Senior Capability Manager - Enterprise Digital Product

Posted 2 Days Ago
Be an Early Applicant
Hartford, CT, USA
In-Office
113K-193K Annually
Senior level
Artificial Intelligence • Big Data • Healthtech • Information Technology • Machine Learning • Software • Analytics
The Role
Leads strategic planning, investment analysis, portfolio reporting, executive communications, and delivery for enterprise digital products. Partners with senior leaders on AI, automation, digital experiences, modernization, business cases, and capital planning. Acts as a strategic advisor connecting business, customer, financial, technology, and organizational priorities. Manages cross-functional resources to deliver AI-enabled experiences and requires strong product ownership and Agile delivery expertise.
Summary Generated by Built In
Requisition Number: 2387276
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. For all hires in the Minneapolis or Washington, D.C. area, you will be required to work in the office a minimum of four days per week.
Primary Responsibilities:
  • Provides strategic planning, investment analysis, portfolio performance reporting, executive communication, and delivery across the Advocate and Client Experience portfolio
  • Partners with senior leaders to shape strategy, evaluate investments, develop business cases, oversee portfolio reporting, and support capital planning decisions related to AI, automation, digital experiences, and operational transformation
  • Serves as a trusted advisor who connects business objectives, customer experience priorities, financial outcomes, technology capabilities, AI opportunities, and organizational goals into actionable recommendations for executive leadership
  • Leverages analytics and AI-enabled capabilities to develop executive-ready narratives, business cases, strategic planning artifacts, and portfolio insights that support organizational alignment, funding decisions, and long-term portfolio strategy
  • Responsible for the delivery of critical programs related to critical modernization opportunities
  • Will matrix-manage resources across EDP and E&I to deliver AI experiences that will transform our broker and employer experience

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
  • 6+ years of product or capability experience in a health insurance product delivery role
  • Demonstrated solid product owner experience and expert knowledge of agile delivery
  • Proven expert in Agile tooling such as Rally and Aha
  • Proven expert in translating business requirements into user stories, writing test scenarios and test acceptance criteria
  • Proven ability to present to an executive audience as well as external distribution partners
  • Willingness to travel 10-15% domestically to our company headquarters and/or health plans

Preferred Qualifications:
  • Prior UHC experience
  • Prior Big 4 consulting experience
  • Demonstrates solid working knowledge of health insurance distribution
  • Demonstrates working knowledge of core systems supporting our distribution channel

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $112,700 - $193,200 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

Skills Required

  • 6+ years of product or capability experience in a health insurance product delivery role
  • Solid product owner experience and expert knowledge of Agile delivery
  • Expertise with Agile tools such as Rally and Aha
  • Ability to translate business requirements into user stories, test scenarios, and test acceptance criteria
  • Ability to present to executive audiences and external distribution partners
  • Willingness to travel 10-15% domestically
  • Prior UnitedHealthcare experience
  • Prior Big Four consulting experience
  • Working knowledge of health insurance distribution
  • Working knowledge of core systems supporting distribution channels

What the Team is Saying

Optum Compensation & Benefits Highlights

  • Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
  • Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
  • Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.

Optum Insights

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The Company
HQ: Eden Prairie, MN
160,000 Employees
Year Founded: 2011

What We Do

Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.

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Optum Offices

Hybrid Workspace

Employees engage in a combination of remote and on-site work.

Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.

Typical time on-site: Not Specified
HQEden Prairie, MN
Metro Manila, Philippines
Cebu, Philippines
Davao, Philippines
Ann Arbor, MI
Atlanta, GA
Baltimore, MD
Bengaluru, India
Chennai, India
Dallas, TX
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Hartford, CT
Houston, TX
Hyderabad, India
Jacksonville, FL
Las Vegas, NV
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Louisville, KY
Madison, WI
Minneapolis, MN
Nashville, TN
New Delhi, India
Philadelphia, PA
Phoenix, AZ
Pune, India
Raleigh, NC
San Diego, CA
Washington, DC
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