Are you driven by transforming complex data into clear, strategic insights? Join Coveo’s Strategy & Business Value team and help shape how we measure, communicate, and scale customer value through AI-powered relevance.
You’ll sit at the intersection of analytics, customer engagement, and strategy in order to partner with teams and clients to turn data into decisions and measurable outcomes.
What your responsibilities will look like:- Partner with Business Value Advisors to deliver Business Value Realizations (BVRs), combining Snowflake data (SQL) with external analytics (e.g., Google Analytics 4) to build compelling, metrics-driven narratives.
- Guide customers, internal teams, and partners on data strategy, including event tracking, instrumentation, and governance to ensure accurate value measurement.
- Build and maintain performance dashboards (primarily in Snowflake and Sigma) to provide real-time visibility into outcomes, adoption, and return on investment.
- Improve Coveo’s value data ecosystem by identifying gaps, enhancing data models, and increasing signal quality and scalability.
- Develop reusable frameworks, benchmarks, and methodologies to standardize how value is quantified across industries and use cases.
- Collaborate cross-functionally with Professional Services, Customer Success, and partners to align on data-driven decision-making.
- 5+ years of experience in analytics, data strategy, or digital measurement roles, ideally in a SaaS, eCommerce, Marketing/Growth agency, or customer-centric tech environment.
- Strong proficiency in SQL and hands-on experience working with cloud data warehouses like Snowflake.
- Strong experience with event-based analytics and tracking frameworks, including Google Analytics 4 and Google Tag Manager.
- Experience building dashboards in tools such as Sigma, Metabase, Looker Studio, or similar, with strong data visualization skills to communicate insights effectively.
- Understanding of digital performance analytics, including the e-Commerce conversion funnel analysis and customer behavior measurement.
- Familiarity with server-side data tracking architectures (e.g. GTM Server-Side,, custom API-based pipelines) and the ability to guide hybrid client/server implementations.
- Ability to balance strategic thinking and tactical execution, rolling up your sleeves when needed while keeping the big picture in mind.
- Ability to manage multiple projects and workstreams simultaneously, maintaining high standards and responsiveness in a fast-paced, dynamic environment.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact [email protected] to discuss your needs.
Skills Required
- 5+ years of experience in analytics, data strategy, or digital measurement roles
- Strong proficiency in SQL
- Hands-on experience with cloud data warehouses such as Snowflake
- Experience with event-based analytics and tracking frameworks, including Google Analytics 4 and Google Tag Manager
- Experience building dashboards using Sigma, Metabase, Looker Studio, or similar tools
- Strong data visualization skills for communicating insights
- Experience in SaaS, eCommerce, marketing/growth agency, or customer-centric technology environments
- Understanding of digital performance analytics, e-commerce conversion funnel analysis, and customer behavior measurement
- Familiarity with server-side tracking architectures, including server-side GTM and custom API-based pipelines
- Ability to manage multiple projects and workstreams simultaneously
Coveo Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Coveo and has not been reviewed or approved by Coveo.
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Healthcare Strength — Healthcare is considered comprehensive and good value, spanning medical, dental, vision, disability, mental‑health support, telemedicine, and an EAP. This breadth and perceived affordability stand out across locations.
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Leave & Time Off Breadth — Paid holidays, PTO/sick leave, volunteer time off, and work‑from‑home flexibility are commonly available. Flexible working hours and solid vacation policies in Canada further support work‑life balance.
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Parental & Family Support — Parental‑leave top‑ups, options to extend leave, and on‑site daycare in Quebec City indicate robust family support. These provisions complement caregiver‑friendly flexibility in day‑to‑day scheduling.
Coveo Insights
What We Do
Coveo powers the digital experiences of the world’s most innovative brands serving millions of people and billions of interactions across every digital experience. After a decade of enriching our market-leading platform with forward-thinking global enterprises, we know what it takes to gain a trusted AI-experience advantage. We strongly believe that the future is business-to-person, that experience is today’s competitive front line, a make or break for every business. For enterprises to achieve this AI-experience advantage at scale, it is imperative to have an Enterprise Spinal and composable ability to deliver AI semantic search and generative experiences at each customer and employee interaction.
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