized programs and services through the use of both internal and community resources. 
  • Assist team members with the development of program curriculum designed to promote individual growth and self determination. 
  • Develop and implement comprehensive written therapeutic service plans/individual support plans and implementation process for all assigned consumers.
  • Convey changes in consumer goals to the larger internal support team.
  • Maintain member records as required including timely and thorough completion of necessary program assessments, progress reports and other required documentation.
  • Compile review summaries for therapeutic service plans/individual support plans.
Qualifications
  • Bachelor’s Degree in related field and 1 year of related experience or 2 years of related experience.
  • Must be able to perform each essential duty satisfactorily.
  • Must have ability to communicate effectively in writing.
  • Strongly prefer that a candidate will have a demonstrated understanding of and competence in serving culturally diverse populations.
  • Must have ability to read English and communicate effectively in the primary language of the program to which he/she is assigned.
  • Must be able to multi-task with frequently changing priorities.
  • Must possess basic computer knowledge.
  • Must have a demonstrated ability to work independently and as part of a larger resource team.
  • Must hold a valid drivers’ license. Must have access to an operational and insured vehicle and be willing to use it to transport consumers.


Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience. 



We are committed to providing equal employment opportunities to all applicants. If you require a reasonable accommodation during the application, interview or hiring process, please contact Human Resources.


Skills Required

  • High school diploma or GED
  • Bachelor's degree in a related field and one year of related experience, or two years of related experience
  • Ability to perform each essential duty satisfactorily
  • Effective written communication skills
  • Ability to read English and communicate effectively in the program's primary language
  • Ability to multitask with frequently changing priorities
  • Basic computer knowledge
  • Ability to work independently and as part of a resource team
  • Valid driver's license
  • Access to an operational and insured vehicle
  • Willingness to use a vehicle to transport consumers
  • Understanding and competence in serving culturally diverse populations
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The Company
2,400 Employees
Year Founded: 1975

What We Do

Advocates is a nonprofit human-services organization serving people and families facing developmental, mental-health, disability, autism, brain-injury, and substance-use challenges. It partners with individuals to create person-centered solutions, offering community-based day services, residential care, behavioral-health support, case management, crisis stabilization, peer support, and family engagement across Massachusetts and Rhode Island. Its mission is to help people live full, meaningful lives in their communities.

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